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Resolved Strange character in emails

Discussion in 'Firefox, Thunderbird & SeaMonkey' started by JSS3rd, 2014/12/19.

  1. 2014/12/19
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member Thread Starter

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    I'm using Thunderbird 31.3.0. In recent releases, I find a strange character (Â) at the end of each sentence (except the final sentence) in a paragraph, in both sent and received messages. It appears no matter what font I use, or what size.

    Has anyone else encountered this?
     
  2. 2014/12/20
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Does it happen to every email or just emails from one person that might be adding something?
     

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  4. 2014/12/20
    TonyT

    TonyT SuperGeek Staff

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    It is a character encoding problem. Sender is using a character set that is not standard.

    Try changing your options:

    Tools > Options > Display > Formatting > Advanced > CharacterEncodings > set both Outgoing and Incoming to Unicode (UTF-8) or Western (ISO 8859-1). One set will cause the issue to resolve.
     
  5. 2014/12/20
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member Thread Starter

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    Steve ...

    It seems to be associated with TB releases in the 31.x series. I had been using TB 24.7.0 because of a different problem with more recent releases, and the  character doesn't appear in any messages sent or received with that release.

    To answer your question, though, it's not limited to one person's messages.

    Tony ...

    Thanks for the input. Interestingly, outgoing was set to one, incoming to the other, but I don't remember which was which. Setting both to Western (ISO 8859-1) continued the problem, but setting both to Unicode (UTF-8) solved it.

    FWIW, none of my settings were changed when I upgraded TB from 24.7.0 to 31.3.0, so something must have been changed in the program itself.
     
  6. 2014/12/20
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    Hi Jim, I'm using TB 31.3 and all works OK.
    Outgoing Mail: Unicode (UTF8)
    Incoming Mail: Western (ISO-8859-1) Neil.
     
  7. 2014/12/20
    JSS3rd Lifetime Subscription

    JSS3rd Geek Member Thread Starter

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    Neil ...

    When I changed my settings to the same as yours the problem returned. I think I'm going to go back to TB 24.7, which presented no problems at all.
     
  8. 2014/12/22
    TonyT

    TonyT SuperGeek Staff

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    That's perfectly fine. Unicode UTF-8 (unicode) is is a type of encoding that everyone can use. Asian comps can't use Latin or Western, nor can many EU language computers. UTF-8 is most versatile and will display just fine for all mail clients.
     
  9. 2014/12/22
    retiredlearner

    retiredlearner SuperGeek WindowsBBS Team Member

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    TonyT, under Tools > Options > Display > Advanced > Incoming mail I have the choice:
    UTF-16
    UTF-16BE
    UTF-16LE
    UTF-7
    UTF-8
    Western (IBM-850)
    " (ISO-8859-1)
    " (ISO-8859-15)
    " (MacRoman)
    " (Windows-1252)
    But as I said earlier UTF-8 and Western (8859-1) are used and set automatically. Neil.
     
  10. 2014/12/23
    TonyT

    TonyT SuperGeek Staff

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    Mine TB is set to use Western for incoming & outgoing. That's how it's been since TB 3.x. I have migrated to later versions over time & now use the current version. The font settings have not changed fore me.

    The only time I got weird characters was when a friend had their AOL client mis-configured.
     

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