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Computer reboots when opening programs

Discussion in 'Windows XP' started by kronos, 2014/01/31.

Page 1 of 2
  1. 2014/01/31
    kronos

    kronos Inactive Thread Starter

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    Compaq Presario S4020WM
    os: Windows XP Home SP3
    AVG2014

    The following system stop errors (BSOD) occurred:
    1. 0x000000e1 (804e4de2, 00000002, 8993fd90, 8993fd90)
    2. 0x1000008e ( C0000005, 7d3e5dfe, b3c688a4, 00000000)
    3. 0000009c (00000001, 80454e270, b6000000, 00000181)
    4. 1000008e (c0000005, 00000000, 00ebd38c, 00000000)
    5. 0000008e (c0000005, 5f7f5ffe, b773ea04, 00000000) caused by avgtpx86.sys page_fault_in_nonpaged_area
    6. 00000050 ( a466c7cb, 00000001, b87890bb, 00000000)

    Thank you for any advice in advance.
     
    kronos,
    #1
  2. 2014/02/01
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Kronos, Have you checked all connections and RAM seating? Neil.
     
    retiredlearner,
    #2


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  4. 2014/02/01
    kronos

    kronos Inactive Thread Starter

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    Yes. I removed the side panel for the tower and inspected the memory modules. They are both seated correctly. I booted from dvd with a Memtest86 iso, and the memory modules passed the first pass test.

    I was able to make copies of the DMP files.

    Thank you for the quick reply.
     
    kronos,
    #3
  5. 2014/02/01
    PeteC

    PeteC SuperGeek Staff

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    Your #5 BSOD was caused by AVG - I suggest you remove it using the Removal Tool listed here and re-install.

    As for the other dump files run them through our Dump Data Collection Tool and post the logs here.

    Please note ....
     
    PeteC,
    #4
  6. 2014/02/01
    kronos

    kronos Inactive Thread Starter

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    I was only able to remove AVG in safe mode with networking. I used AVG 2014 Remover 32-bit and saved the logs. There were a few errors shown the AVG Remover window: system error 1060 is the only one I could catch.

    Even in safe mode the computer reboots itself. I installed Microsoft Security Essentials two days ago after uninstalling AVG 2014 using Add/Remove in windows xp. The computer still shuts down after a few minutes of use. I noticed that when there was no Antivirus program that the computer would not shutdown in safe mode.

    I will post the results of the dump file search.
     
    kronos,
    #5
  7. 2014/02/01
    kronos

    kronos Inactive Thread Starter

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    I attempted to install the debugging tool for windows and it couldn't finish with the installation.

    The error is as follows:
    A problem occurred while installing selected Windows SDK components.

    Installation of the "Microsoft Windows SDK for Windows 7" product has reported the following error: Please refer to Samples\Setup\HTML\ConfigDetails.htm document for further information.

    Please attempt to resolve the problem and then start Windows SDK setup again. If you continue to have problems with this issue, please visit the SDK team support page at http://go.microsoft.com/fwlink/?LinkId=130245.

    Click the View Log button to review the installation log.
    To exit, click Finish.

