Resolved [System unstable after cold boot - OK on warm boot]

Also I fell I should add that the only reasons I ever do cold boots is because the power went out, I removed a device like the second monitor or my wireless head set receiver to take to work. other than that I don't want to do a cold boot so I leave my PC on for days, weeks even.

Also If i did a cold boot after I removed a device it would crash or freeze or restart and when I hook the devices back up and powered on it would crash or free or restart.
and even if i removed the devices but did not power the PC on till I replaced the devices latter that day it would have the issue.

So why it is not doing it now is really set me off!

 

Okay, i seem to have found out how this happens. It has something to do with while the power is off and I remove the power cord from the wall out let or the back of the PC or I remove the DVI cable from the back of the PC.

As of know the system is unstable I am in safe mode with networking now.
If I run Launch Startup Repair (Recommended) or I allow the black and white text screen that tries to do a critical CHKDSK? it will fix the issue( not on the first try, usually takes a few attempts) but once windows repairs it its fine and will be fine till I mess with the rear cables.

So the system is unstable and I am performing the safe boot test,
unfortunately the system is unstable, even if I disable all services including the windows services, and all the startup services are disabled as well but the problem still persists.

The steps on line do not say what to do in this scenario.

If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.

I did this, but still the crashing with a blue screen every time so fare
code 0x0000221 not sure of how many zeros in the code.
and its bumping something in the same Blue Screen
and it shows it dumping files, there is a count down it shows
and below the code but above the dump message portion,
it reads windows/system32/ntdll.dll not sure but I know it says ntdll.dll

 

I am seeing a ASUS error message on startup:

---------------------------
AsusSetup
---------------------------
C:\Users\GRINGO~1\AppData\Local\Temp\132544Log.iniis lost
---------------------------
OK
---------------------------

I am also having trouble unistalling the ATI Catalyst Control Center 9.7 I get this error when Uninstalling:

[Window Title]
C:\Program Files\ATI\CIM\BIN64\InstallManagerApp.exe

[Content]
C:\Program Files\ATI\CIM\BIN64\InstallManagerApp.exe

The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.


[OK]


Despite the messages I went ahead and down loaded the Athoes LAN Driver, Chip set Driver, and Audio driver from the web link you provided. All installed with out issue
the Chip set driver did change but the Catalyst Control Center is still 9.7 and Couldn't be Uninstalled still.


So I when to ATI/AMD and searched for and update for the driver and to see if a Catalyst Control center was available for integrated/motherboard Graphics, there was so I installed it.
Once the new Catalyst Control Center was installed I was able to use Add/Remove to remove the program with out any error message but I still get the startup error message of:

---------------------------
AsusSetup
---------------------------
C:\Users\GRINGO~1\AppData\Local\Temp\132544Log.iniis lost
---------------------------
OK
---------------------------

With the Add-in Card driver gone and the its Catalyst Control center gone I reinstalled the updated chip set driver and Catalyst control for it, the issue had not present I have tried numerous time to provoke it but nothing system cold boots with out issue.

I had yet tried new cables or a different PSU.

So some how there was a conflict with the two video drivers/Control Centers?. I was pretty sure that the chip set drivers where not installed while the Add-in graphics drivers where present. I had never unistalled them be for I installed the add-in graphics because the AMD installer looks for then and uninstalls them be for installing a new set of drivers and Control Center.

I guess I will keeps testing to see if Issue returns while I await your conclusion and see if it is really gone.


Thanks for you help Grin.

 

I am trying to remove that Registry now

I did see some video errors and some error messages when testing stuff like no disk in drive buy one Via audio stop working check for solution, stuff like that only happened once. the video error was a thin red vertical line across the display both issues happened together but are gone now.

 

Befor I install the Add-in graphics card should I Unstall the chip set drivers/Catalyst Control Center, or just the control center but leave the video drivers?

 

Wait hold shortly after that last post of mine the PC started crashing:

051610-20529-01.dmp 5/16/2010 2:50:32 PM CRITICAL_OBJECT_TERMINATION 0x000000f4 00000000`00000003 fffffa80`07cd4b30 fffffa80`07cd4e10 fffff800`02fdf540 ntoskrnl.exe ntoskrnl.exe+70600 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) x64 C:\Windows\Minidump\051610-20529-01.dmp 3 15 7600
--------------------------------------------------------------------------
ntoskrnl.exe ntoskrnl.exe+37c540 fffff800`02c63000 fffff800`0323f000 0x005dc000 0x4b88cfeb 2/27/2010 12:55:23 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe







051610-19796-01.dmp 5/16/2010 2:49:21 PM APC_INDEX_MISMATCH 0x00000001 000007fe`fef86daa 00000000`00000000 00000000`0000fffe fffff880`03a25ca0 ntoskrnl.exe ntoskrnl.exe+70600 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) x64 C:\Windows\Minidump\051610-19796-01.dmp 3 15 7600
--------------------------------------------------------------------------
ntoskrnl.exe ntoskrnl.exe+6fb69 fffff800`02c0e000 fffff800`031ea000 0x005dc000 0x4b88cfeb 2/27/2010 12:55:23 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe






051610-25084-01.dmp 5/16/2010 3:05:32 PM MEMORY_MANAGEMENT 0x0000001a 00000000`00061940 fffff680`00080000 00000000`00000000 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+70600 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7600.16539 (win7_gdr.100226-1909) x64 C:\Windows\Minidump\051610-25084-01.dmp 3 15 7600
--------------------------------------------------------------------------
ntoskrnl.exe ntoskrnl.exe+1fe99 fffff800`02c0b000 fffff800`031e7000 0x005dc000 0x4b88cfeb 2/27/2010 12:55:23 AM Microsoft® Windows® Operating System NT Kernel & System 6.1.7600.16539 (win7_gdr.100226-1909) Microsoft Corporation C:\Windows\system32\ntoskrnl.exe

 

Two more crashes:

==================================================
Dump File : 051610-45458-01.dmp
Crash Time : 5/16/2010 3:18:43 PM
Bug Check String : PAGE_FAULT_IN_NONPAGED_AREA
Bug Check Code : 0x00000050
Parameter 1 : fffff8a0`099c8870
Parameter 2 : 00000000`00000000
Parameter 3 : fffff800`02ce463a
Parameter 4 : 00000000`00000000
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+992c3
File Description :
Product Name :
Company :
File Version :
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\051610-45458-01.dmp
Processors Count : 3
Major Version : 15
Minor Version : 7600
==================================================




==================================================
Dump File : 051610-25084-01.dmp
Crash Time : 5/16/2010 3:05:32 PM
Bug Check String : MEMORY_MANAGEMENT
Bug Check Code : 0x0000001a
Parameter 1 : 00000000`00061940
Parameter 2 : fffff680`00080000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+70600
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16539 (win7_gdr.100226-1909)
Processor : x64
Computer Name :
Full Path : C:\Windows\Minidump\051610-25084-01.dmp
Processors Count : 3
Major Version : 15
Minor Version : 7600
==================================================

 

I have replaced the PSU with a know good one, problem still present.
I I swapped monitors and cables that seemed like it the answer but it 2 crashed,
I even swapped the cables on the monitors ( monitor 1 cable on monitor 2 and monitor 2 cables on Monitor 1) no change. so basically the 2 monitors did not fix the issue even when I tried new cable on them, even one monitor at a time.

since playing around with the monitors and the cables a new startup error occurs:

[Window Title]
Recycle Bin

[Content]
The Recycle Bin on C:\ is corrupted. Do you want to empty the Recycle Bin for this drive?

[Yes] [No]


And Internet Explorer isn't working I have to use Mozilla. IE short cuts do nothing.

 

I selected the memory based on it specs and price. No, I did not use the G-Skill memory selector to help my purchase. Yes, my memory modules are on the list, they are on the ASUS list of recommended ram as well, and I have confirmed my ram configuration is accepted by my motherboard.

The replacement was a new Hard Drive provided under warranty, I have used the link you gave to diag the drive, which passes both tests used buy the software.

My windows copy is a "general" OEM copy. I will go ahead with the steps you recommend.

Would my CPU be the suspect by the process of elimination? how do I test for errors with the CPU?

 

The nature of the problem has changed now? It boots into Windows, but becomes unstable there?

If you are switching monitors when the system is running, the ATI manager doesn't like that, it relies on setting the monitor at startup.

Do you think changing the version of the ATI (Catalyst) software has caused the change? Did you uninstall the old version before installing the new one?

I would uninstall everything, because it is a different graphics adapter. Yes, as Pete said, they can be a real pain in the A when they they are not working correctly. You are working with two similar versions, that can cause big problems. Me, I would go to the Startup Options menu (F8 at startup) and select VGA Mode, then run the uninstallers.

Mmmm, I was just thinking that the onboard graphics will share system memory with Windows. Those error messages we generally associate with memory problems.

I can't remember if you said you were able to clear the CMOS.

Personally, if I wanted to run quite a large amount of RAM and a good graphics adapter, I would choose a motherboard without onboard graphics.

Matt

 

The system is still crashing even with out the OS. While I was installing the OS the system crashed, and now there is no OS system. System crashes when loading windows from disk, I just get a blank black screen, and some times windows load from disk and I begin the install but it will crash. When it crashes it some time stays on the Blue Screen or it will just flash the Blue Screen and than restart.

I have cleared the bios as well.

I am thinking of contacting ASUS or G-Skill to see if it is the memory configuration, perhaps I need to lower its speed or adjust its timing. running all 4 slots with 2GB of ram may be the issue.

 

I was kind of expecting that you were testing with a lower quantity of RAM. Yes, take out two modules and try again (and swap them if it still happens).

Just an aside. I have an Abit mobo. I started with 2 X 512MB modules. I bought two modules of 1GB (same manufacturer) and added them in. After a while the system started playing up. I am now running the 2 X 1GB and it seems stable. Maybe one or both of the 512MB modules "went bad" (or got overheated or something).

I think I said it before, you need to get it stable. Swapping out those modules is something you need to try.

Matt

 

I also run G-Skill in one of my machines and I always increase the Voltage by 0.1V it seems to make a system more stable. It will increase the temps a little bit but with the heat spreaders and good case cooling I have had no problems with overheating.
hawk22

 

Unfortunately no change I can run with just 1 2GB stick or 2 2GB sticks and same thing. I have tried one stick at a time and same results I had try each pack separately first be for trying 1 stick at a time I have been testing with memtest all is well, i had done this be for as well and I had some bad ram.
I replaced it under warranty and the ram appears to fine.

G-Skills forums show that several other like me with my same board and memory have had this issue, it seems with a little instruction from there forums guys they can seem to configure the ram setting in the bios to get it stable, but I have to wait till I can post on their forums.