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Solved Trojan Horse Generic

Discussion in 'Malware and Virus Removal' started by kiasuteo, 2016/07/04.

  1. 2016/07/06
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Last scans....

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services

    Press "Scan ".
    It will create a log (FSS.txt) in the same directory the tool is run.
    Please copy and paste the log to your reply.


    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
  2. 2016/07/06
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

    Joined:
    2002/01/09
    Messages:
    149
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    0
    Results of screen317's Security Check version 1.014 --- 12/23/15
    x64 (UAC is disabled!)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    AVG Internet Security
    Advanced SystemCare Ultimate
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    AVG Web TuneUp
    Adobe Flash Player 22.0.0.192
    Mozilla Firefox (47.0)
    ````````Process Check: objlist.exe by Laurent````````
    IObit IObit Malware Fighter IMFsrv.exe
    IObit IObit Malware Fighter IMF.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     

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  4. 2016/07/06
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

    Joined:
    2002/01/09
    Messages:
    149
    Likes Received:
    0
    Farbar Service Scanner Version: 27-01-2016
    Ran by Owner (administrator) on 07-07-2016 at 10:47:59
    Running from "D:\TORRENTS N OTHERS "
    Microsoft Windows 10 Pro (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============
     
  5. 2016/07/06
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    FSS log is incomplete.
     
  6. 2016/07/06
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

    Joined:
    2002/01/09
    Messages:
    149
    Likes Received:
    0
    2016-07-07 02:51:52.233 Sophos Virus Removal Tool version 2.5.5
    2016-07-07 02:51:52.233 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2016-07-07 02:51:52.233 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2016-07-07 02:51:52.233 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
    2016-07-07 02:51:52.234 Checking for updates...
    2016-07-07 02:51:52.243 Update progress: proxy server not available
    2016-07-07 02:51:56.660 Downloading updates...
    2016-07-07 02:51:56.661 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement SAVIW32 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE527 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE528 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE529 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE530 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE531 LATEST
    2016-07-07 02:51:56.661 Update progress: [I49502] Found supplement IDE532 LATEST
    2016-07-07 02:51:56.661 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2016-07-07 02:51:56.661 Update progress: [I19463] Syncing product SAVIW32 70
    2016-07-07 02:51:58.688 Update progress: [I19463] Syncing product IDE527 142
    2016-07-07 02:51:59.219 Option all = no
    2016-07-07 02:51:59.219 Option recurse = yes
    2016-07-07 02:51:59.219 Option archive = no
    2016-07-07 02:51:59.219 Option service = yes
    2016-07-07 02:51:59.219 Option confirm = yes
    2016-07-07 02:51:59.219 Option sxl = yes
    2016-07-07 02:51:59.220 Option max-data-age = 35
    2016-07-07 02:51:59.220 Option EnableSafeClean = yes
    2016-07-07 02:51:59.481 Installing updates...
    2016-07-07 02:52:00.581 Option vdl-logging = yes
    2016-07-07 02:52:01.182 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2016-07-07 02:52:01.182 Machine ID: 5111f09fcd864499a756cead484145d2
    2016-07-07 02:52:01.182 Component SVRTcli.exe version 2.5.5
    2016-07-07 02:52:01.182 Component control.dll version 2.5.5
    2016-07-07 02:52:01.182 Component SVRTservice.exe version 2.5.5
    2016-07-07 02:52:01.183 Component engine\osdp.dll version 1.44.1.2250
    2016-07-07 02:52:01.183 Component engine\veex.dll version 3.65.0.2250
    2016-07-07 02:52:01.183 Component engine\savi.dll version 9.0.1.2250
    2016-07-07 02:52:01.183 Component rkdisk.dll version 1.5.30.0
    2016-07-07 02:52:01.183 Version info: Product version 2.5.5
    2016-07-07 02:52:01.183 Version info: Detection engine 3.65.0
    2016-07-07 02:52:01.183 Version info: Detection data 5.26
    2016-07-07 02:52:01.183 Version info: Build date 4/5/2016
    2016-07-07 02:52:01.183 Version info: Data files added 587
    2016-07-07 02:52:01.183 Version info: Last successful update (not yet updated)
    2016-07-07 02:52:01.184 Error level 1
    2016-07-07 02:52:01.239 Update progress: [I19463] Syncing product IDE528 127
    2016-07-07 02:52:01.239 Update progress: [I19463] Syncing product IDE529 135
    2016-07-07 02:52:01.239 Update progress: [I19463] Syncing product IDE530 189
    2016-07-07 02:52:01.239 Update progress: [I19463] Syncing product IDE531 1
    2016-07-07 02:52:01.239 Update progress: [I19463] Syncing product IDE532 1
    2016-07-07 02:52:05.678 Update successful
    2016-07-07 02:52:12.232 Option all = no
    2016-07-07 02:52:12.232 Option recurse = yes
    2016-07-07 02:52:12.232 Option archive = no
    2016-07-07 02:52:12.232 Option service = yes
    2016-07-07 02:52:12.232 Option confirm = yes
    2016-07-07 02:52:12.232 Option sxl = yes
    2016-07-07 02:52:12.232 Option max-data-age = 35
    2016-07-07 02:52:12.232 Option EnableSafeClean = yes
    2016-07-07 02:52:12.545 Option vdl-logging = yes
    2016-07-07 02:52:12.545 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2016-07-07 02:52:12.545 Machine ID: 5111f09fcd864499a756cead484145d2
    2016-07-07 02:52:12.545 Component SVRTcli.exe version 2.5.5
    2016-07-07 02:52:12.545 Component control.dll version 2.5.5
    2016-07-07 02:52:12.545 Component SVRTservice.exe version 2.5.5
    2016-07-07 02:52:12.545 Component engine\osdp.dll version 1.44.1.2250
    2016-07-07 02:52:12.545 Component engine\veex.dll version 3.65.0.2250
    2016-07-07 02:52:12.545 Component engine\savi.dll version 9.0.1.2250
    2016-07-07 02:52:12.545 Component rkdisk.dll version 1.5.30.0
    2016-07-07 02:52:12.545 Version info: Product version 2.5.5
    2016-07-07 02:52:12.545 Version info: Detection engine 3.65.0
    2016-07-07 02:52:12.545 Version info: Detection data 5.26
    2016-07-07 02:52:12.545 Version info: Build date 4/5/2016
    2016-07-07 02:52:12.545 Version info: Data files added 587
    2016-07-07 02:52:12.545 Version info: Last successful update 7/7/2016 10:52:05 AM

