Resolved wireless networks not available in some places

I have a linksys router set up in my office and I have named and secured two networks on it, one for each band - 2.4 and 5 ghz.

When I am in my office or anywhere in the building, I can see both networks on all devices and connect without issue.

I recently took the router to a friend's location and was only able to see the 2.4 band. The 5 ghz band was nowhere to be seen.

The friend's location has the exact same modem as my location and the same level of service that I have, from the same ISP.

My phone tried to connect to the 5 network, as it does in my location, but it said it couldn't find the network in spite of the phone being within 2 feet of the router.

Any ideas as to why this would happen?

Thanks

 

Thanks Tony, I will give it a try when I return there

 

But does your friend have both of them configured like you do? The 2.4 and the 5?

 

I did it. I only moved the router from my location to his and plugged the internet feed from his modem to the router. Same ISP, same modem and service level as my location. What's to configure at his location? HAve not got back to try Tony's suggestion yet.

 

the matter is still ongoing as I have not been able to connect with the client. I will mark it solved in the interim and if I have problems will open a new thread

Thanks