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Inactive Trojan Virus

Discussion in 'Malware and Virus Removal Archive' started by kevin1, 2011/02/18.

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  1. 2011/02/18
    kevin1

    kevin1 Inactive Thread Starter

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    [Inactive] Trojan Virus

    Hello,
    Please help me. My daughter's computer is infected. The Internet Security Essentials shows 22 threats found. What should I do?
     
  2. 2011/02/18
    broni

    broni Moderator Malware Analyst

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    Welcome aboard :)

    Please, complete all steps listed here: this post

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
     

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