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Resolved Vista SP2 - No IDE/ATA Controller

Discussion in 'PC Hardware' started by AirHead, 2013/04/23.

  1. 2013/04/23
    AirHead

    AirHead Well-Known Member Thread Starter

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    Is vista supposed to have an IDE/ATA controller.
    I ran MS Fix it, it returned that DMA was turned off. Device Manager does not
    Show a controller anywhere. How can I turn it on?
    As I said Vista SP2 all updates installed.
     
  2. 2013/04/23
    AirHead

    AirHead Well-Known Member Thread Starter

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    Home Edition
     

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  4. 2013/04/23
    PeteC

    PeteC SuperGeek Staff

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    This is nothing to do with Vista - the IDE/ATA controller is a function of the Motherboard - it is not OS dependent.

    I would reload the motherboard chipset, etc drivers, obtainable from the mobo manufacturer's web site.

    Moved to Hardware forum.

    Please enter your System Details. It helps us in answering your questions!
     
  5. 2013/04/23
    AirHead

    AirHead Well-Known Member Thread Starter

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    Thanks Pete.
     
  6. 2013/04/24
    AirHead

    AirHead Well-Known Member Thread Starter

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    Vista 32 Home Prem, SP2 on HP d4996t 4gb mem. 1.6 quad core intel.
    PeteC suggested to update chipset drivers.
    From Device Mgr when I try to update the drivers they all come back "no update needed ". My chipsets are Intel "G33/G31 express chipsets ".
    I went to Intel and searched for "G33/G31 express chipsets" came back with 2 different driver #'s. My computer shows #8.3.0.1011 guid #'s same for both chips. Intel refers to them as "Graphics Chip Driners" #15.12.4.1666 and # 15.12.2.1637.
    I have had numerous bsod, seems to be trying to write in protected memory and of course bsod.
    Ran a program "DriverUpdate" which comes back with 24 outdated drivers. However none of the drivers it indicates are available. I did not try to let it install anything as it seems like a scam to me.
    When I ran MS FixIt for Performance issues it stated DMA was turned off. But I cannot access the IDE/ATA controller to turn it back on.
    Appreciate any help on this problem.
    By the way HP has no driver updates available for this issue. None of the numbers indicate an OEM modified driver.
     
  7. 2013/04/25
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi AirHead, To show your System Details as Pete suggested, you need to go to UserCP (top left of this page) and scroll down and enter info. Then scroll to bottom of page and SAVE before closing out.

    Incidentally, I'm running a SATA HD through a IDE to SATA adaptor card and had no problems getting it to work. Neil.
     
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  8. 2013/04/25
    AirHead

    AirHead Well-Known Member Thread Starter

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    Hi RetiredLearner.
    Did as you suggested about cp changes. Hope I did it right.
    Long story on this computer. Purchased new and it never did run as fast as XP on slower processors (all intel Prods).
    I ran MS FixIt, it returned a number of things that would slow things down, One of which was "DMA turned off" I think that is located in the DM under IDE/ATA controller. However I cannot locate it to turn the DMA on. I could be wrong, please point me in the right direction
     
  9. 2013/04/25
    AirHead

    AirHead Well-Known Member Thread Starter

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    By the way, I will be gone fri thru sun, so I may not respond very quickly. Will check later today though. THANKS!
     
  10. 2013/04/25
    PeteC

    PeteC SuperGeek Staff

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    I've done a bit of digging around the internet & my various PC's .....

    According to the spec of your computer it is fitted with SATA drive(s) and a SATA optical drive. The spec of the motherboard shows no IDE connectors, just 6 SATA connectors, so there is no IDE.

    The HP site appears to be devoid of drivers for this (2007) PC.

    AFAIK DMA is not relevant to SATA drives and therefore there is no option to set. I wonder if the MS FixIt was appropriate to your set up.

    I am puzzled by the lack of IDE ATA/ATAPI Controller in Device Manager. I would have expected to see that with the Intel SATA controller shown when that heading is expanded (screenshot from my PC). Maybe that is under some other heading ??
    The cause of these needs to be isolated .....

    Pretty much so - the only reliable source of drivers is the component manufacturer's web site.
     

