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Problem with Microsoft Office Accounting 2009

Discussion in 'Windows 7' started by mjohnson, 2010/08/11.

  1. 2010/08/11
    mjohnson

    mjohnson Inactive Thread Starter

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    I am trying to use MOA on my laptop. The company database is located on my work server. I talked w/ MS but they say because my laptop is on workgroup and the company database is on a domain that it wont work. I know that it will because it worked with my old laptop. Any ideas would be great!
     
    mjohnson,
    #1
  2. 2010/08/11
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Welcome to WindowsBBS;)

    When you connect to your office are you connecting to the domain?
     
    Steve R Jones,
    #2


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  4. 2010/08/11
    mjohnson

    mjohnson Inactive Thread Starter

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    I am through VPN
     
    mjohnson,
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  5. 2010/08/12
    Admin.

    Admin. Administrator Administrator Staff

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    Please enter your System Details. It helps us in answering your questions!
     
    Admin.,
    #4
  6. 2010/08/12
    mjohnson

    mjohnson Inactive Thread Starter

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    I've added all the system specs I could find
     
    mjohnson,
    #5
  7. 2010/08/12
    Steve R Jones

    Steve R Jones SuperGeek Staff

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    Is MOA installed on your new machine and have you checked all the setting so that your copy is pointing to the correct database?

    What happens/doesn't happen when you try to connect to the database?
     
    Steve R Jones,
    #6
  8. 2010/08/12
    mjohnson

    mjohnson Inactive Thread Starter

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    yes, installed on new machine and up to date on both. The copy is correct. I get the following when I try to open a company from my laotop:

    the company could not be opened or access denied. Please ensure that access has been granted and that the company database exists.

    When I RDP onto the server I can open the company no problem.
     
    mjohnson,
    #7

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