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Resolved Updates equal error

Discussion in 'Windows XP' started by Bdog, 2010/08/25.

  1. 2010/09/03
    PeteC

    PeteC SuperGeek Staff

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    Keep us posted.
     
  2. 2010/09/10
    Bdog

    Bdog Inactive Thread Starter

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    Hello...
    still currently working with the MS support professionals, to resolve the above mentioned issue. I will keep you posted.
    Cheers, Barry.
     

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  4. 2010/09/10
    PeteC

    PeteC SuperGeek Staff

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    OK - hope they work out a solution :)
     
  5. 2010/09/30
    Bdog

    Bdog Inactive Thread Starter

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    Hello,...
    I was told the error can be caused by third party confliction...(not sure what the third party is though).
    We had proved that the update installed successfully (from the update logs) and so the recommended solution was to;
    ================
    1. Please first go to the following link:

    http://update.microsoft.com/windowsupdate/v6/default.aspx?ln=en-us

    2. After the scanning process, please check if we receive a page with two buttons: Express and Custom

    If yes, please click Custom.

    3. Then please clear the check boxes in front of the update KB2229593. Meanwhile, please check the check box in front of "Don't notify me about these updates again."

    4. Quit the Windows Update window.

    After performing the steps above, please check whether the update is still offered.


    The update was not offered.

    Problem solved.

    Thanks to all who helped,
    Cheers, Barry.
     
  6. 2010/10/01
    Evan Omo

    Evan Omo Computer Support Technician Staff

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    Thanks for the update. :)
     

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