Inactive Virus Alerts Pop Ups

Hi Dee
OK good

Please do the following.

Click Start > Run in the run box copy and paste or type ComboFix /u then hit Enter to uninstall ComboFix and remove the files/folders it created. This action will also reset the System Restore points, removing any infected files there as well.
Please check and verify that C:\Qoobox and C:\ComboFix folders were removed, as well as the C:\ComboFix.txt file. If they weren't please delete them manually.

Now lets run Malwarebytes' Anti-Malware

Download Malwarebytes' Anti-Malware (MBAM) from here or here and save the file to your desktop.

Double click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select 'Perform Quick Scan', then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Note below)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Post the entire report in your next reply.

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

Thanks
Geri

 

Removed ComboFix
Malwarebytes' Anti-Malware 1.33
Database version: 1725
Windows 5.1.2600 Service Pack 3

2/4/2009 1:27:03 AM
mbam-log-2009-02-04 (01-27-03).txt

Scan type: Quick Scan
Objects scanned: 62190
Time elapsed: 6 minute(s), 30 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{56256a51-b582-467e-b8d4-7786eda79ae0} (Trojan.Vundo) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Installer\Features\9ee2330ae5f4470cac801baac83818c9 (Adware.Zango) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AntiSpywareMasterDownloader (Rogue.AntiSpywareMaster) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\UAV (Rogue.UltimateAntivirus) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\xml.xml.1 (Trojan.FakeAlert) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\rhc3abj0e7c7 (Rogue.AntivirusXP2008) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

 

Hi Dee
OK good.

Please post a new Hijackthis log.

Thanks
Geri

 

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:03:14 PM, on 2/4/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\WINDOWS\system32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Winferno\WSS\WSS.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Common Files\AOL\1211853138\ee\AOLSoftware.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe
C:\WINDOWS\system32\keyhook.exe
C:\Program Files\Lexmark X6100 Series\lxbfbmon.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe
C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe
C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
C:\Program Files\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\system32\sistray.exe
C:\Program Files\Common Files\AOL\1211853138\ee\AOLDesktop.exe
C:\Program Files\Common Files\AOL\1211853138\ee\anotify.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\AOL 9.1\waol.exe
C:\Program Files\AOL 9.1\shellmon.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - (no file)
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [IntelliPoint] "c:\Program Files\Microsoft IntelliPoint\ipoint.exe "
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1211853138\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [VX3000] C:\WINDOWS\vVX3000.exe
O4 - HKLM\..\Run: [Lexmark X6100 Series] "C:\Program Files\Lexmark X6100 Series\lxbfbmgr.exe "
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe "
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [IW_Drop_Icon] C:\Program Files\Pinnacle\InstantCDDVD\InstantWrite\iwctrl.exe /DropDisc
O4 - HKCU\..\Run: [InstantTray] C:\Program Files\Pinnacle\Shared Files\InstantCDDVD\PCLETray.exe
O4 - HKCU\..\Run: [AOL Fast Start] "C:\Program Files\AOL 9.1\AOL.EXE" -b
O4 - HKUS\S-1-5-18\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ALUAlert] C:\Program Files\Symantec\LiveUpdate\ALUNotify.exe (User 'Default user')
O4 - Startup: AOL Desktop.lnk = C:\Program Files\Common Files\AOL\Launch\aollaunch.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Utility Tray.lnk = C:\WINDOWS\system32\sistray.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,77,65,62,5c,72,65,6c-,61,74,65,64,2e,68,74,6d,00 (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,77,65,62,5c,72,65,6c-,61,74,65,64,2e,68,74,6d,00 (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.nl/scanforvirus-en/kavwebscan_unicode.cab
O23 - Service: McAfee Application Installer Cleanup (0171151233729884) (0171151233729884mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\ted\LOCALS~1\Temp\017115~1.EXE
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\system32\ScsiAccess.EXE
O23 - Service: Winferno Subscription Service - Capital Intellect Inc - C:\Program Files\Common Files\Winferno\WSS\WSS.exe

--
End of file - 9671 bytes

 

Hi Dee
Sorry for the delay, Please do this.

