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Solved Pop up windows in Firefox

Discussion in 'Malware and Virus Removal Archive' started by MinnesotaMike, 2013/10/14.

Page 2 of 2
  1. 2013/10/17
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

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    Extras log

    OTL Extras logfile created on: 10/17/2013 11:30:08 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\MikesHP\Desktop
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16721)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    5.99 Gb Total Physical Memory | 4.49 Gb Available Physical Memory | 74.91% Memory free
    11.98 Gb Paging File | 10.44 Gb Available in Paging File | 87.17% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 584.17 Gb Total Space | 483.97 Gb Free Space | 82.85% Space Free | Partition Type: NTFS
    Drive D: | 11.90 Gb Total Space | 2.17 Gb Free Space | 18.21% Space Free | Partition Type: NTFS
    Drive F: | 465.75 Gb Total Space | 221.89 Gb Free Space | 47.64% Space Free | Partition Type: NTFS

    Computer Name: MIKESHP-PC | User Name: MikesHP | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = Reg Error: Value error.] -- Reg Error: Key error. File not found

    [HKEY_USERS\S-1-5-21-319839685-213087625-261830233-1000\SOFTWARE\Classes\<extension>]
    .html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [edit] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll ",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll ",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1 "
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Directory [FinePix] -- "C:\Program Files\FinePixViewer\FinePixViewer.exe" "%1" (FUJI PHOTO FILM CO.,LTD.)
    Directory [FinePixPrint] -- "C:\Program Files\FinePixViewer\FinePixViewer.exe" /p "%1" (FUJI PHOTO FILM CO.,LTD.)
    Directory [UsePrintFolders] -- "C:\Program Files (x86)\PrintFolders\PrintFolders.exe" "%1" (Stratopoint Software)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1 ",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [edit] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1 "
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Directory [FinePix] -- "C:\Program Files\FinePixViewer\FinePixViewer.exe" "%1" (FUJI PHOTO FILM CO.,LTD.)
    Directory [FinePixPrint] -- "C:\Program Files\FinePixViewer\FinePixViewer.exe" /p "%1" (FUJI PHOTO FILM CO.,LTD.)
    Directory [UsePrintFolders] -- "C:\Program Files (x86)\PrintFolders\PrintFolders.exe" "%1" (Stratopoint Software)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "EnableFirewall" = 0
    "DisableNotifications" = 0

