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[Windows 7 problem: "Error Loading Operating System"]

Discussion in 'Windows 7' started by rthompson, 2015/02/20.

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  1. 2015/02/20
    rthompson

    rthompson Well-Known Member Thread Starter

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    My friends laptop comes up with "Error Loading Operating System ". I have gone into the Bios and everything seems fine.
     
    rthompson,
    #1
  2. 2015/02/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    I moved your thread from the Malware section to the Win 7 section.

    A dead hard drive will cause this error....
    Did they drop the laptop recently?
     
    Steve R Jones,
    #2


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  4. 2015/02/20
    rthompson

    rthompson Well-Known Member Thread Starter

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    Yes it was dropped, they also thought it could be due to a virus.
     
    rthompson,
    #3
  5. 2015/02/20
    rthompson

    rthompson Well-Known Member Thread Starter

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    Is there any way I can access the hard drive using a pen drive?
     
    rthompson,
    #4
  6. 2015/02/20
    rsinfo

    rsinfo SuperGeek Alumni

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    You could if you have a Linux pen drive.
     
    rsinfo,
    #5
  7. 2015/02/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    You need to take it apart and see if the hard drive and everything else is still plugged in.
     
    Steve R Jones,
    #6
  8. 2015/02/20
    rthompson

    rthompson Well-Known Member Thread Starter

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    I haven't the tools to take it apart. I did download Dragoro Linux and extracted the ISO to the pen drive. I changed the boot settings in the BIOS and was unable to get it to boot. Any suggestions?
     
    rthompson,
    #7
  9. 2015/02/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi rthompson. I am thinking you might have a damaged hard drive. Download SeaTools for DOS and boot the computer from the Seatools disk that you made. See if the hard drive gets detected and report on any errors that are found.
     
    Evan Omo,
    #8
  10. 2015/02/20
    rthompson

    rthompson Well-Known Member Thread Starter

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    OK, I extracted the ISO to the pen drive and was unable to boot to it.
     
    rthompson,
    #9
  11. 2015/02/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did you make sure the USB flash drive was set as the first boot device?
     
    Evan Omo,
    #10
  12. 2015/02/21
    rthompson

    rthompson Well-Known Member Thread Starter

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    Yes I did.
     
    rthompson,
    #11
  13. 2015/02/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Did the SeaTools for Windows program initiate properly when you booted the system from the flash drive? If not have you tried using a CD to burn the ISO onto instead of using a USB drive?
     
    Evan Omo,
    #12
  14. 2015/02/21
    rthompson

    rthompson Well-Known Member Thread Starter

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    No, Sestools did not initiate. And it does not have a CD burner.
     
    rthompson,
    #13
  15. 2015/02/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Have you tried using the USB flash drive on another computer to make sure that it boots to the USB drive properly?
     
    Evan Omo,
    #14
  16. 2015/02/22
    rthompson

    rthompson Well-Known Member Thread Starter

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    Yes, I tried but the bios had no option for a USB boot.
     
    rthompson,
    #15
  17. 2015/02/22
    rsinfo

    rsinfo SuperGeek Alumni

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    On some computers you have to plugin the USB drive before switching on the computer to enable the BIOS to show you that option.
     
    rsinfo,
    #16
  18. 2015/02/22
    rthompson

    rthompson Well-Known Member Thread Starter

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    The USB drive is plugged in, no option.
     
    rthompson,
    #17
  19. 2015/02/22
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well if you can't boot to the USB drive that has Seatools on it then your only other option is to take out the hard drive from the laptop and hook it up to another computer by using this, Vantec 2.5 "/3.5 "/5.25" SATA/IDE to USB 2.0 Adapter - Model CB-ISATAU2.

    Then you should be able to recover the data and test the hard drive to see if its still in working condition.
     
    Evan Omo,
    #18
  20. 2015/02/22
    rthompson

    rthompson Well-Known Member Thread Starter

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    I've managed to find a cd burner, I will have to buy cds for it.
     
    rthompson,
    #19
  21. 2015/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok that works as well. Just let us know if Seatools boots using the CD method.
     
    Evan Omo,
    #20
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