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To collect data from a USER.DMP or a MEMORY.DMP file:
Download and install the debugging tools from Microsoft: 32-bit - 64-bit (if you are not sure if you need 32 or 64 bit, you most likely will need 32 bit).
Download, extract the EXE from the ZIP file and run the tool (debugwiz.exe) located at the bottom of this post. (Note: When running on Windows Vista, right-click the debugwiz.exe, and choose Run as administrator from the menu)
Select a dump using the tool and 'generate log'. (Note: You should be connected to the Internet while debugging.)
Open the file c:\debuglog.txt in notepad
Cut and paste the data to your thread, if you are starting a new thread, please include DUMP DATA in your title.
Your program crash dump is probably located in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp
Blue Screens:
The dump file will be c:\MEMORY.DMP or (for Mini-dumps) in C:\WINDOWS\Minidump\
If you do not have a dump, ensure that your machine is configured to write out a dump by following the directions from microsoft
If you are unable to find a dump file at any of the locations given above search your drive for *.dmp files.
Download debugwiz.zip (Please note that the EXE file has been digitally signed by WinShareSoft)
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