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Inactive Virus and other issues

Discussion in 'Malware and Virus Removal Archive' started by madness77, 2011/10/15.

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  1. 2011/10/15
    broni

    broni Moderator Malware Analyst

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    Looks good now.

    What are the current issues?

    With malware infections being as they are today, it's strongly recommended to have the Windows Recovery Console pre-installed on your machine before doing any malware removal.

    The Windows Recovery Console will allow you to boot up into a special recovery (repair) mode. This allows us to more easily help you should your computer have a problem after an attempted removal of malware. It is a simple procedure that will only take a few moments of your time.


    Go to Microsoft's website => http://support.microsoft.com/kb/310994

    Select the download that's appropriate for your Operating System

    [​IMG]


    Download the file & save it as it's originally named.


    ---------------------------------------------------------------------

    Transfer all files you just downloaded, to the desktop of the infected computer.

    --------------------------------------------------------------------


    Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

    [​IMG]


    • Drag the setup package onto ComboFix.exe and drop it.

    • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.


      [​IMG]


    • At the next prompt, click 'Yes' to run the full ComboFix scan.

    • When the tool is finished, it will produce a report for you.
    Please post the C:\ComboFix.txt.

    If successful you can reinstall AVG.
     
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