    The Setup log is as follows:
    2:08:49 PM Saturday, February 01, 2014: -------------------------------------------------------------------------------------------------
    2:08:49 PM Saturday, February 01, 2014: [SDKSetup:Info] Begin
    2:08:49 PM Saturday, February 01, 2014: [SDKSetup:Info] SDKSetup Version 7.1.7600.30111
    2:08:53 PM Saturday, February 01, 2014: [SDKSetup:Info] Beginning download of file http://download.microsoft.com/download/A/6/A/A6AC035D-DA3F-4F0C-ADA4-37C8E5D34E3D/setup\SDKSetup.cab to C:\Documents and Settings\Owner\Local Settings\Temp\SDKSetup\SDKSetup.cab
    2:08:53 PM Saturday, February 01, 2014: [SDKSetup:Info] Successfully downloaded the file http://download.microsoft.com/download/A/6/A/A6AC035D-DA3F-4F0C-ADA4-37C8E5D34E3D/setup\SDKSetup.cab to C:\Documents and Settings\Owner\Local Settings\Temp\SDKSetup\SDKSetup.cab
    2:08:55 PM Saturday, February 01, 2014: [SDKSetup:Info] SDKSetupDll_DoTasks: Starting
    2:08:58 PM Saturday, February 01, 2014: [SDKSetup:Info] SDKSetupDll_DoTasksWithGUI: Starting
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_OS_Detect: Operating system installation (detected)
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_MSI_Detect: Windows Installer Setup (detected)
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKBuildproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Headers and Libraries
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Common Utilities
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Common Utilities; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKToolsproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Common Utilities
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKWin32Toolsproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Utilities for Win32 Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Samples
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Samples; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKSamplesproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Samples
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKInteropproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK Net Fx Interop Headers And Libraries
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK Intellisense and Reference Assemblies
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK Intellisense and Reference Assemblies; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseRefAssysproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK Intellisense and Reference Assemblies
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft .Net Framework Reference Assemblies
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft .Net Framework Reference Assemblies; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the NetFxRefAssysproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft .Net Framework Reference Assemblies
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKIntellisenseNFXproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Intellisense for .Net
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Compilers for x86
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Compilers for x86; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the vc_stdx86product.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Compilers for x86
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKNetFxToolsproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Tools for .NET Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Application Verifier
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Application Verifier; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKApplicationVerifierproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Application Verifier
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Windows Debugging Tools; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKDebuggingToolsproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Application Verifier and Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Application Verifier and Windows Debugging Tools; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKAppVerDebuggingToolsRedistproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Application Verifier and Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Application Verifier
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Application Verifier; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the AppVerRedistproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Application Verifier
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Redistributable Components for Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Redistributable Components for Windows Debugging Tools; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the DebuggingToolsRedistproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Redistributable Components for Windows Debugging Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKNetFx40Toolsproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Windows SDK for Windows 7 Tools for .NET 4 Development
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Microsoft Help Viewer
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Microsoft Help Viewer; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKHelpproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Microsoft Help Viewer
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_Begin: Product: Windows Performance Toolkit
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState: Product: Windows Performance Toolkit; Installed: Unknown;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Windows Installer reported no registered source locations for the WinSDKPerformanceToolKitproduct.
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineProductState_End: Product: Windows Performance Toolkit
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: NativeDev
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: NativeDev; Installed: Absent; Request: None;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: NativeDev
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: ManagedDev
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: ManagedDev; Installed: Absent; Request: None;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: ManagedDev
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: CommonTools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: CommonTools; Installed: Absent; Request: None;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: CommonTools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: RedistComponents
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: RedistComponents; Installed: Absent; Request: None;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: RedistComponents
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_SFX
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_SFX; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_SFX
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK_VC_Integration
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK_VC_Integration; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK_VC_Integration
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKBuild_WinSDKBuild
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKBuild_WinSDKBuild; Installed: Absent; Request: None;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKBuild_WinSDKBuild
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKTools_WinSDK_BIN_DevTools_Desktop
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKTools_WinSDK_BIN_DevTools_Desktop; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKTools_WinSDK_BIN_DevTools_Desktop
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK_BIN
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK_BIN; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK_BIN
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKBuild_VistaHeadersLibs_VistaHeaders
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKBuild_VistaHeadersLibs_VistaHeaders; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKBuild_VistaHeadersLibs_VistaHeaders
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X86
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X86; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X86
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X64
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X64; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_X64
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_IA64
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_IA64; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKBuild_VistaHeadersLibs_VistaLibs_IA64
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK_RDC_X86_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK_RDC_X86_CRT; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK_RDC_X86_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK_RDC_X64_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK_RDC_X64_CRT; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK_RDC_X64_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDK_WinSDK_RDC_IA64_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDK_WinSDK_RDC_IA64_CRT; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDK_WinSDK_RDC_IA64_CRT
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKNetFx40Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKNetFx40Tools; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature: WinSDKNetFx40Tools
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_Begin: Feature: WinSDKInterop_Headers
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState: Feature: WinSDKInterop_Headers; Installed: Absent; Request: Local;
    2:09:00 PM Saturday, February 01, 2014: [SDKSetup:Info] Config_Products_DetermineFeatureState_End: Feature:
     
    kronos,
    #6
  8. 2014/02/01
    PeteC

    PeteC SuperGeek Staff

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    This could be due to overheating - check that the fans are running and check out the processor temps with Speccy free version from the piriform URL. Post the temps as shown below .....
     

