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Resolved Windows Features List Does Not Populate

Discussion in 'Windows 7' started by lj50, 2016/09/10.

  1. 2016/09/10
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    When I access Turning Windows features on or off. The list does not populate. I've tried everything Here
     
    lj50,
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  2. 2016/09/10
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Evan Omo,
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  4. 2016/09/12
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    Did not work. Any other suggestions.
     
    lj50,
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  5. 2016/09/12
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    retiredlearner,
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  6. 2016/09/12
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    No I haven't But I will give it a try
     
    lj50,
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  7. 2016/09/12
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    It keeps wanting to install the 32-bit version and not the 64-bit version
     
    lj50,
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  8. 2016/09/12
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Second entry on the Download list is
    You are using W7 ???
     
    retiredlearner,
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  9. 2016/09/13
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    Yes Win 7 Pro. Readiness tool didn't fix the problem but when I performed a search for KB947821 the search does not find that update. Checked View update history KB947821 is installed twice. I don't think I want to install it a third time and I can't seem to find that update in Uninstall an update. Maybe because it's a Hotfix?
     
    Last edited: 2016/09/13
    lj50,
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  10. 2016/09/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    You might try following the instructions in my guide for repairing Windows 7 and see if that solves the problem.
     
    Evan Omo,
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  11. 2016/09/13
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    Tried that already it did not work
     
    lj50,
    #10
  12. 2016/09/13
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did you try performing a repair install of Windows 7? If so then your last option would be a clean install of Windows 7 unfortunately.
     
    Evan Omo,
    #11
  13. 2016/09/16
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    PowerSpec B658
    Intel® Core™ i5 - 4590 Processor

    OS

    Windows 10 Pro 64-bit including downgrade rights to:
    Windows® 7 Professional 64-bit.
    Windows® 7 Professional 64-bit installed.

    System Board

    H81H3-WM

    System Memory

    16GB composed of 2- 8192MB DDR3/1600 DIMMS

    Hard Drive

    2TB 7200 RPM

    DVD ±R/±RW Drive

    24x Dual Layer DVD±R/±RW Drive

    Video

    Intel® HD Graphics 4600

    Sound

    Integrated 6 Channel HD Audio CODEC ALC662

    LAN

    Wireless B/G/N Adapter

    LAN

    Realtek Integrated Gigabit Ethernet RTL8111

    Software

    ESET NOD32 Antivirus Trial Version and Adobe® Reader®

    Memory Card Reader

    Integrated Media Card Reader - 4 in 1

    Power Supply

    250 Watt HEC-250CN

    Keyboard

    Standard Keyboard

    Mouse

    Optical Scroll Wheel Mouse

    Warranty

    1 Year Limited Carry In Warranty

    OS Upgrade

    Windows 10 Upgrade Information
     
    lj50,
    #12
  14. 2016/09/16
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    LJ, you didn't answer my question. I appreciate you posting your system details, but have you tried performing a repair install of Windows 7 yet?
     
    Evan Omo,
    #13
  15. 2016/09/16
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    Haven't had time. I'll post when I do.
     
    lj50,
    #14
  16. 2016/09/17
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    Ended up performing a clean install of Windows 7 Professional. Now it's fixed. Just have to wait hours for windows to check for, download, and then install the updates.
     
    lj50,
    #15
  17. 2016/09/17
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok, thanks for letting me know that a clean install of Windows 7 fixed the problem. :)
     
    Evan Omo,
    #16
  18. 2016/09/17
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member Thread Starter

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    No problem. Thanks for your help.
     
    lj50,
    #17

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