    2016-07-07 03:00:59.816 SafeClean bin directory is empty.
    2016-07-07 03:00:59.816 Error level 0

    2016-07-07 03:00:59.816 Scan cancelled by user.
    2016-07-07 03:00:59.816

    ------------------------------------------------------------

    2016-07-07 03:03:45.756 Sophos Virus Removal Tool version 2.5.5
    2016-07-07 03:03:45.756 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2016-07-07 03:03:45.756 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2016-07-07 03:03:45.756 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
    2016-07-07 03:03:45.757 Checking for updates...
    2016-07-07 03:03:45.763 Update progress: proxy server not available
    2016-07-07 03:03:50.156 Update not required
    2016-07-07 03:03:52.969 Option all = no
    2016-07-07 03:03:52.969 Option recurse = yes
    2016-07-07 03:03:52.969 Option archive = no
    2016-07-07 03:03:52.969 Option service = yes
    2016-07-07 03:03:52.969 Option confirm = yes
    2016-07-07 03:03:52.969 Option sxl = yes
    2016-07-07 03:03:52.970 Option max-data-age = 35
    2016-07-07 03:03:52.970 Option EnableSafeClean = yes
    2016-07-07 03:03:53.330 Option vdl-logging = yes
    2016-07-07 03:03:53.332 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2016-07-07 03:03:53.332 Machine ID: 5111f09fcd864499a756cead484145d2
    2016-07-07 03:03:53.334 Component SVRTcli.exe version 2.5.5
    2016-07-07 03:03:53.334 Component control.dll version 2.5.5
    2016-07-07 03:03:53.334 Component SVRTservice.exe version 2.5.5
    2016-07-07 03:03:53.334 Component engine\osdp.dll version 1.44.1.2250
    2016-07-07 03:03:53.334 Component engine\veex.dll version 3.65.0.2250
    2016-07-07 03:03:53.334 Component engine\savi.dll version 9.0.1.2250
    2016-07-07 03:03:53.335 Component rkdisk.dll version 1.5.30.0
    2016-07-07 03:03:53.335 Version info: Product version 2.5.5
    2016-07-07 03:03:53.336 Version info: Detection engine 3.65.0
    2016-07-07 03:03:53.336 Version info: Detection data 5.26
    2016-07-07 03:03:53.336 Version info: Build date 4/5/2016
    2016-07-07 03:03:53.336 Version info: Data files added 587
    2016-07-07 03:03:53.336 Version info: Last successful update 7/7/2016 10:52:05 AM

