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Solved Unresponsive Computer

Discussion in 'Malware and Virus Removal Archive' started by twofanman, 2012/10/22.

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  1. 2012/10/31
    broni

    broni Moderator Malware Analyst

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    I'm not sure what you installed because FSS doesn't install any toolbars.

    I still need to see FSS and Eset logs.
     
    broni,
    #21
  2. 2012/11/01
    twofanman Lifetime Subscription

    twofanman Inactive Thread Starter

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    broni, you are thorough..........

    more results tomorrow
     
    twofanman,
    #22


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  4. 2012/11/01
    broni

    broni Moderator Malware Analyst

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    Ok...
     
    broni,
    #23
  5. 2012/11/01
    twofanman Lifetime Subscription

    twofanman Inactive Thread Starter

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    Here is the FSS log..............
    **********************************
    Farbar Service Scanner Version: 27-10-2012
    Ran by Cobra (administrator) on 01-11-2012 at 11:50:59
    Running from "C:\Documents and Settings\Cobra\Desktop "
    Microsoft Windows XP Professional Service Pack 3 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo IP is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============

    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    File Check:
    ========
    C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
    C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
    C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
    C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
    C:\WINDOWS\system32\netman.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\srsvc.dll => MD5 is legit
    C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
    C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
    C:\WINDOWS\system32\qmgr.dll => MD5 is legit
    C:\WINDOWS\system32\es.dll => MD5 is legit
    C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
    C:\WINDOWS\system32\svchost.exe => MD5 is legit
    C:\WINDOWS\system32\rpcss.dll => MD5 is legit
    C:\WINDOWS\system32\services.exe => MD5 is legit

    Extra List:
    =======
    Gpc(3) IPSec(5) NetBT(6) PSched(7) Tcpip(4)
    0x0700000005000000010000000200000003000000040000000600000007000000
    IpSec Tag value is correct.

    **** End of log ****
     
    twofanman,
    #24
  6. 2012/11/01
    broni

    broni Moderator Malware Analyst

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    Eset?
     
    broni,
    #25
  7. 2012/11/01
    twofanman Lifetime Subscription

    twofanman Inactive Thread Starter

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    just finished it..................
    *********************
    C:\RECYCLER\S-1-5-21-1078081533-287218729-725345543-1003\Dc1.exe a variant of Win32/InstallIQ application cleaned by deleting - quarantined
    C:\System Volume Information\_restore{3A305349-7FE4-4BF1-A9FB-A39ECD30B4AF}\RP588\A0030561.exe a variant of Win32/InstallIQ application cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0001.dta a variant of Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0002.dta a variant of Win64/Olmarik.AM trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0003.dta a variant of Win32/Rootkit.Kryptik.OX trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0004.dta Win64/Olmarik.AN trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0008.dta Win32/Olmarik.AFK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0009.dta Win64/Olmarik.AK trojan cleaned by deleting - quarantined
    C:\TDSSKiller_Quarantine\22.10.2012_16.27.25\mbr0000\tdlfs0000\tsk0012.dta a variant of Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
     
    twofanman,
    #26
  8. 2012/11/01
    broni

    broni Moderator Malware Analyst

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    I don't see any AV program running.
    Install ONE of these:
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html
    - free Microsoft Security Essentials: http://windows.microsoft.com/en-GB/windows/products/security-essentials
    - free Comodo Antivirus: http://www.comodo.com/home/internet-security/antivirus.php

    ==========================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    ==========================

    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ================================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2012/11/01
    twofanman Lifetime Subscription

    twofanman Inactive Thread Starter

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    Computer is running much noticably better broni. OTL restore point log..............
    ****************************************************
    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Cobra
    ->Temp folder emptied: 1731631 bytes
    ->Temporary Internet Files folder emptied: 39353455 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 602 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes
    ->Flash cache emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 286720 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 40.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Cobra
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Flash cache emptied: 0 bytes

    User: NetworkService
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: Administrator

    User: All Users

    User: Cobra

    User: Default User

    User: LocalService

    User: NetworkService

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 11012012_131449

    Files\Folders moved on Reboot...

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    twofanman,
    #28
  10. 2012/11/01
    broni

    broni Moderator Malware Analyst

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    Yes!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #29
  11. 2012/11/02
    twofanman Lifetime Subscription

    twofanman Inactive Thread Starter

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    broni,

    Thanks for the help. And thanks for the tips in that recent post too. The computer is running great. As I said before, you are thorough. I made a donation to you guys for your efforts. Thanks again.
     
    twofanman,
    #30
  12. 2012/11/02
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]

    ...and thank you :)
     
    broni,
    #31
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