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Solved Upgrade From Win 7 To Win 10, Browsers Now Lock Up

Discussion in 'Malware and Virus Removal' started by GRAHAM WESTON, 2016/04/09.

  1. 2016/04/30
    broni

    broni Moderator Malware Analyst

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    Still with me?
     
  2. 2016/05/05
    broni

    broni Moderator Malware Analyst

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    This topic is marked as abandoned and closed due to inactivity.

    This member will NOT be eligible to receive any more help in malware removal forum.
     

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  4. 2016/05/21
    broni

    broni Moderator Malware Analyst

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    Reopened.
     
  5. 2016/05/21
    GRAHAM WESTON

    GRAHAM WESTON Well-Known Member Thread Starter

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    Broni,
    Procexp.txt as requested.

    Process CPU Private Bytes Working Set PID Description Company Name Command Line
    System Idle Process 90.46 0 K 4 K 0
    System 0.23 504 K 147,960 K 4
    Interrupts 0.42 0 K 0 K n/a Hardware Interrupts and DPCs
    smss.exe 408 K 1,080 K 356 Windows Session Manager Microsoft Corporation \SystemRoot\System32\smss.exe
    csrss.exe 1,400 K 4,032 K 476 Client Server Runtime Process Microsoft Corporation %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16
    wininit.exe 1,036 K 4,600 K 544 Windows Start-Up Application Microsoft Corporation wininit.exe
    services.exe 2,864 K 7,004 K 596 Services and Controller app Microsoft Corporation C:\WINDOWS\system32\services.exe
    svchost.exe 0.01 6,636 K 18,804 K 704 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k DcomLaunch
    SkypeHost.exe Suspended 4,056 K 5,156 K 1996 Microsoft Skype Microsoft Corporation "C:\Program Files\WindowsApps\Microsoft.Messaging_2.15.20002.0_x86__8wekyb3d8bbwe\SkypeHost.exe" -ServerName:SkypeHost.ServerServer
    RuntimeBroker.exe 25,620 K 55,460 K 2840 Runtime Broker Microsoft Corporation C:\Windows\System32\RuntimeBroker.exe -Embedding
    MicrosoftEdgeCP.exe 4.82 155,324 K 188,740 K 5756 Microsoft Edge Content Process Microsoft Corporation "C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe" SCODEF:3940 CREDAT:140545 EDGEHOST /prefetch:6
    MicrosoftEdgeCP.exe 34,660 K 67,932 K 6836 Microsoft Edge Content Process Microsoft Corporation "C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe" SCODEF:3940 CREDAT:206088 EDGEHOST /prefetch:6
    ShellExperienceHost.exe Suspended 36,916 K 71,300 K 3080 Windows Shell Experience Host Microsoft Corporation "C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe" -ServerName:App.AppXtk181tbxbce2qsex02s8tw7hfxa9xb3t.mca
    dllhost.exe 2,340 K 9,904 K 3724 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{F9717507-6651-4EDB-BFF7-AE615179BCCF}
    dllhost.exe 6,920 K 14,988 K 3876 COM Surrogate Microsoft Corporation C:\WINDOWS\SYSTEM32\DLLHOST.EXE /PROCESSID:{3EB3C877-1F16-487C-9050-104DBCD66683}
    WmiPrvSE.exe 0.56 7,724 K 15,436 K 4464 WMI Provider Host Microsoft Corporation C:\WINDOWS\system32\wbem\wmiprvse.exe
    unsecapp.exe 1,272 K 6,756 K 4696 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation C:\WINDOWS\system32\wbem\unsecapp.exe -Embedding
    ApplicationFrameHost.exe 15,724 K 27,368 K 440 Application Frame Host Microsoft Corporation C:\WINDOWS\system32\ApplicationFrameHost.exe -Embedding