Please re-open HiJackThis and scan only. Check the boxes next to all the entries listed below.

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: My Web Search Bar BHO - {8EAB99C1-F9EC-4b64-A4BA-D9BCAE8779C2} - (no file)
O3 - Toolbar: WeatherBug Browser Bar - powered by MyWebSearch - {8EAB99C9-F9EC-4b64-A4BA-D9BCAE8779C2} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)


Now close all windows other than HiJackThis, then click Fix Checked.

Close HJT.

Please reboot, run ATF Cleaner and another Kaspersky scan and post the log.

Thanks
Geri

 

Geri,
Did the Hijackthis and the ATF cleaner. Ran the Kaspersky and before I could save the report, my husband decided to use his computer and closed it out. Now I'm having a problem bringing up Kaspersky, I cannot get the accept button to highlight so I can advance. Just wanted you to know I wasn't slacking on my end. Thanks for all your help.
Dee

 

Hi Dee
OK please do this.

Go to Add/Remove programs and delete Kaspersky web scanner.

Do a scan only with HJT and fix this entry

O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.nl/scanforvirus...an_unicode.cab

Reboot the computer and then try Kaspersky again.

Thanks
Geri

 

The software giving those "results" is, in fact, the infection. Those other infections don't actually exist. It's trying to fool you into buying their scumware. Don't fall for it. Combofix was a good recommendation. Malwarebytes and SD Fix might not hurt in this circumstance either.

 

Geri,
Just had to change browser to run Kaspersky,could not find file 016 in Hijackthis scan,
KASPERSKY ONLINE SCANNER 7 REPORT
Sunday, February 8, 2009
Operating System: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Sunday, February 08, 2009 08:09:00
Records in database: 1767749
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
C:\
D:\
E:\
F:\
Scan statistics
Files scanned 49586
Threat name 3
Infected objects 3
Suspicious objects 0
Duration of the scan 02:06:12

File name Threat name Threats count
C:\Program Files\Common Files\aolback\Comps\toolbar\toolbr.exe Infected: not-a-virus:AdWare.Win32.SearchIt.t 1
C:\Program Files\MyWebSearchWB\bar\1.bin\NPMYSRWB.DLL Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.i 1
C:\Program Files\MyWebSearchWB\bar\1.bin\W6PLUGIN.DLL Infected: not-a-virus:WebToolbar.Win32.MyWebSearch.l 1
The selected area was scanned.

 

Hi Dee
Is he using AOL?

Using Windows Explorer (to get there right-click your Start button and go to "Explore "), please delete these folders (if present):

C:\Program Files\MyWebSearchWB

Geri

 

Geri,
Deleted the folder and yes he uses AOL.

Dee

 

Hi
OK how are things running on the machine?

Geri

 

Running slow but otherwise same as alwaya.

 

Hi Dee
Ok no more pop ups though, right?

Lets see what we can do to try and speed it up.

These do not need to be running in the backround.

Open HJT and put a check next to them and click fix checked.

O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Nero\data\Xtras\mssysmgr.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

Now go here and look through this.
Here is a web page that may help speed up your computer by miekiemoes.She has some very good suggestions.
http://users.telenet.be/bluepatchy/miekiemoes/slowcomputer.html

Geri

 

Geri,
Did everything you advised. Read the article, most of the things suggested I do in my routine care on all our computers. This computers is older than the laptops and is slower and we may be noticing it more. I am getting no more popups. Anything more I need to do. Thanks for your help.
Dee

 

Hi Dee
No I believe we are done here. Glad I could help.

Please look at this link for some preventive recommendations, It could keep you from ending up back here to the Malware and Virus Removal Forums.
http://www.windowsbbs.com/showthread.php?t=67958

I'll mark this one Resolved.

Surf Safely
Geri