    Attached Files:

    PeteC,
    #7
  9. 2014/02/01
    PeteC

    PeteC SuperGeek Staff

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    You posted the log while I posted the above - I'll see if I can interpret that tomorrow.
     
    PeteC,
    #8
  10. 2014/02/01
    kronos

    kronos Inactive Thread Starter

    Joined:
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    I tried running Speccy in safe mode with networking. The following popup appeared: CPU dll init failed (error 2)! Some information will not be displayed.

    Update:I managed to boot windows xp normally. Every time I open a program the computer closes it and then shutsdown on its own. I tried installing the windows SDK debugging tool setup and a popup appeared saying .net framework not installed. I opened add/remove and .net frameworks are installed.

    Speccy results normal boot: for temperature (i saved text version of all results from speccy for future reference):
    Motherboard KM266-8235 (Socket A) 40 °C
    Graphics EN-775e (1024x768@60Hz) 256MB NVIDIA GeForce 6200 (PNY) 51 °C

    Thank you for any advice in advance.
     
    Last edited: 2014/02/01
    kronos,
    #9
  11. 2014/02/02
    PeteC

    PeteC SuperGeek Staff

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    387
    Having looked at the SDK install log, very little of which means anything to me, I assume that you were connected to the internet when installing as this is a web installer?

    Best I can suggest is to empty all your temp files, check in Add/Remove for reference to SDK and uninstall if present and start over.

    Puzzled as to why the CPU .dll failed to initiate although the Piriform forums have (unresolved) threads on the subject.

    While your mobo and graphics card temps are fine it would be good to know the CPU temp. Try ....

    Core Temp
     
    PeteC,
    #10
  12. 2014/02/03
    kronos

    kronos Inactive Thread Starter

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    Last edited: 2014/02/03
    kronos,
    #11
  13. 2014/02/04
    PeteC

    PeteC SuperGeek Staff

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    Overheating does not appear to be an issue - 40C is absolutely fine :) BTW TCase Max is a fixed value determined by the CPU manufacturer and is the temp at which an overheat error will be displayed or the computer shut down.

    Checking the general causes of the Error codes noted in your first post they are a mix of software/hardware induced errors.

    It should be possible to stop the computer restarting when a program is opened and show the blue screen instead on which the error message will be displayed and possibly the file that caused the issue. Set up the computer not to automatically restart on System failure .....

    Start > Control Panel > System > Advancrd > Startup and Recovery - Settings

    Under System Failure uncheck Automatically restart - the default setting is checked.

    Leave the other 2 boxes checked.

    Post the details from the blue screen - if it appears when you try to start a program.

    On the hardware side you have checked the memory with memtest on a single pass. This does not necessarily mean that the memory is OK .....
    Another hardware issue could be the Power Supply Unit (PSU) - I'm not going to suggest that you substitute it with another at this stage as Dell uses non propriety PSU's which are expensive. Instead please use Speccy to show the motherboard voltages and post the values here. Speccy > click on Motherboard in the column to the left (screenshot).
     

    Attached Files:

    PeteC,
    #12
  14. 2014/02/07
    kronos

    kronos Inactive Thread Starter

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    I removed the check mark from Automatically restart for SYstem and Recovery. I am waiting for the BSOD to reappear.

