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[USB malfuction on external hard drive]

Discussion in 'PC Hardware' started by bigchief, 2008/07/10.

  1. 2008/07/10
    bigchief

    bigchief Inactive Thread Starter

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    I have the same problem AFan. my computer is telling me the same thing. I have a eternal hard drive that has been working good, but is saying the same thing your is saying. I need to know how i can tranfer my files to another drive

    Thanks,

    bigchief:confused:
     
  2. 2008/07/11
    PeteC

    PeteC SuperGeek Staff

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    bigchief

    Pleasse do not hijack an existing thread even though the problem may appear to be the same. I have split your post to a new thread.

    It is amost impossible to determine if your problem is caused by a fault in the drive enclosure electronics or on the hard drive itself.

    Your best - and probably only, bet is to remove the drive from the case and hitch it up as a slave drive in the computer. If the drive is recognised copy the data off.

    If the drive is recognised I would check it out with the drive manufacturer's disk diagnostics and if it passes get hold of another external enclosure and fit the drive to it.

    ExcelStore ....
    http://www.excelstor.com/en/download.asp
    Hitachi .....
    http://www.hitachigst.com/hdd/support/download.htm
    Samsung ....
    http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html
    Seagate, Maxtor, Quantum .....
    http://www.seagate.com/www/en-us/support/downloads/
    Western Digital ....
    http://support.wdc.com/download/
     

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