Resolved Is anyone familiar w/ error message "Microsoft Visual C++ Runtime Error"?

It said, "Application has requested the Runtime to terminate it in an unusual way ".

I called the computer shop and he said I have a virus, though Avira doesn't find it.

Now what?

 

Here is the Vira scan report...



Avira AntiVir Personal
Report file date: Thursday, February 05, 2009 15:04

Scanning for 1317607 virus strains and unwanted programs.

Licensed to: Avira AntiVir PersonalEdition Classic
Serial number: 0000149996-ADJIE-0001
Platform: Windows XP
Windows version: (Service Pack 2) [5.1.2600]
Boot mode: Normally booted
Username: SYSTEM
Computer name: CHARLES

Version information:
BUILD.DAT : 8.2.0.337 16934 Bytes 11/18/2008 13:05:00
AVSCAN.EXE : 8.1.4.10 315649 Bytes 12/1/2008 06:55:36
AVSCAN.DLL : 8.1.4.0 40705 Bytes 5/26/2008 17:56:40
LUKE.DLL : 8.1.4.5 164097 Bytes 6/12/2008 22:44:19
LUKERES.DLL : 8.1.4.0 12033 Bytes 5/26/2008 17:58:52
ANTIVIR0.VDF : 7.1.0.0 15603712 Bytes 10/27/2008 06:55:36
ANTIVIR1.VDF : 7.1.1.113 2817536 Bytes 1/14/2009 06:53:09
ANTIVIR2.VDF : 7.1.1.207 1359360 Bytes 1/30/2009 06:53:18
ANTIVIR3.VDF : 7.1.1.234 237056 Bytes 2/5/2009 23:03:50
Engineversion : 8.2.0.74
AEVDF.DLL : 8.1.1.0 106868 Bytes 1/31/2009 06:53:37
AESCRIPT.DLL : 8.1.1.42 344441 Bytes 2/5/2009 06:53:57
AESCN.DLL : 8.1.1.6 127348 Bytes 1/31/2009 06:53:34
AERDL.DLL : 8.1.1.3 438645 Bytes 12/1/2008 06:55:36
AEPACK.DLL : 8.1.3.8 397684 Bytes 2/5/2009 06:53:52
AEOFFICE.DLL : 8.1.0.33 196987 Bytes 12/12/2008 06:51:48
AEHEUR.DLL : 8.1.0.90 1573237 Bytes 2/5/2009 06:53:41
AEHELP.DLL : 8.1.2.0 119159 Bytes 12/1/2008 06:55:36
AEGEN.DLL : 8.1.1.12 328053 Bytes 1/31/2009 06:53:23
AEEMU.DLL : 8.1.0.9 393588 Bytes 12/1/2008 06:55:36
AECORE.DLL : 8.1.6.4 176501 Bytes 2/3/2009 06:53:24
AEBB.DLL : 8.1.0.3 53618 Bytes 12/1/2008 06:55:36
AVWINLL.DLL : 1.0.0.12 15105 Bytes 7/9/2008 18:40:05
AVPREF.DLL : 8.0.2.0 38657 Bytes 5/16/2008 19:28:01
AVREP.DLL : 8.0.0.2 98344 Bytes 12/1/2008 06:55:36
AVREG.DLL : 8.0.0.1 33537 Bytes 5/9/2008 21:26:40
AVARKT.DLL : 1.0.0.23 307457 Bytes 2/12/2008 18:29:23
AVEVTLOG.DLL : 8.0.0.16 119041 Bytes 6/12/2008 22:27:49
SQLITE3.DLL : 3.3.17.1 339968 Bytes 1/23/2008 03:28:02
SMTPLIB.DLL : 1.2.0.23 28929 Bytes 6/12/2008 22:49:40
NETNT.DLL : 8.0.0.1 7937 Bytes 1/25/2008 22:05:10
RCIMAGE.DLL : 8.0.0.51 2371841 Bytes 6/12/2008 23:48:07
RCTEXT.DLL : 8.0.52.0 86273 Bytes 6/27/2008 23:34:37

Configuration settings for the scan:
Jobname..........................: Complete system scan
Configuration file...............: C:\Program Files\Avira\AntiVir PersonalEdition Classic\sysscan.avp
Logging..........................: low
Primary action...................: interactive
Secondary action.................: ignore
Scan master boot sector..........: on
Scan boot sector.................: on
Boot sectors.....................: C:, M:, P:, S:, W:,
Process scan.....................: on
Scan registry....................: on
Search for rootkits..............: off
Scan all files...................: Intelligent file selection
Scan archives....................: on
Recursion depth..................: 20
Smart extensions.................: on
Macro heuristic..................: on
File heuristic...................: medium