    Thank you for all the help

    Motherboard specs from Speccy:
    Motherboard:
    Model KM266-8235 (Socket A)
    Version 0n31411RE101SALSA10
    Chipset Vendor VIA
    Chipset Model P4M266/KM266 (VT8375)
    Chipset Revision 00
    Southbridge Vendor VIA
    Southbridge Model VT8235
    Southbridge Revision 00
    System Temperature 40 °C
    BIOS
    Brand Phoenix Technologies, LTD
    Version AM37312
    Date 3/17/2003
    Voltage
    CPU CORE 1.632 V
    MEMORY CONTROLLER 2.560 V
    +3.3V 3.136 V
    +5V 4.677 V
    +12V 11.776 V
    -12V (13.696) V
    +5V HIGH THRESHOLD 4.892 V
    CMOS BATTERY 3.312 V
    PCI Data
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI0
    Characteristics 5V, PME
    Slot Number 0
    Slot PCI
    Slot Type PCI
    Slot Usage In Use
    Bus Width 32 bit
    Slot Designation PCI1
    Characteristics 5V, PME
    Slot Number 1
    Slot PCI
    Slot Type PCI
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation PCI2
    Characteristics 5V, PME
    Slot Number 2
    Slot PCI
    Slot Type PCI
    Slot Usage In Use
    Bus Width 32 bit
    Slot Designation PCI3
    Characteristics 5V, PME
    Slot Number 3
    Slot AGP
    Slot Type AGP
    Slot Usage Available
    Bus Width 32 bit
    Slot Designation AGP
    Characteristics 5V
    Slot Number 4
     
    kronos,
    #13
  15. 2014/02/08
    PeteC

    PeteC SuperGeek Staff

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    The voltage readings seem to be OK although the -12v is rather high at -13.696, but whether or not that would cause an issue I'm not sure.

    The next time you get a BSOD the info required is only the stop error code and, if a file is noted below that, the file name.

    If you have a digital camera snap the BSOD screen and post on Image Shack as you did before, with the URL here.

    As the computer is quite old one further hardware check is in order .....

    Open the case and look for bulging or leaking capacitors on the motherboard - some guidance as to what you are looking for here
     
    PeteC,
    #14
  16. 2014/02/09
    kronos

    kronos Inactive Thread Starter

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    I removed both RAM Chips, 1GB and 512MB. I installed the 1GB and booted up the computer. No BSOD. I then removed the 1GB and replaced it with the 512MB. Again no BSOD. I proceeded to install both ram chips and boot the computer. There was no errors or BSOD.

    There is no bulging or leaking capacitors.

    I did run OTL, DDs, HijackThis, and windows built-in check disk. I managed to view the dump files using BlueScreenView v1.52 Copyright (c) 2009 - 2013 Nir Sofer, I could post those logs, if they could share some light on what caused the BSOD and windows has recovered from a serious system error messsage.

    Thank you for your advice and patience.
     
    kronos,
    #15
  17. 2014/02/10
    PeteC

    PeteC SuperGeek Staff

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    Looks like the hardware side is checking out OK.

    By all means post the BlueScreenView data, but ONLY ....

    Crash Time
    Bug Check Code
    Caused by ...

    Any further BSOD's since your last post?
     
    PeteC,
    #16
  18. 2014/02/10
    kronos

    kronos Inactive Thread Starter

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    No BSOD's as of yet. Before checking the RAM manually, I did run windows update and downloaded/installed the optional drivers for Nvidia graphics card, and some others that I cant remember.

    Crash Time 2/3/2014 4:42:20 PM
    Bug Check Code 0x10000050
    Caused by driver win32k.sys

    Crash Time 2/1/2014 6:29:50 PM
    Bug Check Code 0x1000000a
    Caused by driver ntoskrnl.exe

    Crash Time 2/1/2014 6:24:58 PM
    Bug Check Code 0x0000009c
    Caused by hal.dll

    Crash Time 2/1/2014 1:16:51 PM
    Bug Check Code 0x100000d1
    Caused by, not listed by bluescreenviwer.
    Addition information from bluescreenviewer:
    Dump File : Mini020114-02.dmp
    Crash Time : 2/1/2014 1:16:51 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0x00000000
    Parameter 2 : 0x0000001c
    Parameter 3 : 0x00000000
    Parameter 4 : 0x00000000
    Caused By Driver :
    Caused By Address :
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Crash Address :
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini020114-02.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 90,112
    Dump File Time : 2/1/2014 1:18:05 PM

    Crash Time 1/31/2014 7:24:40 PM
    Bug Check Code 0x0000009c
    Caused by driver hal.dll

