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Solved Video Performence 63615.exe: How do I remove this?

Discussion in 'Malware and Virus Removal Archive' started by donaldfleming, 2013/06/27.

Page 2 of 2
  1. 2013/07/11
    broni

    broni Moderator Malware Analyst

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    Try normal mode again and give it more time.
     
    broni,
    #21
  2. 2013/07/12
    donaldfleming

    donaldfleming Inactive Thread Starter

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    I tried the normal mode for two hours. The program failed to complete.
     
    donaldfleming,
    #22


  3. to hide this advert.

  4. 2013/07/12
    broni

    broni Moderator Malware Analyst

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    Try safe mode one more time.
    There shouldn't be a problem with pasting anything into OTL window in safe mode.
     
    broni,
    #23
  5. 2013/07/12
    donaldfleming

    donaldfleming Inactive Thread Starter

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    The logs that you asked for (with the exception of Temp file Cleaner) are as follows:

    1. OTL

    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    Error: No service named AppMgmt was found to stop!
    Service\Driver key AppMgmt not found.
    File %SystemRoot%\System32\appmgmts.dll not found.
    Error: No service named WDICA was found to stop!
    Service\Driver key WDICA not found.
    Error: No service named wanatw was found to stop!
    Service\Driver key wanatw not found.
    File system32\DRIVERS\wanatw4.sys not found.
    Error: No service named PDRFRAME was found to stop!
    Service\Driver key PDRFRAME not found.
    Error: No service named PDRELI was found to stop!
    Service\Driver key PDRELI not found.
    Error: No service named PDFRAME was found to stop!
    Service\Driver key PDFRAME not found.
    Error: No service named PDCOMP was found to stop!
    Service\Driver key PDCOMP not found.
    Error: No service named PCIDump was found to stop!
    Service\Driver key PCIDump not found.
    Error: No service named MRESP50 was found to stop!
    Service\Driver key MRESP50 not found.
    File C:\PROGRA~1\COMMON~1\Motive\MRESP50.SYS not found.
    Error: No service named MRENDIS5 was found to stop!
    Service\Driver key MRENDIS5 not found.
    File C:\PROGRA~1\COMMON~1\Motive\MRENDIS5.SYS not found.
    Error: No service named MREMPR5 was found to stop!
    Service\Driver key MREMPR5 not found.
    File C:\PROGRA~1\COMMON~1\Motive\MREMPR5.SYS not found.
    Error: No service named MREMP50 was found to stop!
    Service\Driver key MREMP50 not found.
    File C:\PROGRA~1\COMMON~1\Motive\MREMP50.SYS not found.
    Error: No service named lbrtfdc was found to stop!
    Service\Driver key lbrtfdc not found.
    Error: No service named Lbd was found to stop!
    Service\Driver key Lbd not found.
    File system32\DRIVERS\Lbd.sys not found.
    Error: No service named Changer was found to stop!
    Service\Driver key Changer not found.
    Error: No service named catchme was found to stop!
    Service\Driver key catchme not found.
    File C:\DOCUME~1\DONALD~1\LOCALS~1\Temp\catchme.sys not found.
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    HKU\S-1-5-21-9176973-4181806171-3658989471-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@mcafee.com/McAfeeMssPlugin\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@mcafee.com/SAFFPlugin\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0\ not found.
    Use Chrome's Settings page to change the HomePage.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064}\ not found.
    Registry value HKEY_USERS\S-1-5-21-9176973-4181806171-3658989471-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{47833539-D0C5-4125-9FA8-0819E2EAAC93} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{47833539-D0C5-4125-9FA8-0819E2EAAC93}\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Append Link Target to Existing PDF\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Append to Existing PDF\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Convert Link Target to Adobe PDF\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Convert to Adobe PDF\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\E&xport to Microsoft Excel\ not found.
    Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Se&nd to OneNote\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{44627E97-789B-40d4-B5C2-58BD171129A1}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{44627E97-789B-40d4-B5C2-58BD171129A1}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{789FE86F-6FC4-46A1-9849-EDE0DB0C95CA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{789FE86F-6FC4-46A1-9849-EDE0DB0C95CA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{789FE86F-6FC4-46A1-9849-EDE0DB0C95CA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{789FE86F-6FC4-46A1-9849-EDE0DB0C95CA}\ not found.
    Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0010-ABCDEFFEDCBA}\ not found.
    Starting removal of ActiveX control {CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA}
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CAFEEFAC-0017-0000-0021-ABCDEFFEDCBA}\ not found.
    Folder C:\Documents and Settings\All Users\Application Data\avg9\ not found.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 32768 bytes
    ->Temporary Internet Files folder emptied: 32969 bytes
    ->Flash cache emptied: 57472 bytes

    User: Donald Fleming
    ->Temp folder emptied: 305516 bytes
    ->Temporary Internet Files folder emptied: 2657866 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 37114554 bytes
    ->Google Chrome cache emptied: 856432 bytes
    ->Apple Safari cache emptied: 42372096 bytes
    ->Opera cache emptied: 56858 bytes
    ->Flash cache emptied: 2853968 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 98438 bytes
    ->Flash cache emptied: 463 bytes

    User: NetworkService
    ->Temp folder emptied: 56390 bytes
    ->Temporary Internet Files folder emptied: 114822 bytes
    ->Flash cache emptied: 343 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 2577 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 13023288 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 35198926 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
    RecycleBin emptied: 359319 bytes

    Total Files Cleaned = 129.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Donald Fleming
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Donald Fleming
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 07132013_012242

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...

