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Resolved Video clips will not run

Discussion in 'Windows 7' started by sypitt, 2013/04/01.

  1. 2013/04/01
    sypitt

    sypitt Inactive Thread Starter

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    Video clips do not show only the background sound and commentary are heard.

    Sy
     
    sypitt,
    #1
  2. 2013/04/01
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    What type of video clips? Online Utube?
     
    Steve R Jones,
    #2


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  4. 2013/04/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Hi Sy, Welcome to Windowsbbs! :)

    As Steve said could you give us some more information about your issue? Are these video clips ones that you downloaded that won't play or are they online?

    Also please enter your System Details. It helps us in answering your questions.

    Note: A common error is to forget to show your System Details in your profile:

    Make sure to do the above when entering your System Details, thanks.
     
    Evan Omo,
    #3
  5. 2013/04/01
    sypitt

    sypitt Inactive Thread Starter

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    Can't Activate Video

    I have DELL Laptop Windows 7 Intel Core i5 2.3Ghz 6 GB RAM

    NO video clips are showing, just black rectangle . sound from commentary, music can be heard. Tried Utube, Yahoo news, BBC i player ITV catchup player -- all with negative results.

    Thanks for quick respose.

    Sy
     
    sypitt,
    #4
  6. 2013/04/01
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    In IE, Firefox and Chrome?
     
    SpywareDr,
    #5
  7. 2013/04/01
    sypitt

    sypitt Inactive Thread Starter

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    I'm using IE along with BT Internet
     
    sypitt,
    #6
  8. 2013/04/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Do you have Internet Explorer 10 installed? Have you installed the latest version of Adobe Flash Player?
     
    Evan Omo,
    #7
  9. 2013/04/02
    BobbyScot

    BobbyScot Geek Member

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    Video on line not playing:

    Check: IE> Options> Advanced> Multimedia> check box ticked - show pictures.
     
    BobbyScot,
    #8
  10. 2013/04/02
    SpywareDr

    SpywareDr SuperGeek WindowsBBS Team Member

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    SpywareDr,
    #9
  11. 2013/04/02
    sypitt

    sypitt Inactive Thread Starter

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    video clips issue partly resolved

    Download latest versions of IE & FLASH and ended up with an another Error where explorer stopped work. Went back to an earlier Restore Point which sorted the IE error but video clips still would not run.:mad:
    Tried video under with Firefox and they now run.:confused:

    Sy
     
    sypitt,
    #10
  12. 2013/04/02
    Admin.

    Admin. Administrator Administrator Staff

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    Please enter your System Details. It helps us in answering your questions!
     
    Admin.,
    #11
  13. 2013/04/03
    sypitt

    sypitt Inactive Thread Starter

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    Sorry I thought I had uploaded these details already
    I'm using IE : ISP BT Internet
    My system = DELL INSPIRON Laptop : 7 : Intel Core i5 processor : 2.3Ghz : 6 GB RAM

    As advised earlier I wownload latest versions of IE & FLASH.
    Result = Error message Exploer has stopped working.
    Could not open any e-mail.
    Recovered webpage access by returning to an earlier Restore Point.
    but but video clips still would not run.:mad:
    Tried video under with Firefox and they now run.
    I'm totally confused ! :confused: :confused:
    Sy
     
    sypitt,
    #12
  14. 2013/04/03
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Is that error message talking about Internet Explorer or Windows Explorer?
     
    Evan Omo,
    #13
  15. 2013/04/03
    Admin.

    Admin. Administrator Administrator Staff

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    Please follow the instructions to add the system details to your profile.
     
    Admin.,
    #14
  16. 2013/04/04
    sypitt

    sypitt Inactive Thread Starter

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    I don't know the difference between between Internet Explorer and Windows Explorer.
    All I know is that the Error I was talking about occurred after I followed advice to downloaded and installed IE 10 and latest FLASH.
    I recoverd webpage access by resetting my system to an earlier Restore Point.
    My initial problem which brought me on to this Board still persists. All video from all sources DO NOT display any images, only the commentaries and other backgrouncan be heard. As I said, if I use Firefox instead of IE there is no problem and both sound and images display. I would change to Firefox or Chrome or whatever , but my Internet access from BT defaults to IE and I can't see how to change that.

    Hope I'm making myself clearer now.
    Cheers,
    Sy
     
    sypitt,
    #15
  17. 2013/04/04
    PeteC

    PeteC SuperGeek Staff

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    Orb > Default Programs > Set your default programs.
     
    PeteC,
    #16
  18. 2013/04/04
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Ok but if I knew what the full error message was then we could have a better chance of helping to troubleshoot your problem. Without knowing what the full error message is we will have a harder time trying help you get Internet Explorer working. Windows Explorer is the Windows shell that is responsible for showing you the Start Menu and Taskbar as well as other GUI windows. Internet Explorer is the browser that is included with Windows.

    What version of Internet Explorer do you have installed now?

    We can either try to get Internet Explorer working or you can use Firefox or Chrome instead.
     
    Evan Omo,
    #17
    sypitt likes this.
  19. 2013/04/06
    sypitt

    sypitt Inactive Thread Starter

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    I tried downloading IE 10 again and this time it solved my problem.
    Thanks for all the responses, I learned a few useful tips along the way.
    Apologies where I wasted your time through my ignorance of the rules of this board. (e.g. do not see where to mark as resoved !
    Sy
     
    sypitt,
    #18
  20. 2013/04/06
    PeteC

    PeteC SuperGeek Staff

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    Here it is .....

    Please mark your thread as 'Resolved'.

     
    PeteC,
    #19
    sypitt likes this.
  21. 2013/04/06
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the update. Glad you were able to get your issue resolved. :)
     
    Evan Omo,
    #20

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