Start of the scan: Thursday, February 05, 2009 15:04

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'wscntfy.exe' - '1' Module(s) have been scanned
Scan process 'avcenter.exe' - '1' Module(s) have been scanned
Scan process 'iTunes.exe' - '1' Module(s) have been scanned
Scan process 'skypePM.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'MsPMSPSv.exe' - '1' Module(s) have been scanned
Scan process 'wdfmgr.exe' - '1' Module(s) have been scanned
Scan process 'nvsvc32.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'CTSVCCDA.EXE' - '1' Module(s) have been scanned
Scan process 'cmdagent.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'acs.exe' - '1' Module(s) have been scanned
Scan process 'schedul2.exe' - '1' Module(s) have been scanned
Scan process 'Skype.exe' - '1' Module(s) have been scanned
Scan process 'ApcMain.exe' - '1' Module(s) have been scanned
Scan process 'AWC.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'TeaTimer.exe' - '1' Module(s) have been scanned
Scan process 'NMBgMonitor.exe' - '1' Module(s) have been scanned
Scan process 'MSASCui.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'CFD.exe' - '1' Module(s) have been scanned
Scan process 'CTHELPER.EXE' - '1' Module(s) have been scanned
Scan process 'cfp.exe' - '1' Module(s) have been scanned
Scan process 'schedhlp.exe' - '1' Module(s) have been scanned
Scan process 'TimounterMonitor.exe' - '1' Module(s) have been scanned
Scan process 'DiscWizardMonitor.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'explorer.exe' - '1' Module(s) have been scanned
Scan process 'aawservice.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'MsMpEng.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned
48 processes with 48 modules were scanned

Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'M:\'
[INFO] No virus was found!
Boot sector 'P:\'
[INFO] No virus was found!
Boot sector 'S:\'
[INFO] No virus was found!
Boot sector 'W:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '64' files ).


Starting the file scan:

Begin scan in 'C:\' <Windows XP>
C:\pagefile.sys
[WARNING] The file could not be opened!
Begin scan in 'M:\' <Music>
Begin scan in 'P:\' <Photo>
Begin scan in 'S:\' <Spare>
Begin scan in 'W:\' <Word Docs/Dnloads>


End of the scan: Thursday, February 05, 2009 15:33
Used time: 29:17 Minute(s)

The scan has been done completely.

7506 Scanning directories
196490 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
1 Files cannot be scanned
196489 Files not concerned
1042 Archives were scanned
1 Warnings
0 Notes

 

What is this?

Begin scan in 'C:\' <Windows XP>
C:\pagefile.sys
[WARNING] The file could not be opened!

 

Nothing to worry about, that's your swapfile and is most certainly locked by the OS.

What application caused the original error?

This knowledgebase is worth looking through as well.

 

Don't know as it didn't show until I rebooted.
Is the guy at the computer shop mistaken?

 

The computer is running slow, which causes me to think something is going on. I discovered the error message as a result of rebooting to get the box back up to speed.

 

Possibly, it's all to easy to blame Virii and Malware nowadays. Read that knowledge base and follow the instructions. Let me know how you get on.

 

Here's my concern...
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix

I'm wondering if it's worth it?
I tend to shy away from MS and the beta junk they throw on the public.

 

You are suffering from this problem and...

You're running XP SP2

Hardly new, if this Hotfix caused problems then it would've been picked up by now.

 

I've shyed off of SP 3 because of problems I've read about.
Is it worth going to SP3 to deal w/ the 2nd issue?

I'll download the hotfix now.

 

Yes upgrade to SP3 (if so you won't need the hotfix)

I've just read your other thread in Hardware (please don't do this it causes confusion). I can't find any information regarding acpmain.exe, can you confirm the spelling?

EDIT:

Sorry I misspelt, still no information found on apcmain.exe but I'll keep looking.

In the meantime perhaps a visit to the malware removal board is required.

Please read this and post the logs in the Malware and Virus Removal forum. I should add that the people in that forum can be quite busy at times but I'm sure your post will be picked up by one of the experts.

It would help if you could quote or link to this thread.

**NOTE** A member of staff may move this thread to the malware removal forum, if so do not start a new thread but post the requested logs in the moved thread.

 

Must be a typo. It's ApcMain.exe

 

Ignore my recommendation for malware removal, install either the Hotfix/SP3 and let me know how things go.

As far as apcmain goes read this

 

My internet connection is slow, and it says it will take an hour to download SP3.
I'm downloading now.

 

Sounds like it's nothing really.
So I guess I won't worry about it.

Hoping SP3 will help, as th ecoputer is really dogging it.

 

Thx Pete, that's good to know.
I've downloaded/installed SP3 and upon reboot received the same error message - Runtime Error, so someting else is causing this.
Also, any thoughts on why the music is suddenly distorted?

 

As for soound, I switched to onboard sound and it's the same, so either the files are corrupted (unlikely) or it's the speakers (which also seems unlikely - Klipsch ProMedia). Will contact shop about exchanging speakers.

What do you suggest on the error message? It just started poping up.