    2. Security Check

    Results of screen317's Security Check version 0.99.69
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Microsoft Security Essentials
    `````````Anti-malware/Other Utilities Check:`````````
    Windows Defender Signatures
    Secunia PSI (2.0.0.3003)
    Malwarebytes Anti-Malware version 1.75.0.1300
    CCleaner
    Java 7 Update 25
    Java 2 Runtime Environment, SE v1.4.2_03
    Adobe Flash Player 11.8.800.88
    Adobe Reader XI
    Mozilla Firefox (23.0)
    ````````Process Check: objlist.exe by Laurent````````
    Microsoft Security Essentials MSMpEng.exe
    Microsoft Security Essentials msseces.exe
    Malwarebytes Anti-Malware mbamservice.exe
    Malwarebytes Anti-Malware mbamgui.exe
    Malwarebytes' Anti-Malware mbamscheduler.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 6%
    ````````````````````End of Log``````````````````````

    3. Farbar Service Scanner

    Farbar Service Scanner Version: 10-07-2013 01
    Ran by Donald Fleming (administrator) on 13-07-2013 at 01:36:23
    Running from "C:\Documents and Settings\Donald Fleming\My Documents\Downloads "
    Microsoft Windows XP Home Edition Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============
    Dnscache Service is not running. Checking service configuration:
    The start type of Dnscache service is set to Demand. The default start type is Auto.
    The ImagePath of Dnscache service is OK.
    The ServiceDll of Dnscache service is OK.


    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
    0x0B00000004000000010000000200000003000000090000000A0000000B00000005000000060000000700000008000000
    IpSec Tag value is correct.

    **** End of log ****

    4. ESET Online Scanner

    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP1999\A0567477.dll probably a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined

    5. Temp File Cleaner

    This program would not complete. I'm not sure why. I ran it for 20 minutes.

    In the lower dialogue box, the following text appeared:

    "Getting user folders
    Stopping running processes "

    In the upper dialogue box, the following text appeared:

    "You MUST be logged on as an administrator to use this utility.
    While cleaning the temp files all open applications will be closed and the desktop will disappear.
    When finished, if any files need to be removed by a reboot you will be asked to reboot.
    Otherwise the desktop will be restored. "

    Eventually, after 20 minutes, I tried to exit the program, but the screen had froze. I had to turn the computer off at the mains and then reboot.
     
    donaldfleming,
    #24
  6. 2013/07/12
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    116
    Good job :)

    Re-run TFC from safe mode and be patient.
    If you have a lot of temporary files it may take a while.
     
    broni,
    #25
  7. 2013/07/13
    donaldfleming

    donaldfleming Inactive Thread Starter

    Joined:
    2013/06/22
    Messages:
    22
    Likes Received:
    0
    Temp File Cleaner

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 112452 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 30766 bytes
    Process complete!

    Total Files Cleaned = 24.00 mb
     
    donaldfleming,
    #26
  8. 2013/07/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    116
    We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =======================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2013/07/13
    donaldfleming

    donaldfleming Inactive Thread Starter

    Joined:
    2013/06/22
    Messages:
    22
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    OTL Log

    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Donald Fleming
    ->Temp folder emptied: 2790 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 20036603 bytes
    ->Google Chrome cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Opera cache emptied: 0 bytes
    ->Flash cache emptied: 492 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 14116 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 85014 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 914359 bytes

    Total Files Cleaned = 20.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Donald Fleming
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default User

    User: Donald Fleming
    ->Java cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb

    Unable to stop System Restore Service. Error code 1722. Restore points not cleared.
    Unable to start System Restore Service. Error code 10. Restore point not created.

    OTL by OldTimer - Version 3.2.69.0 log created on 07142013_001434

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    Last edited: 2013/07/13
    donaldfleming,
    #28
  10. 2013/07/13
    donaldfleming

    donaldfleming Inactive Thread Starter

    Joined:
    2013/06/22
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    22
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    0
    My computer is running well.

    Thank you very much for all your help!
     
    donaldfleming,
    #29
  11. 2013/07/13
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #30
  12. 2013/07/14
    donaldfleming

    donaldfleming Inactive Thread Starter

    Joined:
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    Re your comment, 'If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!'

    I did a word search for 'trojan', 'rootkit' and 'bootkit' over the two pages of posts and replies which resulted in none of these words coming up in a context that would readily identify them as infections. Does this mean that I am free of infections? Or are these words generic terms which cover other words that should be searched for?
     
    donaldfleming,
    #31
  13. 2013/07/14
    broni

    broni Moderator Malware Analyst

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    Your passwords should be safe.
     
    broni,
    #32
  14. 2013/07/15
    donaldfleming

    donaldfleming Inactive Thread Starter

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    Thank you, again, Broni. This issue has now been fully resolved.
     
    donaldfleming,
    #33
  15. 2013/07/15
    broni

    broni Moderator Malware Analyst

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    [​IMG]
     
    broni,
    #34
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