1. You are viewing our forum as a guest. For full access please Register. WindowsBBS.com is completely free, paid for by advertisers and donations.

Problem receiving requested Reports

Discussion in 'Microsoft Mail (Outlook / OE / Windows Mail)' started by MIR11, 2007/09/19.

Page 1 of 2
  1. 2007/09/19
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Hello:
    I have a Compaq Computer with Windows XP version 2002 plus many updates/hotfixes,etc. Outlook Express 6
    I have financial reports (which i requested)which are sent to me daily by Morningstar, however they go straight to Deleted Items folder.
    but on a Win 98SE Laptop i also have they go to Inbox.
    I have compared settings under Tools/Options/Security and the only difference is , in XP there is a message" do not allow attachments to be saved that could potentially harm my computer ".
    They are not Attachments, but i unchecked that; however nothing changed.
    Awaiting help (note: Morningstar is not in blocked sender list, nor under Message Rules as i do not have any message rules)
    ..MIR11 .below is what i get.
    From Morningstar.com <mailing1@mail.morningstar.net>
    to mjpb1@comcast.net
    Sent Monday Sept 17,2007 8:12PM
    Subject:portfolio Update Report for Omar's portfolio


    ---------------------------Advertisement---------------------------------
    LOOKING FOR MORE INCOME?FIND IT IN MORNINGSTAR
    DIVIDEND INVESTOR
    Our newsletter offers you two portfolios.Our objective
    is annual returns of 11-13%.you can see the both portfolios
    by downloading the current issue. Also download three
    special reports--including our list of stocks with threatened
    payout.
    Click

    http://www.morningstar.comProducts/Store_StocksMDI.html?pgid+mead7C

    --------------------------------------------------------------------------


    Indexes Close Gain/Loss % Change
    MStar Index 3,584.29 -20.42 -0.57
    The Dow 13,403.34 -39.18 -0.29
    S&P 500 1,476.65 - 7.60 -0.51
    Nasdag 2,581.66 -20.52 -0.79

    Holdings Close Gain/Loss % Change
    Volume
    VLMAX 37.03 -0.29 -0.78
    000
    ROGWX 41.57 -0.40 -0.95
    000

    Start building a better portfolio today,Become a Morningstar Premium
    Member
     
    Last edited: 2007/09/19
    MIR11,
    #1
  2. 2007/09/19
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    Look in Tools->Message Rules->Block Sender's List or

    Look in Tools->Message Rules->Mail and see if you have any rules setup.
     
    Steve R Jones,
    #2


  3. to hide this advert.

  4. 2007/09/20
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    MIR, you shouldn't add info in response to a reply. You should add a reply and give the info. Steve would never know you (sort of) replied to his suggestion, because your thread would not mark the fact that you added any info.
     
    Arie,
    #3
  5. 2007/09/21
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    reports i requested

    Today i got the Morningstar report on my Win 98Se Laptop w/ IE 5, but not on The XP computer with IE 6
    Please help
    MIR/aka Mike:confused:
     
    MIR11,
    #4
  6. 2007/09/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    On the Win98 pc, look through the email account settings for the option called "Leave Mail on Server" and make sure its turned on.
     
    Steve R Jones,
    #5
  7. 2007/09/23
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Hello Steve.
    1. i am NOT haviong a problem on Win 98se Laptop
    2 the problem is in XP "puter
    3. I want the reports
    4.How/ where do i find E~Mail account settings??
    MIR:confused:
     
    MIR11,
    #6
  8. 2007/09/23
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    Your 98 pc is probably causing the problem.

    In Outlook Express on the Win98 machine click on Tools->Accounts
     
    Steve R Jones,
    #7
  9. 2007/09/23
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Hello Steve
    I fail to understand how my Win 98SE Laptop (which receives the reports,and puts them in Inbox) can cause XP 'Junker to place the report in Deleted Items..
    MIR
     
    MIR11,
    #8
  10. 2007/09/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    I was going by this post where you said the XP machine didn't receive the mail.

     
    Steve R Jones,
    #9
  11. 2007/09/24
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Problem Receiving Reports

    Hello Steve,
    that is correct XP 'puter wont receive the reports, they go in to Deleted box automatically, You were telling me about setting 98 laptop\
    still:confused:
    MIR
     
    MIR11,
    #10
  12. 2007/09/24
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    There is a hugh difference between Not receiving and receiving them to the wrong folder.

    Hopefully someone that has had this issue before will come along.

    In the mean time, just drag the mail back to the inbox.
     
    Steve R Jones,
    #11
  13. 2007/09/24
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Problem Receiving Reports

    I am waiting for someone who expereienced this to reply
    MIR::confused:
     
    MIR11,
    #12
  14. 2007/09/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    With the message in the JunkMail folder, right-click the message & select Junk E-mail > Add Sender to Safe Senders List
     
    Arie,
    #13
  15. 2007/09/26
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Problem Receiving Reports

    Dear Arie:
    There are 2 reports from yesterday in Deleted Items folder, i do not see a Junk Mail folder.
    I right Clicked, but there is not an option to send to safe senders list.
    I can send it ti Inbox from there, but why does Win98 IE 5 accept it into Inbox, but XP puts in Deleted Items???

    I even turned Firewall OFF Overnight to see if that affected it, but they still went to Deleted items automatically............
    I Hate MSFT/WINDOWS XP.........
    MIR
     
    Last edited: 2007/09/26
    MIR11,
    #14
  16. 2007/09/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    Oh... sorry, deleted items. I have never seen that happen by itself (although that doesn't mean it couldn't), so make sure there is no rule set to move these to the deleted items folder.
     
    Arie,
    #15
  17. 2007/09/26
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    PROBLEM RECEIVING rEPORTS

    I do NOT have any message rules......
    This sender is NOT in Blocked Senders list.
    This happens Automatically at night *-9PM when computer is off, no one is near it

    I have hated eXPerimental since the day i bought it, and everyday a little more.
    20 years ago i would have smashed it with a hammer...
    MIR/Mike
     
    MIR11,
    #16
  18. 2007/09/26
    Arie

    Arie Administrator Administrator Staff

    Joined:
    2001/12/27
    Messages:
    15,174
    Likes Received:
    412
    :confused: Are we talking about POP3 or an IMAP account?

    I doubt it has anything to do with your OS.
     
    Arie,
    #17
  19. 2007/09/26
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    problem receiving reports

    Dear Arie
    POP 3 for incoming
    i do not know what IMAP is
    MIR
     
    MIR11,
    #18
  20. 2007/09/30
    MIR11

    MIR11 Inactive Thread Starter

    Joined:
    2003/06/14
    Messages:
    516
    Likes Received:
    0
    Problem Receiving Reports

    The sender Morningstar sent directions how to reset Norton & McAfee Firewall to allow these reports, but Niot Windows Firewall.Anyone know how??
    MIR
     
    MIR11,
    #19
  21. 2007/09/30
    Steve R Jones

    Steve R Jones SuperGeek Staff

    Joined:
    2001/12/30
    Messages:
    12,285
    Likes Received:
    249
    Windows firewall would/can block things. It can't tell OE to send mail to the delete folder...

    When you open OE and click on Tools->Message Rules->Block Sender List do you see anything on the list. If so, Remove ALL of them.
     
    Steve R Jones,
    #20
Page 1 of 2

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...