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Discussion in 'Malware and Virus Removal Archive' started by jimmymac725, 2011/03/20.

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  1. 2011/03/20
    broni

    broni Moderator Malware Analyst

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    1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it to its own folder
    • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.

    ================================================================

    Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following

      Code:
      :OTL
O15 - HKU\.DEFAULT\..Trusted Ranges: Range1 ([http] in Local intranet)
O15 - HKU\S-1-5-18\..Trusted Ranges: Range1 ([http] in Local intranet)
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - Reg Error: Key error. File not found
[1 C:\Users\JIM\AppData\Local\*.tmp files -> C:\Users\JIM\AppData\Local\*.tmp -> ]
@Alternate Data Stream - 656 bytes -> C:\Users\JIM\AppData\Local\desktop.ini:13635e3aead5e6fea2d3041b0f413571
@Alternate Data Stream - 158 bytes -> C:\ProgramData\TEMP:FB1B13D8
@Alternate Data Stream - 155 bytes -> C:\ProgramData\TEMP:61B310EE
@Alternate Data Stream - 139 bytes -> C:\ProgramData\TEMP:661DFA1C


:Reg
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
 "DisableMonitoring" =-
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware]
 "DisableMonitoring" =-

:Commands
[purity]
[emptytemp]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    ================================================================

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

      NOTE SecurityCheck may produce some false warning(s), so leave the results reading to me.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • IMPORTANT! UN-check Remove found threats
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #21
  2. 2011/03/20
    jimmymac725

    jimmymac725 Inactive Thread Starter

    Joined:
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    All processes killed
    ========== OTL ==========
    Registry value HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http deleted successfully.
    Registry value HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Ranges\Range1\\http not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{AEB6717E-7E19-11d0-97EE-00C04FD91972} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{AEB6717E-7E19-11d0-97EE-00C04FD91972}\ not found.
    C:\Users\JIM\AppData\Local\GLF6F54.tmp deleted successfully.
    ADS C:\Users\JIM\AppData\Local\desktop.ini:13635e3aead5e6fea2d3041b0f413571 deleted successfully.
    ADS C:\ProgramData\TEMP:FB1B13D8 deleted successfully.
    ADS C:\ProgramData\TEMP:61B310EE deleted successfully.
    ADS C:\ProgramData\TEMP:661DFA1C deleted successfully.
    ========== REGISTRY ==========
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\\DisableMonitoring deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiSpyware\\DisableMonitoring deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: JIM
    ->Temp folder emptied: 7959229 bytes
    ->Temporary Internet Files folder emptied: 9800193 bytes
    ->Java cache emptied: 2027 bytes
    ->FireFox cache emptied: 62986880 bytes
    ->Flash cache emptied: 4653 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 1898 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 77.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: JIM
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.22.3 log created on 03202011_185656

    Files\Folders moved on Reboot...
    C:\Users\JIM\AppData\Local\Temp\ehmsas.txt moved successfully.

    Registry entries deleted on Reboot...
     
    jimmymac725,
    #22


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  4. 2011/03/20
    jimmymac725

    jimmymac725 Inactive Thread Starter

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    Results of screen317's Security Check version 0.99.7
    Windows Vista Service Pack 2 (UAC is enabled)
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Disabled!
    McAfee SecurityCenter
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Java(TM) 6 Update 24
    Java(TM) SE Runtime Environment 6
    Out of date Java installed!
    Adobe Flash Player 10.2.152.32
    Adobe Reader 8.2.6
    Japanese Fonts Support For Adobe Reader 8
    Out of date Adobe Reader installed!
    Mozilla Firefox (3.6.15)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    ``````````End of Log````````````
     
    jimmymac725,
    #23
  5. 2011/03/20
    broni

    broni Moderator Malware Analyst

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    Uninstall Java(TM) SE Runtime Environment 6 .

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.
     
    broni,
    #24
  6. 2011/03/20
    jimmymac725

    jimmymac725 Inactive Thread Starter

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    performed all above instructions and so far no more redirects,
    thanks Jim





    C:\Program Files\Bandoo\Plugins\IE\ieplugin.dll a variant of Win32/Adware.Bandoo.AA application cleaned by deleting - quarantined
    C:\Program Files\Bandoo\Plugins\MSN\msnplugin.dll a variant of Win32/Adware.Bandoo.AA application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\SearchquDx.dll.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\SearchquTb.dll.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\chrome\content\.#searchqutb.js.1.3.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\chrome\content\searchqutb.js.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\chrome\content\toolbar.htm.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Qoobox\Quarantine\C\Program Files\Windows Searchqu Toolbar\ToolBar\chrome\content\toolbar.xul.vir Win32/Adware.Bandoo application cleaned by deleting - quarantined
    C:\Users\JIM\Downloads\Hulu Downloader 2.3.9.3\setup.exe a variant of MSIL/Injector.B trojan deleted - quarantined
    C:\WINDOWS\System32\shsvcsa.dll Win32/Adware.Virtumonde.NHD application cleaned by deleting - quarantined
     
    Last edited: 2011/03/20
    jimmymac725,
    #25
  7. 2011/03/20
    broni

    broni Moderator Malware Analyst

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    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #26
  8. 2011/03/20
    jimmymac725

    jimmymac725 Inactive Thread Starter

    Joined:
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    Ok, I have mcafee site advisor already installed is that good too or would you recommend WOT in addition or instead of???

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56502 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: JIM
    ->Temp folder emptied: 207900 bytes
    ->Temporary Internet Files folder emptied: 461620 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 90401868 bytes
    ->Flash cache emptied: 1960 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 71174 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 87.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: JIM
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb



    OTL by OldTimer - Version 3.2.22.3 log created on 03202011_222109

    Files\Folders moved on Reboot...
    C:\Users\JIM\AppData\Local\Temp\ehmsas.txt moved successfully.

    Registry entries deleted on Reboot...
     
    jimmymac725,
    #27
  9. 2011/03/20
    broni

    broni Moderator Malware Analyst

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    I prefer WOT over McAfee Site Advisor, but it's up to you.
     
    broni,
    #28
  10. 2011/03/20
    jimmymac725

    jimmymac725 Inactive Thread Starter

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    Well as you say its now installed,now I have to get my touch pad to scroll again,it stopped working but its too late and I have to hit the rack so Thanks so much for your help and good night

    Jim
     
    jimmymac725,
    #29
  11. 2011/03/20
    broni

    broni Moderator Malware Analyst

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    You're very welcome :)

    Reinstall touchpad driver.

    Any other issues?
     
    broni,
    #30
  12. 2011/03/25
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     
    broni,
    #31
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