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Windows Vista Computer keep crashing

Discussion in 'Legacy Windows' started by synchrox, 2010/05/22.

  1. 2010/05/22
    synchrox

    synchrox Inactive Thread Starter

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    Hi my computer keep crashing with BSOD messages.. Sometime it would says win32k.sys, ntfs.sys, irql_not_more_or_equl, page_fault_in_non_page_area, sometime saying non-executable memory errors.. Its driving me crazy.. I noticw when i tried to run windows defender or avg scans, the BSOD will omr immediately.. What shd i do?

    My comp specification is as below:

    windows vista home premium sp2
    intel core2 quad 2.4GHz
    4 gb RAM
    32-bit OS
    ATI Radeon HD 4670
     
    synchrox,
    #1
  2. 2010/05/23
    MitchellCooley Lifetime Subscription

    MitchellCooley Inactive

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    Since it seems to be doing this when you run antivirus/antimalware programs, read this post and post requested logs in this forum
     
    MitchellCooley,
    #2


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  4. 2010/05/23
    synchrox

    synchrox Inactive Thread Starter

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    hey thanks for the reply.. but i am just suspecting some hardware is faulty... may i ask if a graphic card is faulty, i wouldnt be able to see anything on the screen right? it shouldnt cause all the BSOD problems right?
     
    synchrox,
    #3
  5. 2010/05/23
    PeteC

    PeteC SuperGeek Staff

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    It would help to post the Error Codes on the blue screen.

    If the computer is set to restart automatically and you do not see the full blue screen detail .....

    Set up the computer so that it does not automatically restart on system failure .....

    Control Panel > System > Advanced > Startup and Recovery > Settings ....

    Under System failure uncheck 'Automatically restart' and under Write debugging information select 'Kernel memory dump' from the dropdown list and OK out.

    The computer will now show the BSOD in the event of a System failure giving details of the Stop message and the contents of the memory will be dumped to disk.

    Above for XP - Vista no doubt similar - never used it :)

    I would start out by checking your hard drive with the manufacturer's disk diagnostic software - DOS version ....

    Disk Diagnostic Software ....

    ExcelStore

    Hitachi/IBM

    Samsung

    Seagate, Maxtor, Quantum

    Western Digital

    If that passes muster I would then check the memory ....

    The only satisfactory way of testing RAM is to test the installed RAM in various configurations. If you have a single module swap it around the slots. If you have a pair of modules run each one singly, swapping between slots; then run them in pairs swapping between pairs of slots. If you have 2 sets of matched modules do not get them mixed up.

     
    PeteC,
    #4

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