    2016-07-07 03:11:55.793 Could not open C:\hiberfil.sys
    2016-07-07 03:12:14.491 Could not open C:\pagefile.sys
    2016-07-07 03:16:13.538 Could not open C:\swapfile.sys
    2016-07-07 03:16:13.632 Could not open C:\System Volume Information\{3084ec8d-41b8-11e6-be14-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.632 Could not open C:\System Volume Information\{3084ecab-41b8-11e6-be14-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.633 Could not open C:\System Volume Information\{3084ed42-41b8-11e6-be14-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.633 Could not open C:\System Volume Information\{3084eda7-41b8-11e6-be14-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.633 Could not open C:\System Volume Information\{3084edc1-41b8-11e6-be14-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.633 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.634 Could not open C:\System Volume Information\{3972c048-41b2-11e6-be13-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.634 Could not open C:\System Volume Information\{3972c066-41b2-11e6-be13-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.634 Could not open C:\System Volume Information\{3972c16a-41b2-11e6-be13-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.634 Could not open C:\System Volume Information\{3972c1bc-41b2-11e6-be13-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.635 Could not open C:\System Volume Information\{3c51f897-43de-11e6-be28-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.635 Could not open C:\System Volume Information\{78e33456-3a73-11e6-be00-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.635 Could not open C:\System Volume Information\{78e33590-3a73-11e6-be00-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.635 Could not open C:\System Volume Information\{7b532c05-41b9-11e6-be15-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.636 Could not open C:\System Volume Information\{7b532de5-41b9-11e6-be15-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.636 Could not open C:\System Volume Information\{8f2e6ca7-4180-11e6-be11-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.636 Could not open C:\System Volume Information\{8f2e6e40-4180-11e6-be11-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.636 Could not open C:\System Volume Information\{8f2e6ef3-4180-11e6-be11-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.637 Could not open C:\System Volume Information\{91eabd7a-380d-11e6-bdfb-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.637 Could not open C:\System Volume Information\{c7f54687-4267-11e6-be1c-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:16:13.637 Could not open C:\System Volume Information\{c9521032-3f29-11e6-be09-50e5493b0fe3}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-07-07 03:19:00.281 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
    2016-07-07 03:19:00.282 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
    2016-07-07 03:19:01.660 Could not open C:\Windows\System32\config\BBI
    2016-07-07 03:19:01.667 Could not open C:\Windows\System32\config\DRIVERS
    2016-07-07 03:19:01.673 Could not open C:\Windows\System32\config\RegBack\DEFAULT
    2016-07-07 03:19:01.674 Could not open C:\Windows\System32\config\RegBack\SAM
    2016-07-07 03:19:01.675 Could not open C:\Windows\System32\config\RegBack\SECURITY
    2016-07-07 03:19:01.676 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
    2016-07-07 03:19:01.677 Could not open C:\Windows\System32\config\RegBack\SYSTEM
    2016-07-07 03:34:43.776 >>> Virus 'Mal/Agent-ACR' found in file E:\[ ALL NEW SOFTWARES HERE ]\C0nv3rtXtoDVD.5.2.0.26\convertx.to.dvd.5.2.0.16-patch.exe
    2016-07-07 03:34:43.776 >>> Virus 'Mal/Agent-ACR' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
    2016-07-07 03:34:43.777 >>> Virus 'Mal/Agent-ACR' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
    2016-07-07 03:34:43.777 >>> Virus 'Mal/Agent-ACR' found in file HKU\S-1-5-21-1328552388-464898415-372894888-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
    2016-07-07 03:34:43.777 >>> Virus 'Mal/Agent-ACR' found in file HKU\S-1-5-21-1328552388-464898415-372894888-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
    2016-07-07 03:34:45.315 >>> Virus 'Mal/Agent-ACR' found in file E:\[ ALL NEW SOFTWARES HERE ]\C0nv3rtXtoDVD.5.2.0.26\Vso-Software.ConvertX.to.DVD.v5.2.0.16.patch-SND.zip\convertx.to.dvd.5.2.0.16-patch.exe
    2016-07-07 03:34:45.315 Disinfection not offered
    2016-07-07 03:43:51.788 Could not check F:\( LATEST DOWLOAD SOFTWARES )\CLEAN TROJAN HORSE\mbam-setup-2.2.1.1043.exe (virus scan failed)
    2016-07-07 03:47:15.607 >>> Virus 'Mal/Agent-ACR' found in file F:\[ ALL NEW SOFTWARES HERE ] - TRANSFERRED\C0nv3rtXtoDVD.5.2.0.26\convertx.to.dvd.5.2.0.16-patch.exe
    2016-07-07 03:47:15.607 >>> Virus 'Mal/Agent-ACR' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
    2016-07-07 03:47:15.607 >>> Virus 'Mal/Agent-ACR' found in file HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\EnableLUA
    2016-07-07 03:47:15.607 >>> Virus 'Mal/Agent-ACR' found in file HKU\S-1-5-21-1328552388-464898415-372894888-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
    2016-07-07 03:47:15.607 >>> Virus 'Mal/Agent-ACR' found in file HKU\S-1-5-21-1328552388-464898415-372894888-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Zones\3\1208
    2016-07-07 03:47:15.859 >>> Virus 'Mal/Agent-ACR' found in file F:\[ ALL NEW SOFTWARES HERE ] - TRANSFERRED\C0nv3rtXtoDVD.5.2.0.26\Vso-Software.ConvertX.to.DVD.v5.2.0.16.patch-SND.zip\convertx.to.dvd.5.2.0.16-patch.exe
    2016-07-07 03:47:15.859 Disinfection not offered
    2016-07-07 03:50:06.669 The following items will be cleaned up:
    2016-07-07 03:50:06.669 Mal/Agent-ACR
    2016-07-07 03:50:06.669 Mal/Agent-ACR
    2016-07-07 03:50:06.669 Mal/Agent-ACR
     
