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Solved Slow computer, Adware, Spyware, popups

Discussion in 'Malware and Virus Removal Archive' started by JusticeNY, 2014/04/18.

  1. 2014/04/21
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    [​IMG]
     
  2. 2014/04/22
    JusticeNY

    JusticeNY Well-Known Member Thread Starter

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    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    Service SMUpd stopped successfully!
    Service SMUpd deleted successfully!
    File C:\Program Files\Common Files\Goobzo\GBUpdate\smu.exe /service not found.
    Service XAudio stopped successfully!
    Service XAudio deleted successfully!
    File system32\DRIVERS\xaudio.sys not found.
    Service SMUpdd stopped successfully!
    Service SMUpdd deleted successfully!
    File C:\Program Files\Common Files\Goobzo\GBUpdate\smw.sys not found.
    Service NwlnkFwd stopped successfully!
    Service NwlnkFwd deleted successfully!
    File system32\DRIVERS\nwlnkfwd.sys not found.
    Service NwlnkFlt stopped successfully!
    Service NwlnkFlt deleted successfully!
    File system32\DRIVERS\nwlnkflt.sys not found.
    Service mdmxsdk stopped successfully!
    Service mdmxsdk deleted successfully!
    File system32\DRIVERS\mdmxsdk.sys not found.
    Service IpInIp stopped successfully!
    Service IpInIp deleted successfully!
    File system32\DRIVERS\ipinip.sys not found.
    Service HSXHWBS2 stopped successfully!
    Service HSXHWBS2 deleted successfully!
    File system32\DRIVERS\HSXHWBS2.sys not found.
    Service HSF_DPV stopped successfully!
    Service HSF_DPV deleted successfully!
    File system32\DRIVERS\HSX_DPV.sys not found.
    Service catchme stopped successfully!
    Service catchme deleted successfully!
    File C:\Users\sixlove\AppData\Local\Temp\catchme.sys not found.
    Service blbdrive stopped successfully!
    Service blbdrive deleted successfully!
    File C:\Windows\system32\drivers\blbdrive.sys not found.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@tools.google.com/Google Update;version=3\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@tools.google.com/Google Update;version=9\ deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-3249766445-722992797-2274620919-1001\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{0123B506-0AD9-43AA-B0CF-916C122AD4C5} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0123B506-0AD9-43AA-B0CF-916C122AD4C5}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
    ADS C:\Users\sixlove\Desktop\Ghetto Story.mp4:TOC.WMV deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: House
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 173331373 bytes
    ->Java cache emptied: 137919 bytes
    ->FireFox cache emptied: 68041062 bytes
    ->Google Chrome cache emptied: 142242160 bytes
    ->Apple Safari cache emptied: 16384 bytes
    ->Flash cache emptied: 2228 bytes

    User: IUSR_NMPR
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: sixlove
    ->Temp folder emptied: 2376589 bytes
    ->Temporary Internet Files folder emptied: 423167 bytes
    ->Java cache emptied: 972585 bytes
    ->FireFox cache emptied: 91276053 bytes
    ->Google Chrome cache emptied: 357264502 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 2869154 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 800.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: House
    ->Java cache emptied: 0 bytes

    User: IUSR_NMPR

    User: Public

    User: sixlove
    ->Java cache emptied: 0 bytes

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: House
    ->Flash cache emptied: 0 bytes

    User: IUSR_NMPR

    User: Public

    User: sixlove
    ->Flash cache emptied: 0 bytes

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 04212014_231814

    Files\Folders moved on Reboot...
    File move failed. C:\Windows\temp\_avast_\AvastLock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     

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  4. 2014/04/22
    JusticeNY

    JusticeNY Well-Known Member Thread Starter

    Joined:
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    Results of screen317's Security Check version 0.99.82
    Windows Vista Service Pack 2 x86 (UAC is enabled)
    Internet Explorer 9
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Java 7 Update 45
    Java(TM) SE Runtime Environment 6
    Java version out of Date!
    Adobe Flash Player 12.0.0.77 Flash Player out of Date!
    Adobe Reader XI
    Mozilla Firefox (26.0)
    Google Chrome 26.0.1410.43
    Google Chrome 26.0.1410.64
    ````````Process Check: objlist.exe by Laurent````````
    Super Backup Online Backup BackupAgent.exe
    system32 AvastSvc.exe -?-
    AVAST Software Avast AvastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     
  5. 2014/04/22
    JusticeNY

    JusticeNY Well-Known Member Thread Starter

    Joined:
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    Farbar Service Scanner Version: 25-02-2014
    Ran by sixlove (administrator) on 21-04-2014 at 23:27:21
    Running from "C:\Users\sixlove\Desktop "
    Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    There is no connection to network.
    Attempt to access Google IP returned error. Google IP is unreachable
    Attempt to access Google.com returned error: Other errors
    Attempt to access Yahoo.com returned error: Other errors


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Security Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys => MD5 is legit
    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
    C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  6. 2014/04/22
    JusticeNY

    JusticeNY Well-Known Member Thread Starter

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    C:\Users\sixlove\AppData\Local\Super Backup Online Backup\Super Backup\SuperBackupApp.exe a variant of MSIL/Adware.StrongVault.A application cleaned by deleting - quarantined
     
  7. 2014/04/22
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    116
    [​IMG] Update Firefox to the current 28.0 version.

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ======================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
  8. 2014/04/22
    JusticeNY

    JusticeNY Well-Known Member Thread Starter

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    thnx alot broni, you're a life saver
     
  9. 2014/04/22
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    116
    Way to go!! [​IMG]
    Good luck and stay safe :)
     

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