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  11. 2013/04/26
    AirHead

    AirHead Well-Known Member Thread Starter

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    Hi PeteC;
    I checked MS FixIt and it is Vista specific. I ran it again but none of the problems show up any more, guess the prog fixed them. I set Kernel dump on, will be off to DR in a few. I think I mentioned I will not be around for the rest of fri, all of sat & sun. Will try and get back to you on Monday. Have a good week end.
     
  12. 2013/04/26
    PeteC

    PeteC SuperGeek Staff

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    You too :)
     
  13. 2013/04/30
    AirHead

    AirHead Well-Known Member Thread Starter

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    Hi Pete;
    Had another crash. Just able to download and install SDK.
    Saved Kernel mem dump, maybe I will have enough time to process *.DMP and send it to you.
    Thanks for your patience.
    Ralph
     
  14. 2013/05/02
    AirHead

    AirHead Well-Known Member Thread Starter

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    Hi Pete;
    I am not ignoring this situation, it seems to have grown out of control.
    04-29 Had a Bsod then after i got vista restarted, could not access internet
    04-30 Booted then went into startup repair, about 1.5 Hrs then immediately Bsod, went to safe mode, did nothing restarted in normal mode returned to startup repair, this time only about an hour, when complete went to desktop and NO bsod for rest of day. But now I could not log on to BBS.com Also could not log on to one bank account. They sent me a code which I never received via text msg. That pretty much Killed the day.
    05-01 Booted no problems, accessed internet seemed to work ok but had to leave and take care of other business.
    05-02 This morning booted to desktop, while i was sorting some papers in went bsod #1. I rebooted and got desktop thought I was ok and NO Input from me. BSOD! #2. restarted again and now seems to be working. but could not sign in to bbs.com, contacted 'contact us' receoved email with IP address that was trying to access the account. MY address. Contacted bbs.com again but to date have not received any reply?
    So: Have SDK loaded and it cannot find a .cab file. I found it in one directory but right now do not know where to move it. (Searh seems to indicate this is an unfixed bug by MS)
    I didnt realize but the Memory.DMP file rewrites with each subsequent BSOD, so I changed the .DMP to .001 so it wouldn't overwrite. soon as I get SDK to work I will make print out and send it to you.
    I then disconnected from LAN and went to DialUp to see if this would let me log in to 'bbs,com', so finally requested password change and here I am.
    Ran verifier.exe, really dont understand all that it tells me. Searched the stop codes last 3 bsod, all seem to point to driver misassiging memory.
    If you want to close this thread go ahead and I will follow up when I get things sorted out here. THANK YOU!
     
  15. 2013/05/03
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    That is odd. I just checked mine and with this Gigabyte board, I see two SATA controllers listed where you show none.

    I have seen more and more new motherboards coming out with no IDE (PATA, EIDE) support. Since SATA superseded IDE several years ago, it is time to let it finally retire.
     
  16. 2013/05/03
    PeteC

    PeteC SuperGeek Staff

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    Not with you there, Bill.

    My screenshot clearly shows a SATA controller and an IDE controller under Storage controllers.
     

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  17. 2013/05/03
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    What??? I have no clue what I was looking at. Pay no attention to angry looking ducks. I'm going back to bed!
     
  18. 2013/05/03
    PeteC

    PeteC SuperGeek Staff

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    AirHead

    You sure have run into a load of issues which make me wonder if you have a hardware issue.

    It would be helpful to have the analyses of the dump files that you have - BTW there is a setting in Control Panel > System > Advanced > Startup and Recovery > Settings - uncheck Overwrite any existing file.
     
  19. 2013/05/03
    Bill

    Bill SuperGeek WindowsBBS Team Member

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    I know. Oh, you weren't talking about me. Sorry. Back to bed again. ;)
     
  20. 2013/05/03
    AirHead

    AirHead Well-Known Member Thread Starter

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    HI Bill & Pete;
    As Pete stated my HP d4996t has no ata drives all sata hence no IDE controller. Think I only have one SATA controller though.
    Will try and read memory.dmp today if I can get SDK to work. I may just burn the ISO and see if it will run that way. Get back to you guys when I am succesful.
    Ralph
    Thanks again.
     
  21. 2013/05/03
    AirHead

    AirHead Well-Known Member Thread Starter

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    P.S. I unchecked so it will not overwrite. Sorry I'm so dumb.
     

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