    Crash Time 1/31/2014 7:20:13 PM
    Bug Check Code 0x100000d1
    Caused by, not listed by bluescreenviewer.
    Additional information by bluescreenviwer:
    Dump File : Mini013114-07.dmp
    Crash Time : 1/31/2014 7:20:13 PM
    Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Bug Check Code : 0x100000d1
    Parameter 1 : 0xffffffff
    Parameter 2 : 0x000000ff
    Parameter 3 : 0x00000000
    Parameter 4 : 0xffffffff
    Caused By Driver :
    Caused By Address :
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Crash Address :
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini013114-07.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 2600
    Dump File Size : 90,112
    Dump File Time : 1/31/2014 7:20:50 PM

    Crash Time 1/31/2014 7:19:03 PM
    Bug Check Code 0x0000009c
    Caused by driver hal.dll


    Crash Time 1/31/2014 6:59:13 PM
    Bug Check Code 0x10000050
    Caused by driver avgtpx86.sys

    Crash Time 1/31/2014 6:05:19 PM
    Bug Check Code 0x1000008e
    Caused by driver win32k.sys

    Crash Time 1/31/2014 5:47:18 PM
    Bug Check Code 0x1000000a
    Caused by ntoskrnl.exe

    Crash Time 1/31/2014 5:42:50 PM
    Bug Check Code 0x1000007f
    Caused by driver ntoskrnl.exe

    Crash Time 1/31/2014 4:48:49 PM
    Bug Check Code 0x0000009c
    Caused by hal.dll

    Crash Time 1/30/2014 6:38:02 PM
    Bug Check Code 0x000000e1
    Caused by ntoskrnl.exe

    Crash Time 1/30/2014 6:16:04 PM
    Bug Check Code 0x1000008e
    Caused by nv4_disp.dll

    Crash Time 1/30/2014 6:01:02 PM
    Bug Check Code 0x0000009c
    Caused by driver hal.dll

    Crash Time 1/17/2014 9:42:18 AM
    Bug Check Code 0x1000008e
    Caused by, not listed by bluescreenviewer.
    Aditional information from bluescreenviwer:
    Dump File : Mini011814-01.dmp
    Crash Time : 1/17/2014 9:42:18 AM
    Bug Check String : KERNEL_MODE_EXCEPTION_NOT_HANDLED
    Bug Check Code : 0x1000008e
    Parameter 1 : 0xc0000005
    Parameter 2 : 0x00000000
    Parameter 3 : 0x00ebd38c
    Parameter 4 : 0x00000000
    Caused By Driver :
    Caused By Address :
    File Description :
    Product Name :
    Company :
    File Version :
    Processor : 32-bit
    Crash Address :
    Stack Address 1 :
    Stack Address 2 :
    Stack Address 3 :
    Computer Name :
    Full Path : C:\WINDOWS\Minidump\Mini011814-01.dmp
    Processors Count : 1
    Major Version : 15
    Minor Version : 2600
     
    kronos,
    #17
  19. 2014/02/11
    PeteC

    PeteC SuperGeek Staff

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    The fact that no more BSOD's have occurred as yet is welcome news :)

    The BSOD's listed above are somewhat past history, but you have taken remedial action for a couple of them ....
    Caused by AVG
    nVidia display driver.

    The hall.dll BSOD's suggest a hardware issue, probably outside the scope of the checking made to date.

    Please wait until the PC BSOD's again and post the info before we go any further.

    In the meantime I have asked for support from the WindowsBBS Team Members for a fresh view on the problem.
     
    PeteC,
    #18
    kronos likes this.
  20. 2014/02/11
    kronos

    kronos Inactive Thread Starter

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    Thank you.
     
    kronos,
    #19
  21. 2014/02/11
    kronos

    kronos Inactive Thread Starter

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    I did a full scan with Malwarebytes Anit-Malware and it detected a System Restore point.

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2014.02.10.09

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    Owner :: OWNER-CDAEF9BB8 [administrator]

    2/10/2014 6:25:28 PM
    MBAM-log-2014-02-10 (20-28-48).txt

    Scan type: Full scan (C:\|)
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 250439
    Time elapsed: 1 hour(s), 46 minute(s), 14 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 1
    C:\System Volume Information\_restore{91965525-CB58-4C91-BAD5-0121E29815C4}\RP37\A0033164.exe (PUP.Optional.InstallIQ) -> No action taken.

    (end)
     
    kronos,
    #20
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