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Solved Windows 8.1 homepage hijacked

Discussion in 'Malware and Virus Removal Archive' started by sallnjackn, 2015/04/13.

Page 2 of 2
  1. 2015/04/14
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 13-04-2015
    Ran by JackandSallie at 2015-04-14 19:55:25 Run:1
    Running from C:\Users\JackandSallie\Desktop\winbbs tools
    Loaded Profiles: JackandSallie (Available profiles: JackandSallie)
    Boot Mode: Normal
    ==============================================

    Content of fixlist:
    *****************
    HKLM-x32\...\Run: [] => [X]
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\...\MountPoints2: {d3406ccc-8145-11e4-bf21-10604b67584d} - "J:\LenovoUsbDriver_autorun_1.0.8.exe"
    ProxyEnable: [S-1-5-21-3197496165-2814395380-2150283531-1001] => Internet Explorer proxy is enabled.
    ProxyServer: [S-1-5-21-3197496165-2814395380-2150283531-1001] => http=127.0.0.1:16111;https=127.0.0.1:16111
    RemoveProxy:
    HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = https://www.yahoo.com/?fr=befhp&type=iehp-3.18-1504
    SearchScopes: HKU\S-1-5-21-3197496165-2814395380-2150283531-1001 -> {D944BB61-2E34-4DBF-A683-47E505C587DC} URL =
    Toolbar: HKU\S-1-5-21-3197496165-2814395380-2150283531-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    FF NewTab: https://www.yahoo.com/?fr=befhp&type=ffhp-3.18-1504
    FF DefaultSearchEngine: Yahoo Search
    FF SelectedSearchEngine: Yahoo Search
    FF Homepage: https://www.yahoo.com/?fr=befhp&type=ffhp-3.18-1504
    FF SearchPlugin: C:\Users\JackandSallie\AppData\Roaming\Mozilla\Firefox\Profiles\38ze4dgd.default-1392093811792\searchplugins\yahoo-search.xml [2015-04-08]
    C:\Users\JackandSallie\AppData\Roaming\Mozilla\Firefox\Profiles\38ze4dgd.default-1392093811792\searchplugins\yahoo-search.xml
    2014-08-24 10:20 - 2014-09-25 09:20 - 0000085 _____ () C:\Users\JackandSallie\AppData\Roaming\WB.CFG
    2013-02-08 20:11 - 2013-03-09 12:43 - 0007619 _____ () C:\Users\JackandSallie\AppData\Local\Resmon.ResmonCfg
    2014-05-03 18:46 - 2014-05-03 18:51 - 0000367 _____ () C:\ProgramData\hpzinstall.log
    2013-01-31 14:14 - 2013-01-31 14:14 - 0000141 _____ () C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc
    C:\Users\JackandSallie\AppData\Local\Temp\dllnt_dump.dll
    C:\Users\JackandSallie\AppData\Local\Temp\Quarantine.exe
    C:\Users\JackandSallie\AppData\Local\Temp\sp64126.exe
    C:\Users\JackandSallie\AppData\Local\Temp\sqlite3.dll
    C:\Users\JackandSallie\AppData\Local\Temp\UninstallHPSA.exe
    AlternateDataStreams: C:\Users\JackandSallie\SkyDrive:ms-properties
    AlternateDataStreams: C:\Users\JackandSallie\Documents\Personal (Web).url:ms-properties


    *****************

    HKLM\Software\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\\ => value deleted successfully.
    "HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{d3406ccc-8145-11e4-bf21-10604b67584d}" => Key deleted successfully.
    HKCR\CLSID\{d3406ccc-8145-11e4-bf21-10604b67584d} => Key not found.
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable => value deleted successfully.
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer => value deleted successfully.

    ========= RemoveProxy: =========

    HKLM\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet\ManualProxies\\ => value deleted successfully.
    HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
    HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\DefaultConnectionSettings => value deleted successfully.
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\Connections\\SavedLegacySettings => value deleted successfully.


