[Unable to locate DVD drive in Windows 7]

Windows 7 Professional unable to locate DVD drive

 

Welcome to BBS,

A bit more information is required. Is this an internal or external drive? Is it recently fitted? Make and model number of your PC? Anything you changed before the problem occured? If internal does it show in the bios?

 

thanks. internal drive, Acer Aspire 5100-3019. i havent changed anything either. i thought i entered specs to show on my profile, obviously i fit the beginner category.

 

Did this PC have Win 7 on it already or did you add it? When you go to the Device Manager does it show at all? Maybe with a yellow ? or ! beside it?

 

PC came with Vista, 512MB RAM, and crashed. now running windows 7 1GB RAM. DVD drive does not show in device manager.

 

Did you use a DVD or CD to install Win 7? Most are DVD's now.

 

not sure, after the PC crashed a friend who i am out of touch with fixed it for me. and i just discovered he switched the OE CD-RW with a Quanta Storage SBW-241

 

thanks for helping this rookie out. do i not get a my specs link because i am a rook?

 

thanks PeteC

 

You have missed one of my quetions from post 2. Does the drive show in the bios? If it does not show in the bios it is either faulty or has a bad connection.

If it does show in the bios we can investigate further.

 

i was able to access BIOS, under BOOT section, i saw this: 6: USB CDROM:

 

You need to look in "Standard Cmos Features" where you should see a list of drives which will include the hard drive and (hopefully) the DVD drive. In my Pheonix bios it is first in the list, it may be different in yours and there could be a variation in the heading.

 

My Phoenix BIOS version is 3.13, and i saw nothing about CMOS anywhere

 

My version is 6, hence big difference in the layout. I think what I have found will make sense. Under "Advanced" tab select "IDE Configuration" that should list your hard drive and cd drive.

The CD drive should also show under "Boot" tab as one of the "Boot Devices" first, second, third or fourth. It will not show as a USB device.

 

i moved up the CD drive to the 3 spot, but still no luck.

 

That only tells me you have changed the boot order. Is the drive listed under "IDE Configuration "

 

i dont see an IDE config in the BIOS

 

Unless I have been looking at details of a different bios The IDE Config is under the Advanced tab as per my post 16. Either way somewhere in your bios will be a list of IDE devices which will include your hard drive and the CD drive if it is functional and properly connected.

 

well i dont have an advanced tab, but under the info tab the hard drive is there under ATAPI, but the CD drive is not. i guess its a different issue?