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Solved Re-infected, Re-directions

Discussion in 'Malware and Virus Removal Archive' started by palljim23, 2010/08/08.

  1. 2010/08/26
    broni

    broni Moderator Malware Analyst

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    You're running very low on C drive free space:
    It's time to move some stuff out of it.

    =================================================================

    OTL log looks perfectly clean (rare :))

    Last scans....

    1. Download Security Check from HERE, and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


    2. Download Temp File Cleaner (TFC)
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.


    3. Go to Kaspersky website and perform an online antivirus scan.

    • Disable your active antivirus program.
    • Read through the requirements and privacy statement and click on Accept button.
    • It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    • When the downloads have finished, click on Settings.
    • Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:
      • Spyware, Adware, Dialers, and other potentially dangerous programs
      • Archives
      • Mail databases
    • Click on My Computer under Scan.
    • Once the scan is complete, it will display the results. Click on View Scan Report.
    • You will see a list of infected items there. Click on Save Report As....
    • Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.
     
  2. 2010/08/26
    broni

    broni Moderator Malware Analyst

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    As for wireless....check Device Manager for any errors.
    Alternatively, reinstall wireless driver.
     

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  4. 2010/08/26
    palljim23

    palljim23 Inactive Thread Starter

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    It is actually the router. The wireless light is not on after the reset.

    The Security Check log is below. I will also start Kaspersky now.

    Results of screen317's Security Check version 0.99.5
    Windows XP Service Pack 3
    Internet Explorer 7 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:

    Windows Firewall Enabled!
    Microsoft Security Essentials
    Antivirus up to date!
    ```````````````````````````````
    Anti-malware/Other Utilities Check:

    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 21
    Adobe Flash Player 10.1.82.76
    Adobe Atmosphere Player for Acrobat and Adobe Reader
    Adobe Reader 9.3.4
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent

    Windows Defender MSMpEng.exe
    ````````````````````````````````
    DNS Vulnerability Check:

    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````
     
  5. 2010/08/26
    broni

    broni Moderator Malware Analyst

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    You may have to check your router manual.
    When we're done with cleaning, I may want to send you to Windows forum, regarding your wireless issue, so you'll get more attention.
    In this forum, it's just you and me...
     
  6. 2010/08/31
    broni

    broni Moderator Malware Analyst

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    Are you still out there?
     
  7. 2010/09/02
    palljim23

    palljim23 Inactive Thread Starter

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    I am here. Again, I apologize, but this is my in-laws PC and I am not always here for them. The wireless came back. I will get to the scan ASAP.
     
  8. 2010/09/02
    broni

    broni Moderator Malware Analyst

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    Cool :)
     
  9. 2010/09/04
    palljim23

    palljim23 Inactive Thread Starter

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    Kaspersky did not find anything - the log is below. The browsers seem to be fine, but the PC still seems a bit slow.

    --------------------------------------------------------------------------------
    KASPERSKY ONLINE SCANNER 7.0: scan report
    Friday, September 3, 2010
    Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
    Kaspersky Online Scanner version: 7.0.26.13
    Last database update: Wednesday, September 01, 2010 15:43:03
    Records in database: 4173897
    --------------------------------------------------------------------------------

    Scan settings:
    scan using the following database: extended
    Scan archives: yes
    Scan e-mail databases: yes

    Scan area - My Computer:
    C:\
    D:\
    E:\
    F:\
    G:\
    H:\
    I:\
    J:\
    K:\
    L:\
    X:\
    Z:\

    Scan statistics:
    Objects scanned: 224682
    Threats found: 0
    Infected objects found: 0
    Suspicious objects found: 0
    Scan duration: 07:29:47

    No threats found. Scanned area is clean.

    Selected area has been scanned.
     
  10. 2010/09/04
    broni

    broni Moderator Malware Analyst

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    Try to free some space on drive C.

    Other than that.....


    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current.

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how is your computer doing.
     
  11. 2010/09/10
    broni

    broni Moderator Malware Analyst

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    The issue appears to be resolved....
     

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