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Resolved What happened to Desktop and icons?

Discussion in 'Windows 7' started by BobbyScot, 2015/02/07.

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  1. 2015/02/20
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Web page must have installed only as before "Partial ".
    Do you need to keep both browser?
     
    BobbyScot,
    #41
  2. 2015/02/20
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    What are you referring to? When you click on the Next button does the webpage display properly or not?
     
    Evan Omo,
    #42


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  4. 2015/02/20
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    It certainlydid not open, caption showed [Contact Device Manufacturer for Software Recovery].
    As said before, update DVD was purchased from HP authorised agent. Disk shows the Activation Code Numbers and these numbers were entered in MS Software Recovery page. I have again returned to use IE9, as Mozila Firefox is not my choice.
     
    BobbyScot,
    #43
  5. 2015/02/20
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    What do you mean by an HP authorized agent.
     
    lj50,
    #44
  6. 2015/02/21
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    Well HP (Compac) did not directly deal with its customers, rather informed us to obtain the DVD from their appointed agent in Germany. Does this answer your question?
     
    BobbyScot,
    #45
  7. 2015/02/21
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    Yes. Just seems strange that HP would not sell you the disk directly.
     
    lj50,
    #46
  8. 2015/02/21
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    I entirely agree with you. At the time, being notified by HP that order and remittance should be sent to the address given. After thought, perhaps the Windows 7 Premium 64 bit is not genuine. Activation code has been accepted several times over the past years (2009). Am I right as said in this Forum, if you have correct Activate Code and accepted by Microsoft it should be OK or can the DVD still be a fake?, a good question.
     
    BobbyScot,
    #47
  9. 2015/02/21
    lj50 Lifetime Subscription

    lj50 SuperGeek WindowsBBS Team Member

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    You are correct.
     
    lj50,
    #48
  10. 2015/02/23
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Well there isn't anything else that I can do to help you with this issue unfortunately.

    Like I said earlier you might consider contacting a local computer technician to help you with reinstalling Windows 7 on your system. That's all the advice I can give you.
     
    Evan Omo,
    #49
  11. 2015/02/23
    BobbyScot

    BobbyScot Geek Member Thread Starter

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    My thanks, you have indeed tried to help me, most appreciated.
    Referring to Computer Technicians, no shops,plenty of cowboys!!
     
    BobbyScot,
    #50
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