Unknown caption shown at startup.

rl, I have tried the reboot procedure many times without success. Each time that I close down the computer, Hub 3.0. is also powered down at the wall power socket. Each time I use computer, but not access the Web, the HUB 3.0. is switched off as a precaution of being hacked. Virgin attitude of no fault at our end, is my problem in solving is not helpful at all.

 

Don't worry about that. When you access your router it is actually part of your own internal "network". Most browsers now take it upon themselves to warn your if a site name, (URL) is not prefixed with https.

Unless https, (indicating a secure connection), is shown the browser automatically assumes the worst and warns you accordingly.

In this case you have nothing to worry about, apart, perhaps from the all too familiar Virgin ineptitude!

 

I have no need for Wi-Fi.

 

Not sure I understand the relevance of this comment.


I see that you only connect, power-up, the router when you want to access the web, otherwise you seem to use the computer locally, that is, off-line.


Have you tried leaving the router switched on all the time?

It may be that every time you power it up it is trying to synchronism with the Virgin network. Leaving it on even when the computer is off will do no harm.

As to your fear of hacking or virus infection, I assume that you have some form of anti-virus protection, even if only the built in Windows version.

Realistically, unless you visit "dodgy" sites the risk of hacking or infection is very low indeed, especially if you take care never to open unexpected email links and the like.

 

It has been a habit of mine, ever since starting with the Net in the 80s. Of interest, when resetting the Modem to factory setting, is it done with modem on or off, as it is not clear when reading on this. Thanks.

 

Once the world moved on from landlines and acoustic couplers, (charged by the minute at exorbitant rates), I have always left my router, (many models over the years) on. Power consumption is minimal and the availability of an "always on, stable" connection is essential.

 

I always leave my modem turned on even when my computer is turned off and have since I originally began using a modem many, many years ago. It has also always been the instruction of my internet provider to leave the modem turned on. Modems are designed to remain turned on, even when the computer is turned off. Unless you are running your system without a firewall the chances of network attacks are slim. Windows 10 comes with an excellent built in Firewall and unless you have turned it off you are protected. Leave the modem turned on.

 

Everyone to their own beliefs right or wrong. All electric appliances manufacturers, warn to disconnect from the mains, precautions against fire and spikes. We decide, any mishaps we pay for mistakes. After thought, if computer is switched off - how can the firewall safeguard the computer? but this information fails to solve my problem of a window opening each time warning me it is unable to fix error 192.168.0.1.

 

The firewall protects the computer when it is turned on. Is this the only computer using this network?

 

I am a one computer outfit, with one printer permanently connected. One good thing leaving HUB3.0. on the whole time, is the Window Error Caption only appears with the first cold start. To people like myself on limited fixed income, and my electricity supplier tariff cost per unit electricity, a save of £36 per annum. All gadgets connected to the grid cost from few pence to considerable £s per annum. All said and done, start up window HUB 3.0. remains unsolved, well in part.

 

It may have been suggested previously, but I would request Virgin to refit the original Modem which was working OK.
https://help.virginmedia.com/system...HELP-2407/Modem-mode-on-your-Virgin-Media-Hub
Any help from this Virgin how to?

 

Is the printer wireless? Wireless printers connect via the router. Printer might be causing the message.

 

I think Bobby said the printer was cable connected to the comp.

 

Virgin have recently issued a firmware update, see
Quick Update on the Virgin Media Hub 3 Cable Router Latency Fix - ISPreview UK

Presumably, once they have proven that it works, they will automatically downland to your router. Another good argument for leaving it powered on.

However, an unhappy customer posted on Reddit:
Virgin's Hub 3 is just **** • r/unitedkingdom
and that drew over 200 comments. Seems to me that Virgin is not a popular provider.


The following extract from
The UK Electricity Costs of Home Broadband ISP Routers Compared - ISPreview UK Page 3
is interesting and emphasises the point about leaving it permanently powered up.

Generally almost all of the routers being bundled by major ISPs are likely to cost no more than around £15 per year to run and that’s assuming you a) leave them switched-on 24/7 as intended and, b) make simultaneous use of multiple connected devices (computers, smartphones etc.). In reality the impact upon your pocket will probably be less, partly depending upon your energy tariff.

The one exception was Virgin Media’s SuperHub 3 which, if the official figures are to be believed, appears to be quite a power hungry beast and may set you back an extra +£5 per year over the others. Now that’s hardly worth worrying about, but it’s still a consideration for the unemployed and those on much lower incomes.

I understand your concerns over hidden costs, but, realistically, they are almost trivial. Using the above figures a rough average suggests around 28p per week, (4p per day) and in the worst case Virgin cost, then around 38p per week (5.5p per day). Basically, the cost is less than, for example, a couple of packets of cigarettes a year and much healthier as well.

 

rl, Virgin says all is functioning properly their connection end. End of story, it is up to me to find someone to find and repair fault.
Printer is cable connected.
alanrf, really makes you wonder, Virgin forces the HUB 3.0. on its customers and refuses blankly to rectify any problem outside their premises.
Resetting the horrible HUB 3.0. to factory setting - is this done with HUB 3.0. On or Off?

 

In order to reset the unit must be powered ON.

 

Thank you for veryfying the ON/OFF position.

 

Bobby, I've just gotten back to the forum after too long an absence, and your start-up problem is my first encounter so,coach, I'm fresh. There's just one thing I haven't seen in the thread so far, so bear with me as I share an experience that just might have a bearing on your dilemma. I've been getting an occasional opening message from "Windows", telling me that my computer is compromised, and I must communicate with the sender to clear up the problem. A scam, no doubt, and I've immediately logged out, and not seen any of the shut-down activity threatened in the message. The format is authentic enough to not be recognized by my protection software, but a scam nonetheless. In this vein, I'm wondering about the depth of your anti-virus protection, and is there a possibility that you're experiencing a spam or worm attack? I'm not shilling here, just stating that I've come to be a believer in the protection of anti-malware applications which can spot these annoyances before they intrude into your system. Just a thought. gus_boy

 

gus_boy, apparently I am the only computer owner out of millions others that appears to be experiencing this annoying fault. Clicking the "x" top of window that opens with each boot up, clears the window, but not what is the cause of it. Another annoying fault crept in is, each time that I enter Windowsbbs.com, I am required to sign in to enable me to Post.