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Resolved windows 7 outlook 2007 cannot send web page

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by lderwick, 2009/11/19.

  1. 2009/11/19
    lderwick

    lderwick Inactive Thread Starter

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    new hp computer loaded with windows 7--new outloook 2007 purchased and installed--also new 2007 student ed office installed---Outlook is the default mail program--however nothing happens when I try to send a web page or link with internet explorer. Also after attempting a "send to" outlook shuts down and will not open unless I restart computer--any suggestions?
     
    lderwick,
    #1
  2. 2009/11/20
    Arie

    Arie Administrator Administrator Staff

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    Check in Control Panel > Programs > Default Programs to see if Outlook is your default. Also check Choose defaults for this program to see if it includes Send mail under MAPI.
     
    Arie,
    #2


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  4. 2009/11/20
    lderwick

    lderwick Inactive Thread Starter

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    Thanks but all is in order--outlook is default and send mail under mapi is checked
     
    lderwick,
    #3
  5. 2009/11/21
    Arie

    Arie Administrator Administrator Staff

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    I'd try a repair of Outlook.

    Select the Help menu from Outlook, then click Office Diagnostics.

    If that doesn't work I'd try removing & reinstalling Office.
     
    Arie,
    #4
  6. 2009/11/21
    lderwick

    lderwick Inactive Thread Starter

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    I called hp support--they say that in order to use send by page or link from web page, you must be running outlook in background if using win 7---oh well--now we know why office student edition no longer includes outlook I guess Anyhow, send from web page does work that way Appreciated your advice and am glad there are such forums
     
    lderwick,
    #5
  7. 2009/11/22
    Arie

    Arie Administrator Administrator Staff

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    Thanks. I need to remember to ask the obvious :D

    Since I have Outlook starting automatically when my system starts & running all the time it is something I didn't consider.

    I've marked this thread as 'Resolved'.

     
    Arie,
    #6
  8. 2009/11/22
    PeteC

    PeteC SuperGeek Staff

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    I beg to differ :)

    Win 7 Pro x64 + Outlook 2007 ....

    With Outlook closed and this BBS page open - File > Send > Page by email ....

    Outlook opens message window with this BBS page in the body - I insert a recipient > Send - Outlook closes.

    Message is placed in Outbox and sends when Outlook next opened.

    See this thread ......

    http://www.windowsbbs.com/windows-7/88839-unable-use-send-link-e-mail-ie8.html

    As Arie originally suggested a repair of Outlook may be in order.
     
    PeteC,
    #7
  9. 2009/11/23
    Arie

    Arie Administrator Administrator Staff

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    Yup, Pete is right!

    I need to test all scenarios :)

    I used IE's menu item Page > Send Page by E-mail with Outlook closed & it worked fine.
     
    Arie,
    #8

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