    SystemSettings.exe Suspended 12,144 K 36,900 K 5740 Settings Microsoft Corporation "C:\WINDOWS\ImmersiveControlPanel\SystemSettings.exe" -ServerName:microsoft.windows.immersivecontrolpanel
    Microsoft.Photos.exe Suspended 43,056 K 52,560 K 2716 Microsoft Photos "C:\Program Files\WindowsApps\Microsoft.Windows.Photos_16.325.12390.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe" -ServerName:App.AppXzst44mncqdg84v7sv6p7yznqwssy6f7f.mca
    SearchUI.exe Suspended 43,840 K 52,048 K 3616 Search and Cortana application Microsoft Corporation "C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe" -ServerName:CortanaUI.AppXa50dqqa5gqv4a428c9y1jjw7m3btvepj.mca
    MicrosoftEdge.exe 0.01 33,204 K 89,124 K 3940 Microsoft Edge Microsoft Corporation "C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe" -ServerName:MicrosoftEdge.AppXdnhjhccw3zf0j06tkg3jtqr00qdm0khc.mca
    browser_broker.exe 0.32 11,276 K 27,752 K 5344 Browser_Broker Microsoft Corporation C:\WINDOWS\system32\browser_broker.exe -Embedding
    DataExchangeHost.exe 5,248 K 23,080 K 3104 Data Exchange Host Microsoft Corporation C:\Windows\System32\DataExchangeHost.exe -Embedding
    WmiPrvSE.exe 2,204 K 7,732 K 6036 WMI Provider Host Microsoft Corporation C:\WINDOWS\system32\wbem\wmiprvse.exe
    WmiPrvSE.exe 1,860 K 7,348 K 5448 WMI Provider Host Microsoft Corporation C:\WINDOWS\system32\wbem\wmiprvse.exe
    svchost.exe 0.02 5,584 K 11,696 K 756 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k RPCSS
    svchost.exe 0.10 27,888 K 51,348 K 880 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k netsvcs
    sihost.exe 5,480 K 26,380 K 1456 Shell Infrastructure Host Microsoft Corporation sihost.exe
    taskhostw.exe 2,656 K 11,136 K 2924 Host Process for Windows Tasks Microsoft Corporation taskhostw.exe {222A245B-E637-4AE9-A93F-A59CA119A75E}
    svchost.exe < 0.01 68,060 K 74,480 K 920 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalSystemNetworkRestricted
    dasHost.exe 928 K 4,568 K 2068 Device Association Framework Provider Host Microsoft Corporation dashost.exe {ba9c25ab-c562-4e4b-ad47e12a0b8e28ce}
    svchost.exe 15,292 K 22,916 K 980 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k LocalServiceNetworkRestricted
    audiodg.exe 5,692 K 9,720 K 2916 Windows Audio Device Graph Isolation Microsoft Corporation C:\WINDOWS\system32\AUDIODG.EXE 0xf50
    svchost.exe < 0.01 2,676 K 9,096 K 68 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalServiceAndNoImpersonation
    svchost.exe 19,472 K 33,188 K 384 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalServiceNoNetwork
    svchost.exe 7,476 K 17,548 K 392 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k LocalService
    svchost.exe 0.01 24,700 K 26,840 K 1132 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkService
    AvastSvc.exe 0.46 315,552 K 39,564 K 1244 avast! Service AVAST Software "C:\Program Files\AVAST Software\Avast\AvastSvc.exe "
    spoolsv.exe < 0.01 6,140 K 14,464 K 1548 Spooler SubSystem App Microsoft Corporation C:\WINDOWS\System32\spoolsv.exe
    afwServ.exe 6,044 K 8,920 K 1816 avast! firewall service AVAST Software "C:\Program Files\AVAST Software\Avast\afwServ.exe "
    BandwidthGuardSrvc64.sys 1,280 K 4,924 K 1936 Cucusoft Net Guard Service 2012-04-21 Cucusoft, Inc. "C:\Program Files\Cucusoft\NetGuard\BandwidthGuardSrvc64.sys "
    SysMsgProxySrvc.sys 2,252 K 5,336 K 1944 Cucusoft SysMsg Proxy and Data Log Service Cucusoft, Inc. "C:\Program Files\Cucusoft\NetGuard\SysMsgProxySrvc.sys "
    armsvc.exe 1,260 K 5,520 K 1952 Adobe Acrobat Update Service Adobe Systems Incorporated "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe "
    svchost.exe 7,092 K 24,104 K 1968 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\System32\svchost.exe -k utcsvc
    svchost.exe 3,796 K 7,820 K 1980 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k apphost
    BandwidthGuardSrvc.sys 1,412 K 5,308 K 2004 Cucusoft Net Guard Service 2012-04-21 Cucusoft, Inc. "C:\Program Files\Cucusoft\NetGuard\BandwidthGuardSrvc.sys "
    svchost.exe 3,964 K 8,436 K 1128 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k iissvcs
    mqsvc.exe 3,760 K 11,428 K 1196 Message Queuing Service Microsoft Corporation C:\WINDOWS\system32\mqsvc.exe
    svchost.exe 4,836 K 16,952 K 2076 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k appmodel
    svchost.exe 0.01 6,128 K 8,424 K 2104 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k imgsvc
    SwiCardDetect64.exe 1,504 K 6,812 K 2132 Sierra Wireless Inc Card Detect Service Sierra Wireless, Inc. "C:\Program Files (x86)\Sierra Wireless Inc\Common\SwiCardDetect64.exe "
    AutoUpdateSrvc.exe 13,820 K 14,952 K 2328 Cucusoft Auto Update Service Cucusoft, Inc. "C:\Program Files\Cucusoft\AutoUpdate\AutoUpdateSrvc.exe "
    svchost.exe 1,444 K 5,800 K 2432 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k NetworkServiceNetworkRestricted
    SearchIndexer.exe 44,472 K 39,016 K 3640 Microsoft Windows Search Indexer Microsoft Corporation C:\WINDOWS\system32\SearchIndexer.exe /Embedding
    svchost.exe 4,036 K 15,424 K 3528 Host Process for Windows Services Microsoft Corporation C:\WINDOWS\system32\svchost.exe -k UnistackSvcGroup
    lsass.exe 0.01 6,564 K 14,664 K 604 Local Security Authority Process Microsoft Corporation C:\WINDOWS\system32\lsass.exe
    csrss.exe 0.12 2,048 K 6,144 K 552 Client Server Runtime Process Microsoft Corporation %SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,20480,768 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=sxssrv,4 ProfileControl=Off MaxRequestThreads=16
    winlogon.exe 2,100 K 9,532 K 668 Windows Logon Application Microsoft Corporation winlogon.exe
    dwm.exe 0.70 54,592 K 40,816 K 840 Desktop Window Manager Microsoft Corporation "dwm.exe "
    fontdrvhost.exe 840 K 2,748 K 4876 Usermode Font Driver Host Microsoft Corporation "fontdrvhost.exe "
    explorer.exe 0.09 70,192 K 120,120 K 1796 Windows Explorer Microsoft Corporation C:\WINDOWS\Explorer.EXE
    chrome.exe 0.02 48,840 K 91,960 K 3856 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe"
    chrome.exe 1,752 K 6,332 K 5496 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=crashpad-handler /prefetch:7 --no-rate-limit "--database=C:\Users\kiungaman\AppData\Local\Google\Chrome\User Data\Crashpad" --url=https://clients2.google.com/cr/report --annotation=channel=m --annotation=plat=Win32 --annotation=prod=Chrome --annotation=ver=50.0.2661.102 --handshake-handle=0x1c0
    chrome.exe 1,612 K 7,984 K 6340 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=watcher --main-thread-id=6168 --on-initialized-event-handle=776 --parent-handle=752 /prefetch:6
    chrome.exe 32,980 K 42,300 K 6472 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=gpu-process --channel= "3856.0.1944239439\2139486386" --disable-d3d11 --supports-dual-gpus=false --gpu-driver-bug-workarounds=4,10,12,15,24,53 --disable-accelerated-video-decode --gpu-vendor-id=0x8086 --gpu-device-id=0x2a42 --gpu-driver-vendor= "Intel Corporation" --gpu-driver-version=8.15.10.2702 --ignored=" --type=renderer " /prefetch:2
