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Windows Vista Vista- wont show desk top

Discussion in 'Legacy Windows' started by unlucki, 2010/11/20.

  1. 2010/11/20
    unlucki

    unlucki Inactive Thread Starter

    Joined:
    2010/11/20
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    im new to this so ill explain my best xD well i can get to the log in screen but once i click on a profile the screen is just black with my mouse pointer i can crt alt del and get the vista log off, task manager ect i try to goto task manger but once i click on it it just black screens again i dont have the recovery disk but i know theres a recover thing on there example http://img156.imageshack.us/i/computerrg.jpg/ not mine but its what it looks like i dont know how to get to it with out getting into the desktop or task manager if possable any ways
    :mad:
     
    unlucki,
    #1
  2. 2010/11/21
    Evan Omo

    Evan Omo Computer Support Technician Staff

    Joined:
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    Hi unlucki, Welcome to Windowsbbs! :)

    What happens what you open Task Manager and click File< Run and type explorer.exe?

    Does Windows Explorer start? Do you receive any error messages when you log on?

    Have you tried booting into Safe Mode and seeing if Windows Explorer loads normally there?

    I am suspecting that this could be due to a malware infection.

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     
    Evan Omo,
    #2


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