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Resolved Stop 0X0000009F The DRIVER_POWER_STATE_FAILURE

Discussion in 'Windows 7' started by Ancient, 2016/08/09.

  1. 2016/08/09
    Ancient

    Ancient New Member Thread Starter

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    Hi Guys

    I would greatly appreciate assistance with the above error.

    I have installed the latest wfi and chipset drivers from the manufacturer (hp laptop )
    I can upload more, but do not know where to go from here.
    I found the dump files here :
    c$\Windows\System32\config\systemprofile\AppData\Local\CrashDumps
    I have ran a dump analyser and see this:

    Loading Dump File [\\Ox18593\c$\Windows\System32\config\systemprofile\AppData\Local\CrashDumps\wlanext.exe.2172.dmp]
    User Mini Dump File: Only registers, stack and portions of memory are available

    WARNING: Whitespace at start of path element
    Symbol search path is: .symfix
    Executable search path is:
    Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: SingleUserTS
    Machine Name:
    Debug session time: Fri Aug 5 15:01:15.000 2016 (UTC + 1:00)
    System Uptime: not available
    Process Uptime: 0 days 0:00:59.000
    ................................................................
    .................
    Loading unloaded module list
    .........
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (87c.898): Access violation - code c0000005 (first/second chance not available)
    eax=00000000 ebx=007bf010 ecx=00000400 edx=00000000 esi=00000002 edi=00000000
    eip=77066bf4 esp=007befc0 ebp=007bf05c iopl=0 nv up ei pl zr na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
    ntdll!KiFastSystemCallRet:
    77066bf4 c3 ret

    //////////////////////////////////////////////////////////////////////////
    This is from another different dump file :

    Executable search path is:
    Windows 7 Version 7601 (Service Pack 1) MP (4 procs) Free x86 compatible
    Product: WinNt, suite: SingleUserTS
    Machine Name:
    Debug session time: Fri Aug 5 15:01:30.000 2016 (UTC + 1:00)
    System Uptime: not available
    Process Uptime: 0 days 0:01:13.000
    ................................................................
    ...........................
    Loading unloaded module list
    ..
    This dump file has an exception of interest stored in it.
    The stored exception information can be accessed via .ecxr.
    (b0c.ca0): Access violation - code c0000005 (first/second chance not available)
    eax=00000000 ebx=069bf104 ecx=00000400 edx=00000000 esi=00000002 edi=00000000
    eip=77066bf4 esp=069bf0b4 ebp=069bf150 iopl=0 nv up ei pl zr na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000246
    *** ERROR: Symbol file could not be found. Defaulted to export symbols for ntdll.dll -
    ntdll!KiFastSystemCallRet:
    77066bf4 c3 ret
     
    Last edited: 2016/08/09
  2. 2016/08/09
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Ancient, Welcome to Windowsbbs! :)

    I would first try Performing a clean boot in Windows and see if the blue screens continue to occur.

    If the machine has another BSOD then Follow these instructions to post a Dump Data Log.

    If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft.

    Also please enter your System Details. It helps us in answering your questions.
     

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  4. 2016/09/19
    Ancient

    Ancient New Member Thread Starter

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    Hi Evan

    Apologies for the late reply, the unit is currently away for repair.
    I will re -post if the issue re-occurs.

    Many Thanks.
     
  5. 2016/09/19
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok then. Thanks for the update. :)
     

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