    chrome.exe 0.01 70,152 K 66,944 K 1964 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --enable-features=AutomaticTabDiscarding<AutomaticTabDiscarding,IncidentReportingModuleLoadAnalysis<SafeBrowsingIncidentReportingServiceFeatures,IncidentReportingSuspiciousModuleReporting<SafeBrowsingIncidentReportingServiceFeatures,UpdateRendererPriorityOnStartup<UpdateRendererPriorityOnStartup,WebFontsIntervention<WebFontsIntervention --lang=en-US --force-fieldtrials=AppBannerTriggering/Aggressive/AutofillProfileOrderByFrecency/Enabled/*AutomaticTabDiscarding/Enabled_Once_10-gen2/BrotliEncoding/Default/CaptivePortalInterstitial/Enabled/ChildAccountDetection/Disabled/*ClientSideDetectionModel/Model0/*CrossDevicePromo/14DaySingleProfile/*DataReductionProxyConfigService/Enabled/*DirectWriteFontProxy/UseDirectWriteFontProxy/*ExtensionActionRedesign/Enabled/ExtensionDeveloperModeWarning/Enabled/*ExtensionInstallVerification/Enforce/*GFE/Default/InstanceID/Enabled/MaterialDesignDownloads/Enabled/*NetworkQualityEstimator/Enabled/*OmniboxBundledExperimentV1/Unused_2/PasswordBranding/Disabled/*PasswordGeneration/Disabled/*PasswordManagerSettingsMigration/Disable/*PreRead/Default/*QUIC/EnabledNoId/ReportCertificateErrors/ShowAndPossiblySend/*ResourcePriorities/Control50pct/SHA1IdentityUIWarning/Enabled/SHA1ToolbarUIJanuary2016/Warning/SHA1ToolbarUIJanuary2017/Error/*SRTPromptFieldTrial/Off/SSLCommonNameMismatchHandling/Enabled/*SafeBrowsingIncidentReportingService/Default/*SafeBrowsingIncidentReportingServiceFeatures/WithSuspiciousModuleReporting/SafeBrowsingUnverifiedDownloads/DisableByParameterMostSbTypes2/SafeBrowsingUpdateFrequency/Default/*TriggeredResetFieldTrial/On/*UMA-Dynamic-Uniformity-Trial/Group6/*UMA-Population-Restrict/normal/*UMA-Uniformity-Trial-1-Percent/group_83/*UMA-Uniformity-Trial-10-Percent/default/*UMA-Uniformity-Trial-100-Percent/group_01/*UMA-Uniformity-Trial-20-Percent/default/*UMA-Uniformity-Trial-5-Percent/group_09/*UMA-Uniformity-Trial-50-Percent/group_01/*UseDelayAgnosticAEC/DefaultEnabled/*WebFontsIntervention/Enabled/WebRTC-LocalIPPermissionCheck/Enabled/ --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --enable-pinch --device-scale-factor=1 --num-raster-threads=1 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --disable-accelerated-video-decode --channel= "3856.2.1292806651\1032099385" /prefetch:1
    chrome.exe 69,816 K 64,156 K 6364 Google Chrome Google Inc. "C:\Program Files (x86)\Google\Chrome\Application\chrome.exe" --type=renderer --enable-features=AutomaticTabDiscarding<AutomaticTabDiscarding,IncidentReportingModuleLoadAnalysis<SafeBrowsingIncidentReportingServiceFeatures,IncidentReportingSuspiciousModuleReporting<SafeBrowsingIncidentReportingServiceFeatures,UpdateRendererPriorityOnStartup<UpdateRendererPriorityOnStartup,WebFontsIntervention<WebFontsIntervention --lang=en-US --force-fieldtrials=AppBannerTriggering/Aggressive/AutofillProfileOrderByFrecency/Enabled/*AutomaticTabDiscarding/Enabled_Once_10-gen2/BrotliEncoding/Default/CaptivePortalInterstitial/Enabled/ChildAccountDetection/Disabled/*ClientSideDetectionModel/Model0/*CrossDevicePromo/14DaySingleProfile/*DataReductionProxyConfigService/Enabled/*DirectWriteFontProxy/UseDirectWriteFontProxy/*ExtensionActionRedesign/Enabled/ExtensionDeveloperModeWarning/Enabled/*ExtensionInstallVerification/Enforce/*GFE/Default/InstanceID/Enabled/MaterialDesignDownloads/Enabled/*NetworkQualityEstimator/Enabled/*OmniboxBundledExperimentV1/Unused_2/PasswordBranding/Disabled/*PasswordGeneration/Disabled/*PasswordManagerSettingsMigration/Disable/*PreRead/Default/*QUIC/EnabledNoId/ReportCertificateErrors/ShowAndPossiblySend/*ResourcePriorities/Control50pct/SHA1IdentityUIWarning/Enabled/SHA1ToolbarUIJanuary2016/Warning/SHA1ToolbarUIJanuary2017/Error/*SRTPromptFieldTrial/Off/SSLCommonNameMismatchHandling/Enabled/*SafeBrowsingIncidentReportingService/Default/*SafeBrowsingIncidentReportingServiceFeatures/WithSuspiciousModuleReporting/SafeBrowsingUnverifiedDownloads/DisableByParameterMostSbTypes2/*SafeBrowsingUpdateFrequency/Default/*TriggeredResetFieldTrial/On/*UMA-Dynamic-Uniformity-Trial/Group6/*UMA-Population-Restrict/normal/*UMA-Uniformity-Trial-1-Percent/group_83/*UMA-Uniformity-Trial-10-Percent/default/*UMA-Uniformity-Trial-100-Percent/group_01/*UMA-Uniformity-Trial-20-Percent/default/*UMA-Uniformity-Trial-5-Percent/group_09/*UMA-Uniformity-Trial-50-Percent/group_01/*UseDelayAgnosticAEC/DefaultEnabled/*WebFontsIntervention/Enabled/WebRTC-LocalIPPermissionCheck/Enabled/ --enable-offline-auto-reload --enable-offline-auto-reload-visible-only --enable-pinch --device-scale-factor=1 --num-raster-threads=1 --content-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --video-image-texture-target=3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553,3553 --disable-accelerated-video-decode --channel= "3856.5.934860577\452717684" /prefetch:1
    procexp.exe 2,668 K 9,812 K 5624 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\kiungaman\Desktop\virus software\ProcessExplorer\procexp.exe"
    procexp64.exe 1.55 22,252 K 56,196 K 792 Sysinternals Process Explorer Sysinternals - www.sysinternals.com "C:\Users\kiungaman\Desktop\virus software\ProcessExplorer\procexp.exe"
    GoogleCrashHandler.exe 1,604 K 308 K 1884 Google Crash Handler Google Inc. "C:\Program Files (x86)\Google\Update\1.3.30.3\GoogleCrashHandler.exe "
    GoogleCrashHandler64.exe 1,432 K 268 K 2952 Google Crash Handler Google Inc. "C:\Program Files (x86)\Google\Update\1.3.30.3\GoogleCrashHandler64.exe "
    AvastUI.exe 0.06 22,256 K 35,260 K 4716 avast! Antivirus AVAST Software "C:\Program Files\AVAST Software\Avast\AvastUI.exe" /nogui
    Dropbox.exe 90,048 K 64,796 K 4836 Dropbox Dropbox, Inc. "C:\Program Files (x86)\Dropbox\Client\Dropbox.exe" /systemstartup
    CCleaner64.exe 0.01 13,956 K 1,660 K 4404 CCleaner Piriform Ltd "C:\Program Files\CCleaner\CCleaner.exe" /MONITOR /uac
    DropboxUpdate.exe 1,988 K 3,572 K 4708 Dropbox Update Dropbox, Inc. "C:\Program Files (x86)\Dropbox\Update\DropboxUpdate.exe" /c
     
  6. 2016/05/22
    broni

    broni Moderator Malware Analyst

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    System Idle Process (CPU NOT used) is at 90.46%...perfectly normal so I'm not sure where you see 100% usage.
     
  7. 2016/05/23
    GRAHAM WESTON

    GRAHAM WESTON Well-Known Member Thread Starter

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    On many occasions in the past CPU usage had been hitting the 100 % mark in task manager, but it seems to be much better since my last post in April.
     
  8. 2016/05/23
    broni

    broni Moderator Malware Analyst

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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
  9. 2016/05/24
    GRAHAM WESTON

    GRAHAM WESTON Well-Known Member Thread Starter

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    Many thanks Broni. Again , thanks for all your help here, sorry for the misunderstanding.
    Cheers
    Graham
     
  10. 2016/05/24
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]
     

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