[Taskbar colour change, no access to Norton, some progs and Internet]

Hi

I'm having problems with my computer. It seems to be starting up normally, however when it loads the desk top screen the icons appear normal but the tool bar at the bottom has changed from blue to white. I can no longer access certain programmes or services such as Norton, the internet (i'm currently using my lap top for this), system restore or access help and service for troubleshooting. Any advice or help would be greatly appreciated.

Thanks

 

Sounds like a malware issue,

Please read this and post the logs in the Malware and Virus Removal forum. I should add that the people in that forum can be quite busy at times but I'm sure your post will be picked up by one of the experts.

You may also wish to quote or link to this thread.

You'll probably have problems downloading the programs but read that post anyway and ask for help there.

 

Just tried that. When I tried to run the programme i got a message Autolot error Line 1 Error: Incorect number of parameters in function call