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Solved Slow Desktop PC performance (suspected virus infection)

Discussion in 'Malware and Virus Removal Archive' started by scgoh123, 2015/02/09.

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  1. 2015/02/12
    broni

    broni Moderator Malware Analyst

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    Download attached fixlist.txt file and save it to the Desktop.
    NOTE. It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

    Run FRST(FRST64) and press the Fix button just once and wait.
    The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
     

    Attached Files:

    broni,
    #21
  2. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-02-2015 02
    Ran by Amos at 2015-02-14 12:03:18 Run:1
    Running from C:\Users\user\Downloads
    Loaded Profiles: Amos (Available profiles: Amos & Administrator)
    Boot Mode: Normal
    ==============================================

    Content of fixlist:
    *****************
    SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
    CHR HomePage: Default -> hxxp://isearch.omiga-plus.com/?type=hp&ts=1422285347&from=obw&uid=WDCXWD10EZEX-22BN5A0_WD-WCC3F156124961249
    CHR StartupUrls: Default -> "hxxp://isearch.omiga-plus.com/?type=hp&ts=1422285347&from=obw&uid=WDCXWD10EZEX-22BN5A0_WD-WCC3F156124961249 "
    S2 mailUpdate; C:\ProgramData\MailUpdate\mailUpdate.exe -service [X]
    2014-01-09 17:14 - 2014-01-09 17:14 - 0000000 ____H () C:\ProgramData\DP45977C.lfl
    C:\Users\user\AppData\Local\Temp\dllnt_dump.dll
    C:\Users\user\AppData\Local\Temp\Quarantine.exe
    C:\Users\user\AppData\Local\Temp\sqlite3.dll
    C:\Users\user\AppData\Local\Temp\utt66FB.tmp.exe
    Task: {BBAC5618-6EDB-4667-AE90-E36C6483938A} - System32\Tasks\{E4B90523-2BFA-43F8-BA56-02535AA27824} => pcalua.exe -a C:\Users\user\AppData\Roaming\omiga-plus\UninstallManager.exe -c -ptid=obw <==== ATTENTION
    C:\Users\user\AppData\Roaming\omiga-plus
    AlternateDataStreams: C:\Users\user\SkyDrive:ms-properties
    AlternateDataStreams: C:\Users\user\Downloads\Re confir.eml:OECustomProperty

    *****************

    HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
    HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
    HKU\S-1-5-20\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value deleted successfully.
    Chrome HomePage deleted successfully.
    Chrome StartupUrls deleted successfully.
    mailUpdate => Service deleted successfully.
    C:\ProgramData\DP45977C.lfl => Moved successfully.
    C:\Users\user\AppData\Local\Temp\dllnt_dump.dll => Moved successfully.
    C:\Users\user\AppData\Local\Temp\Quarantine.exe => Moved successfully.
    C:\Users\user\AppData\Local\Temp\sqlite3.dll => Moved successfully.
    C:\Users\user\AppData\Local\Temp\utt66FB.tmp.exe => Moved successfully.
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{BBAC5618-6EDB-4667-AE90-E36C6483938A}" => Key deleted successfully.
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{BBAC5618-6EDB-4667-AE90-E36C6483938A}" => Key deleted successfully.
    C:\Windows\System32\Tasks\{E4B90523-2BFA-43F8-BA56-02535AA27824} => Moved successfully.
    "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{E4B90523-2BFA-43F8-BA56-02535AA27824}" => Key deleted successfully.
    "C:\Users\user\AppData\Roaming\omiga-plus" => File/Directory not found.
    "C:\Users\user\SkyDrive" => ":ms-properties" ADS not found.
    C:\Users\user\Downloads\Re confir.eml => ":OECustomProperty" ADS removed successfully.

    ==== End of Fixlog 12:03:18 ====
     
    scgoh123,
    #22


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  4. 2015/02/13
    broni

    broni Moderator Malware Analyst

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    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
    NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Download Sophos Free Virus Removal Tool and save it to your desktop.
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     
    broni,
    #23
  5. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    Security Check:
    Results of screen317's Security Check version 0.99.96
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    avast! Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    McAfee SiteAdvisor
    Java 64-bit 8 Update 31
    Adobe Reader XI
    Google Chrome (40.0.2214.111)
    Google Chrome (40.0.2214.94)
    ````````Process Check: objlist.exe by Laurent````````
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast avastui.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     
    scgoh123,
    #24
  6. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    FSS:
    Farbar Service Scanner Version: 17-01-2015
    Ran by Amos (administrator) on 14-02-2015 at 12:17:50
    Running from "C:\Users\user\Downloads "
    Microsoft Windows 8.1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend: " "%ProgramFiles%\Windows Defender\MsMpEng.exe" ".


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => File is digitally signed
    C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
    C:\Windows\System32\dhcpcore.dll => File is digitally signed
    C:\Windows\System32\drivers\afd.sys => File is digitally signed
    C:\Windows\System32\drivers\tdx.sys => File is digitally signed
    C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
    C:\Windows\System32\dnsrslvr.dll => File is digitally signed
    C:\Windows\System32\mpssvc.dll => File is digitally signed
    C:\Windows\System32\bfe.dll => File is digitally signed
    C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
    C:\Windows\System32\wscsvc.dll => File is digitally signed
    C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
    C:\Windows\System32\wuaueng.dll => File is digitally signed
    C:\Windows\System32\qmgr.dll => File is digitally signed
    C:\Windows\System32\es.dll => File is digitally signed
    C:\Windows\System32\cryptsvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
    C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
    C:\Windows\System32\ipnathlp.dll => File is digitally signed
    C:\Windows\System32\iphlpsvc.dll => File is digitally signed
    C:\Windows\System32\svchost.exe => File is digitally signed
    C:\Windows\System32\rpcss.dll => File is digitally signed


    **** End of log ****
     
    scgoh123,
    #25
  7. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    TFC and Sophos removal tool will be posted later, as I am downloading it right now.
    So is it a serious or minor infection?
     
    scgoh123,
    #26
  8. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: Administrator
    ->Temp folder emptied: 2326 bytes
    ->Temporary Internet Files folder emptied: 128 bytes

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public

    User: UpdatusUser
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: user
    ->Temp folder emptied: 6255665 bytes
    ->Temporary Internet Files folder emptied: 32253222 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 393477786 bytes
    ->Flash cache emptied: 610 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 394849117 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 4331141853 bytes
    Process complete!

    Total Files Cleaned = 4,919.00 mb
     
    scgoh123,
    #27
  9. 2015/02/13
    broni

    broni Moderator Malware Analyst

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    I didn't see anything serious.
    Some adware and garbage.
     
    broni,
    #28
  10. 2015/02/13
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    Sophos Virus Removal Tool didn't show anything infected.
     
    scgoh123,
    #29
  11. 2015/02/14
    broni

    broni Moderator Malware Analyst

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    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #30
  12. 2015/02/15
    scgoh123

    scgoh123 Well-Known Member Thread Starter

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    Now my computer works flawlessly!
    Thanks Broni :D
     
    scgoh123,
    #31
  13. 2015/02/15
    broni

    broni Moderator Malware Analyst

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    Yes!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #32
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