    ========= End of RemoveProxy: =========

    HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Start Page => Value was restored successfully.
    "HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}" => Key deleted successfully.
    HKCR\CLSID\{D944BB61-2E34-4DBF-A683-47E505C587DC} => Key not found.
    HKU\S-1-5-21-3197496165-2814395380-2150283531-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => value deleted successfully.
    HKCR\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} => Key not found.
    Firefox newtab deleted successfully.
    Firefox DefaultSearchEngine deleted successfully.
    Firefox SelectedSearchEngine deleted successfully.
    Firefox homepage deleted successfully.
    C:\Users\JackandSallie\AppData\Roaming\Mozilla\Firefox\Profiles\38ze4dgd.default-1392093811792\searchplugins\yahoo-search.xml => Moved successfully.
    "C:\Users\JackandSallie\AppData\Roaming\Mozilla\Firefox\Profiles\38ze4dgd.default-1392093811792\searchplugins\yahoo-search.xml" => File/Directory not found.
    C:\Users\JackandSallie\AppData\Roaming\WB.CFG => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Resmon.ResmonCfg => Moved successfully.
    C:\ProgramData\hpzinstall.log => Moved successfully.
    C:\ProgramData\Microsoft.SqlServer.Compact.351.64.bc => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Temp\dllnt_dump.dll => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Temp\Quarantine.exe => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Temp\sp64126.exe => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Temp\sqlite3.dll => Moved successfully.
    C:\Users\JackandSallie\AppData\Local\Temp\UninstallHPSA.exe => Moved successfully.
    C:\Users\JackandSallie\SkyDrive => ":ms-properties" ADS removed successfully.
    "C:\Users\JackandSallie\Documents\Personal (Web).url" => ":ms-properties" ADS not found.

    ==== End of Fixlog 19:55:26 ====
     
    sallnjackn,
    #21
  2. 2015/04/14
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    I'm sorry for the trouble.
     
    sallnjackn,
    #22


  3. to hide this advert.

  4. 2015/04/14
    broni

    broni Moderator Malware Analyst

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    There you go :)

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
    broni,
    #23
  5. 2015/04/14
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Results of screen317's Security Check version 1.00
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Java 7 Update 25
    Java version 32-bit out of Date!
    Adobe Flash Player 17.0.0.169
    Adobe Reader XI
    Mozilla Firefox (37.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    Windows Defender MSMpEng.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     
    sallnjackn,
    #24
  6. 2015/04/14
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Farbar Service Scanner Version: 17-01-2015
    Ran by JackandSallie (administrator) on 14-04-2015 at 22:13:20
    Running from "C:\Users\JackandSallie\Desktop "
    Microsoft Windows 8.1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is set to Demand. The default start type is Auto.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => File is digitally signed
    C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\System32\dhcpcore.dll => File is digitally signed
    C:\Windows\System32\drivers\afd.sys => File is digitally signed
    C:\Windows\System32\drivers\tdx.sys => File is digitally signed
    C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\System32\dnsrslvr.dll => File is digitally signed
    C:\Windows\System32\mpssvc.dll => File is digitally signed
    C:\Windows\System32\bfe.dll => File is digitally signed
    C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\System32\wuaueng.dll => File is digitally signed
    C:\Windows\System32\qmgr.dll => File is digitally signed
    C:\Windows\System32\es.dll => File is digitally signed
    C:\Windows\System32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
    C:\Windows\System32\ipnathlp.dll => File is digitally signed
    C:\Windows\System32\iphlpsvc.dll => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed


    **** End of log ****
     
    sallnjackn,
    #25
  7. 2015/04/14
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default.migrated

    User: JackandSallie
    ->Temp folder emptied: 1804404951 bytes
    ->Temporary Internet Files folder emptied: 471683545 bytes
    ->Java cache emptied: 1094204 bytes
    ->FireFox cache emptied: 367568677 bytes
    ->Flash cache emptied: 177945 bytes

    User: Public

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1198918117 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 2749 bytes
    Process complete!

    Total Files Cleaned = 3,666.00 mb
     
    sallnjackn,
    #26
  8. 2015/04/15
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Sophos says computer clean. No details. All is well.
     
    sallnjackn,
    #27
  9. 2015/04/15
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    My home page opens correctly!!! Thank you very much broni. Thank you for your patience too. My husband will be so pleased his computer is fixed. I will wait for your OK to label this thread as solved. You are a CHAMP! Sallie
     
    sallnjackn,
    #28
  10. 2015/04/15
    broni

    broni Moderator Malware Analyst

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    Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    ============================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #29
  11. 2015/04/16
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    Thank you broni! DelFix run, Windows update completed, Firefox plugins updated, Wot still on my browser, weekly jobs noted, will install Secunia and FileHippo update checker, will use "custom install ", will do the reading at "Bleeping Computer and will keep you informed.

    We are thankful for your dedication to helping people at Windows BBS and for your patience. I will read the logs to see if we had Trojans, rootkits or bootkits and change passwords for secure sights. I appreciate your thoroughness. The computer is running well and every time I open a web page it is MY Homepage! If I could find a "smiley" I would post it! Sallie
     
    Last edited: 2015/04/16
    sallnjackn,
    #30
  12. 2015/04/16
    sallnjackn

    sallnjackn Well-Known Member Thread Starter

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    I logged out and logged in again so I could mark this thread as solved. When I go to thread > tools I don't get the option.
     
    sallnjackn,
    #31
  13. 2015/04/16
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
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    Yes!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #32
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