Toshiba Satellite Pro Can't update Intel(r) ialmrnt5 display driver

I have recently tried to download the Sims 2 on my Toshiba satellite pro A10. It downloads fine and starts up then it goes to the loading screen and just when it gets to the end it comes up with a message saying "The ialmrnt5 display driver has stopped working normally...... then says to restart the computer to get settings back to normal" i have tried a million and one other sites trying to download a new driver but it keeps downloading the old one when i restart the computer. I don't have clue what to do because when i have tried to download a new driver on intel it says "A customized computer manufacturer driver is installed on your computer. The Intel Driver Update Utility is not able to update the driver. Installing a generic Intel driver instead of the customized computer manufacturer driver may cause technical issues. Contact your computer manufacturer for the latest driver for your computer." but i'd rather find a simpler solution! it says at the moment i have a 6.13.10.3514 driver and the product detected is Intel® 852GM/855GM. Please someone help it's driving me mental!

thanks in advance

 

how do you find what exact model it is?

 

Have you thought about the fact that your graphics card, which sounds like a built-in jobby, may be incompatible? I know that this usually causes the game itself to crash, but it could also kill the drivers, theoretically.

 

i don't have a clue all i can tell you is that this computer now is old i know (im not exactly pleased about it) but i can tell you that the sims 1 was installed on it. I can't find a persific model all it says on the bottom sticker in sattellite pro A10. Also can i get a new graphics card and if so how much do they cost for a half decent one??? please help!

 

Alicia, just because Sims 1, which is a much older game, ran on the PC, you can't expect Sims 2 to work. Unfortunately, as Pete described, unless the laptop was initially designed with a add-in graphics card, which this one doesn't appear to have been, then you can't replace them without replacing the entire motherboard, which for a laptop would be costly and a higher-spec 'board would be unlikely to fit in your laptop. And then you'd need more cooling, which also wouldn't fit. Hence why I've always used full PCs: if something goes wrong, it's never more than £100 to fix, whereas with laptops, it could be a £400 replacement.