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Solved Wow.dll right click problem starting wow.dll

Discussion in 'Malware and Virus Removal Archive' started by JaguarSecurity, 2013/06/17.

  1. 2013/06/19
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    By the way, that file {4587B984-0E6D-4B93-A8CB-4DEEAA02FB34}
    is at the c: drive and shows up at the bottom (alpha sorting)
    i.e. the path is c:\{4587B984-0E6D-4B93-A8CB-4DEEAA02FB34}
    the date is last year, 5/9/2012
     
  2. 2013/06/19
    broni

    broni Moderator Malware Analyst

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    [​IMG] Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box and paste it into the main textfield:
    Code:
    :dir
    c:\{4587B984-0E6D-4B93-A8CB-4DEEAA02FB34} /s
    
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt

    [​IMG] Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following
    Code:
    :OTL
    FF - user.js - File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O4 - HKLM..\Run: [] File not found
    O16:64bit: - DPF: {050A3800-6C03-48A5-A6D7-14CCF18A700D} http://mydesk.pisd.edu/tsweb/v4rdpchk.cab (Reg Error: Key error.)
    O16:64bit: - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://fpdownload.macromedia.com/pub...irector/sw.cab (Reg Error: Key error.)
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
    O16 - DPF: SetupCabs http://mydesk.pisd.edu/Clients/TuxClientSystem.cab (Reg Error: Key error.)
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    
    :Files
    C:\FRST
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     

  3. to hide this advert.

  4. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    I ran the OTL command and got a dialog "Windows has encountered a critical problem and will reboot in one minute ". I left that alone so OTL could race to finish, but I am not sure it did before Windows rebooted. When windows came back OTL was waiting with a RUN button, so I clicked RUN and got this:

    Files\Folders moved on Reboot...
    C:\Users\Jaguar\AppData\Local\Temp\fla5076.tmp moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\fla5077.tmp moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF1CC332F5224E86F5.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF36A509EC515BE306.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF3AD442A71C29A7C3.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF48E6C7EC70ECC996.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF4E5A821BAFCA1EF0.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DF714BDB8B69B7EC31.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFC8AA977489AC6BA9.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFCEC28E98F94E9137.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFE67B8428E7FA3ECE.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFF09D0B0806FCDDA4.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFF3A15341FCE06AD9.TMP moved successfully.
    C:\Users\Jaguar\AppData\Local\Temp\~DFF5940D726E7D70A5.TMP moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  5. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    Security Check

    Results of screen317's Security Check version 0.99.67
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Norton 360
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java(TM) 6 Update 26
    Java version out of Date!
    Adobe Reader 10.1.7 Adobe Reader out of Date!
    Mozilla Firefox 4.0 Firefox out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Malwarebytes Anti-Malware mbam.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 9%
    ````````````````````End of Log``````````````````````
     
  6. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    Farbar Service Scanner Version: 16-06-2013
    Ran by Jaguar (administrator) on 20-06-2013 at 17:51:52
    Running from "C:\Users\Jaguar\Desktop "
    Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2013-06-12 20:15] - [2013-05-08 01:39] - 1910632 ____A (Microsoft Corporation) 9849EA3843A2ADBDD1497E97A85D8CAE

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll
    [2013-06-12 20:15] - [2013-05-13 00:51] - 0184320 ____A (Microsoft Corporation) D8129C49798CBBFB2E4351D4B7B8EF9C

    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  7. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    ####################
    TFC File Cleaner


    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Jaguar
    ->Temp folder emptied: 1003591 bytes
    ->Temporary Internet Files folder emptied: 188963989 bytes
    ->Java cache emptied: 1078560 bytes
    ->FireFox cache emptied: 41066687 bytes
    ->Flash cache emptied: 86751 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 15277333 bytes
    %systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 39748 bytes
    %systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 753 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42321377 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 168052 bytes
    Process complete!

    Total Files Cleaned = 277.00 mb
     
  8. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    ESET Online Scanner does not do anything. In Norton I disabled antivirus (then also firewall). I checked the accept and clicked on the start button, then the window turns a light blue and sits there. I do not see any hard-drive activity and very little to no network LED activity.

    It is running now. I first opened up a new Internet Explorer as Administrator.
     
    Last edited: 2013/06/20
  9. 2013/06/20
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    ESE Online Scanner is running, I'll post later
     
    Last edited: 2013/06/20
  10. 2013/06/20
    broni

    broni Moderator Malware Analyst

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    When done redo OTL fix.
     
  11. 2013/06/22
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    ESE Online Scanner completed. There were no buttons except <FINISH> and a check box to uninstall when closed (I did not choose to uninstall).
    The windows indicated 0 problems found.
     
  12. 2013/06/22
    JaguarSecurity

    JaguarSecurity Inactive Thread Starter

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    Well in the first run of OTL (Output above) I noticed two things.
    a) did not get the Windows encountered PopPup and will reboot in 1 minute.
    b) The output shows an Error on the first line, so I ran it again.

    On the second run, I did get that Windows encountered pop-up. But this time OTL completed within one minute and OTL popped up a message to please reboot.

    All processes killed
    Error: Unable to interpret <Code: > in the current context!
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ not found.
    Starting removal of ActiveX control {050A3800-6C03-48A5-A6D7-14CCF18A700D}
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{050A3800-6C03-48A5-A6D7-14CCF18A700D}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{050A3800-6C03-48A5-A6D7-14CCF18A700D}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{050A3800-6C03-48A5-A6D7-14CCF18A700D}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{050A3800-6C03-48A5-A6D7-14CCF18A700D}\ not found.
    Starting removal of ActiveX control {166B1BCA-3F9C-11CF-8075-444553540000}
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{166B1BCA-3F9C-11CF-8075-444553540000}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Starting removal of ActiveX control SetupCabs
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\SetupCabs\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\SetupCabs\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ not found.
    File Protocol\Handler\livecall - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ not found.
    File Protocol\Handler\ms-help - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ not found.
    File Protocol\Handler\msnim - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ not found.
    File Protocol\Handler\wlmailhtml - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ not found.
    File Protocol\Handler\wlpg - No CLSID value found not found.
    64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Jaguar
    ->Temp folder emptied: 156940 bytes
    ->Temporary Internet Files folder emptied: 4609020 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Flash cache emptied: 492 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 4265 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 5.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Jaguar
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Jaguar
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 06222013_083156

    Files\Folders moved on Reboot...
    C:\Users\Jaguar\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF28C803CAD0DEB71A.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF5CD8371824A82A48.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF64F0B08BAF1D6884.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF66CCAD9B62BE51CF.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF8A16FCC8C6D89179.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Temp\~DF9DFC5671EB31F14F.TMP not found!
    File\Folder C:\Users\Jaguar\AppData\Local\Microsoft\Windows\Temporary Internet Files\Low\Content.IE5\IKPYH58U\like[1].htm not found!
    C:\Users\Jaguar\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  13. 2013/06/22
    broni

    broni Moderator Malware Analyst

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    2002/08/01
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    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB) and install one of two free alternatives:

    - Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    - PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    [​IMG] Update Firefox to the latest 21.0 version.

    =========================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
  14. 2013/06/26
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    The issue seems to be resolved.
     

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