  7. 2016/07/06
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

    Joined:
    2002/01/09
    Messages:
    149
    Likes Received:
    0
    FSS was detected and stopped by AVG
     
  8. 2016/07/06
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Disable AVG momentarily.
     
  9. 2016/07/07
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

    Joined:
    2002/01/09
    Messages:
    149
    Likes Received:
    0
    Farbar Service Scanner Version: 27-01-2016
    Ran by Owner (administrator) on 07-07-2016 at 13:40:24
    Running from "D:\TORRENTS N OTHERS "
    Microsoft Windows 10 Pro (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => File is digitally signed
    C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\System32\drivers\afd.sys => File is digitally signed
    C:\Windows\System32\drivers\tdx.sys => File is digitally signed
    C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\System32\dnsrslvr.dll => File is digitally signed
    C:\Windows\System32\dnsapi.dll => File is digitally signed
    C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed
    C:\Windows\System32\mpssvc.dll => File is digitally signed
    C:\Windows\System32\bfe.dll => File is digitally signed
    C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\System32\SDRSVC.dll => File is digitally signed
    C:\Windows\System32\vssvc.exe => File is digitally signed
    C:\Windows\System32\wscsvc.dll => File is digitally signed
    C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\System32\wuaueng.dll => File is digitally signed
    C:\Windows\System32\qmgr.dll => File is digitally signed
    C:\Windows\System32\es.dll => File is digitally signed
    C:\Windows\System32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Windows\System32\ipnathlp.dll => File is digitally signed
    C:\Windows\System32\iphlpsvc.dll => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed


    **** End of log ****
     
  10. 2016/07/07
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

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    *cancel*
     
    Last edited: 2016/07/07
  11. 2016/07/07
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - Keep your Firefox healthy with a quick checkup
    other browsers: Qualys BrowserCheck (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): Safe Browsing Tool | WOT (Web of Trust). It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): Personal Software Inspector. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: How did I get infected? - Anti-Virus, Anti-Malware, and Privacy Software
    Simple and easy ways to keep your computer safe and secure on the Internet: Simple and easy ways to keep your computer safe and secure on the Internet
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

    12. Please, let me know, how your computer is doing.
     
  12. 2016/07/07
    kiasuteo

    kiasuteo Well-Known Member Thread Starter

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    Thanks for the step by step guide to clean my computer .
    will take your advise on the weekly check and clean up
    your help is greatly appreciated . thanks
     
  13. 2016/07/07
    broni

    broni Moderator Malware Analyst

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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    kiasuteo likes this.

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