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Solved Pop Ups and Redirects

Discussion in 'Malware and Virus Removal Archive' started by stan1622, 2014/05/07.

  1. 2014/05/12
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 11-05-2014 01
    Ran by Robin at 2014-05-12 01:18:00 Run:1
    Running from C:\Users\Robin\Desktop
    Boot Mode: Normal
    ==============================================

    Content of fixlist:
    *****************
    CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
    C:\Users\Robin\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpzvbc0u.dll
    C:\Users\Robin\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe
    C:\Users\Robin\AppData\Local\Temp\log4net.dll
    C:\Users\Robin\AppData\Local\Temp\ntdll_dump.dll
    C:\Users\Robin\AppData\Local\Temp\Quarantine.exe
    C:\Users\Robin\AppData\Local\Temp\SyncRestarter.exe
    C:\Users\Robin\AppData\Local\Temp\sync_upgrader.exe
    AlternateDataStreams: C:\Users\Robin\SkyDrive:ms-properties
    AlternateDataStreams: C:\Users\Robin\SkyDrive.old:ms-properties
    *****************

    HKLM\SOFTWARE\Policies\Google => Key deleted successfully.
    "C:\Users\Robin\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpzvbc0u.dll" => File/Directory not found.
    C:\Users\Robin\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe => Moved successfully.
    C:\Users\Robin\AppData\Local\Temp\log4net.dll => Moved successfully.
    C:\Users\Robin\AppData\Local\Temp\ntdll_dump.dll => Moved successfully.
    C:\Users\Robin\AppData\Local\Temp\Quarantine.exe => Moved successfully.
    C:\Users\Robin\AppData\Local\Temp\SyncRestarter.exe => Moved successfully.
    C:\Users\Robin\AppData\Local\Temp\sync_upgrader.exe => Moved successfully.
    "C:\Users\Robin\SkyDrive" => ":ms-properties" ADS not found.
    "C:\Users\Robin\SkyDrive.old" => ":ms-properties" ADS not found.

    ==== End of Fixlog ====
     
  2. 2014/05/12
    broni

    broni Moderator Malware Analyst

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    How is computer doing?

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Click on "Run ESET Online Scanner" button.
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     

  3. to hide this advert.

  4. 2014/05/12
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Results of screen317's Security Check version 0.99.83
    x64 (UAC is enabled)
    Internet Explorer 11
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Windows Defender
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Java 7 Update 51
    Java version out of Date!
    Adobe Flash Player 9 Flash Player out of Date!
    Adobe Flash Player 13.0.0.206
    Google Chrome 34.0.1847.116
    Google Chrome 34.0.1847.131
    Google Chrome plugins...
    ````````Process Check: objlist.exe by Laurent````````
    Windows Defender MSMpEng.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: %
    ````````````````````End of Log``````````````````````
     
  5. 2014/05/12
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Farbar Service Scanner Version: 03-05-2014
    Ran by Robin (administrator) on 12-05-2014 at 20:55:59
    Running from "C:\Users\Robin\Desktop "
    Microsoft Windows 8.1 Pro (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============
    wuauserv Service is not running. Checking service configuration:
    The start type of wuauserv service is set to Demand. The default start type is Auto.
    The ImagePath of wuauserv service is OK.
    The ServiceDll of wuauserv service is OK.


    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2014-04-29 05:56] - [2014-03-04 08:15] - 2519384 ____A (Microsoft Corporation) FEEFE783D87C9063CDAC6DBDCF95F533

    C:\Windows\System32\dnsrslvr.dll
    [2014-04-29 05:55] - [2014-03-04 03:13] - 0254464 ____A (Microsoft Corporation) FE7656474448BE6A6C68E5C9BEB7CA94

    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll
    [2014-04-29 05:55] - [2014-03-08 03:01] - 0827392 ____A (Microsoft Corporation) BBE15881FE11BE37112F8320C41DAFB9

    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\wscsvc.dll
    [2014-04-29 05:15] - [2014-02-22 04:52] - 0134144 ____A (Microsoft Corporation) 515583507D3828E827FF6352C9ACCEFA

    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll
    [2014-04-29 05:22] - [2014-04-08 23:21] - 3408896 ____A (Microsoft Corporation) 779FB2F26E4339A4DD3EEF57E4E593FA

    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll
    [2014-03-11 21:57] - [2013-10-25 02:48] - 1571328 ____A (Microsoft Corporation) 8077537B1600AF493E7EE1A7A5C90799

    C:\Program Files\Windows Defender\MsMpEng.exe
    [2014-03-11 21:57] - [2013-10-30 20:29] - 0023824 ____A (Microsoft Corporation) 7CE5405B192AC912B9405F72386C7D4B

    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll
    [2014-04-29 05:16] - [2014-02-22 05:38] - 0753664 ____A (Microsoft Corporation) 81979817943D830BF24571B7C1B28A1A



    **** End of log ****
     
  6. 2014/05/12
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: Administrator

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 56466 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default.migrated

    User: Guest

    User: Public

    User: Robin
    ->Temp folder emptied: 7779151668 bytes
    ->Temporary Internet Files folder emptied: 581121968 bytes
    ->Java cache emptied: 437779 bytes
    ->Google Chrome cache emptied: 6279388 bytes
    ->Flash cache emptied: 15346 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 16791811 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 0 bytes
    Process complete!

    Total Files Cleaned = 7,995.00 mb
     
  7. 2014/05/12
    stan1622

    stan1622 Well-Known Member Thread Starter

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    no eset log produced
     
  8. 2014/05/12
    broni

    broni Moderator Malware Analyst

    Joined:
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    1. Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =============================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
  9. 2014/05/13
    stan1622

    stan1622 Well-Known Member Thread Starter

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    thanks for all your help...looks fixed
     
  10. 2014/05/13
    broni

    broni Moderator Malware Analyst

    Joined:
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    Way to go!! [​IMG]
    Good luck and stay safe :)
     

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