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{0A6EA16F-0D64-4F1B-A384-F954C94581D8}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service v4\intuitupdateservice.exe |
    "{11FC261B-79B3-44C5-BD17-333EEFF4CDFA}" = lport=445 | protocol=6 | dir=in | app=system |
    "{141ABAF0-F6F9-4203-8526-3F89D5149502}" = rport=80 | protocol=6 | dir=out | app=c:\program files (x86)\common files\intuit\update service v4\intuitupdater.exe |
    "{224A5715-4624-48BE-B35B-9B336C130626}" = lport=139 | protocol=6 | dir=in | app=system |
    "{35E2F32D-DE60-48CB-8601-DF7A10ACD359}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
    "{36CDCBD4-7D7A-445D-8040-7E34DAAE6A5F}" = lport=137 | protocol=17 | dir=in | app=system |
    "{587CEFB4-9C74-45EC-B27E-F29A1ECFC5B0}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{680D324D-5A65-4FFF-A6D5-A96C47A30C47}" = rport=137 | protocol=17 | dir=out | app=system |
    "{98645F28-4418-483C-BE49-E72C4E488DDA}" = rport=445 | protocol=6 | dir=out | app=system |
    "{BD77C4E0-7AD4-42FF-B537-F8E4DAD0F764}" = rport=139 | protocol=6 | dir=out | app=system |
    "{C360668A-87AA-4E17-B1C7-BE6F7C9F9D1C}" = lport=138 | protocol=17 | dir=in | app=system |
    "{E410B547-F0C9-4AC0-B2B3-D098BBC3B93C}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{F268F837-3D4D-4A77-8F7A-0C729770443D}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{F7CC29DC-F304-4CDE-8385-C6F13930526A}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{FB4AC2B7-6742-49FA-9AFC-6CF6E47F9F7E}" = rport=138 | protocol=17 | dir=out | app=system |
    "{FD0FF14E-0EC5-4C15-9625-436F20093436}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{16E58081-FA0B-4DE5-B6BC-ED66F5FBC6CC}" = protocol=17 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{232D0ABD-E5CE-433C-B6DA-F9A6B4A494EA}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{54272BD8-8ED4-4367-9D8F-99FF55FD3836}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{6CA344A3-5C84-442E-A50A-DE98A08E5F8E}" = protocol=17 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{9A060883-2F89-4BF3-89A6-C4E86C8404A9}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
    "{A14D2052-0530-4148-B02A-B5085A1509EE}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "{A5221B7D-3E10-4A41-9F2F-672B1EDC258A}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
    "{BC19C0DD-7A04-49C2-8648-E8E02D1F38D2}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{CB5A3CE5-A1C3-40AE-BC37-4837E710CE73}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
    "{CEAC15EF-1C37-4684-AFF2-B70B024B96DB}" = protocol=6 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{D3F0BD0B-D868-49EA-BA69-601ADF931546}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
    "{D72889A6-4AFE-4229-B7E2-A825FF2E4139}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
    "{D8E256EC-20B3-48AD-B415-598C38058EB3}" = protocol=6 | dir=in | app=c:\program files (x86)\logitech\vid hd\vid.exe |
    "{E7FDD288-EB74-404C-944C-72A523373D68}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe |
    "{EBD87039-6864-4905-8EEA-F2FFADBAC333}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "TCP Query User{7D3D1302-D18D-4C99-B6B8-0A6AB84F1AC3}C:\program files (x86)\winamp\winamp.exe" = protocol=6 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |
    "TCP Query User{DB32828E-A3D1-4032-8F80-EA25E049C6BC}C:\program files (x86)\pinnacle\studio 11\programs\studio.exe" = protocol=6 | dir=in | app=c:\program files (x86)\pinnacle\studio 11\programs\studio.exe |
    "UDP Query User{6CC92F7A-CC2A-4917-AB02-CBAB066DE47D}C:\program files (x86)\winamp\winamp.exe" = protocol=17 | dir=in | app=c:\program files (x86)\winamp\winamp.exe |
    "UDP Query User{F6985989-6123-44C0-8F2F-D95223EE6D49}C:\program files (x86)\pinnacle\studio 11\programs\studio.exe" = protocol=17 | dir=in | app=c:\program files (x86)\pinnacle\studio 11\programs\studio.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}" = Network64
    "{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{138A4072-9E64-46BD-B5F9-DB2BB395391F}" = LWS VideoEffects
    "{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
    "{26280024-DFB7-4967-90DB-7F9C6660D01E}" = HP MediaSmart SmartMenu
    "{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}" = Apple Mobile Device Support
    "{3C5E60F1-0821-4B07-97EA-84EB5A927CF6}" = MobileMe Control Panel
    "{5EB6F3CB-46F4-451F-A028-7F6D8D35D7D0}" = Windows Live Language Selector
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{6BFAB6C1-6D46-46DB-A538-A269907C9F2F}" = Network64
    "{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{8338783A-0968-3B85-AFC7-BAAE0A63DC50}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{A535111D-95C8-487F-869E-CE4C239972D2}" = iTunes
    "{aac9fcc4-dd9e-4add-901c-b5496a07ab2e}" = Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175
    "{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
    "{B6E3757B-5E77-3915-866A-CCFC4B8D194C}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
    "{D8CC254C-C671-4664-9A38-FA368D1E2C97}" = SES Driver
    "{E5083D57-D93F-404C-A91F-1C50D67C2BEB}" = HP Officejet 4500 G510g-m
    "{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "{FF21C3E6-97FD-474F-9518-8DCBE94C2854}" = 64 Bit HP CIO Components Installer
    "422991454CB076E9B856C21BBF99AF2B82317EDA" = Windows Driver Package - Western Digital Technologies (WDC_SAM) WDC_SAM (03/06/2009 1.0.0008.0)
    "CCleaner" = CCleaner
    "EPSON WorkForce 520 Series" = EPSON WorkForce 520 Series Printer Uninstall
    "HDMI" = Intel(R) Graphics Media Accelerator Driver
    "HP Document Manager" = HP Document Manager 2.0
    "HP Imaging Device Functions" = HP Imaging Device Functions 13.0
    "HP Smart Web Printing" = HP Smart Web Printing 4.60
    "HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
    "HPExtendedCapabilities" = HP Customer Participation Program 13.0
    "HPOCR" = OCR Software by I.R.I.S. 13.0
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "OfficeTrial" = Microsoft Office Home and Student 60 day trial
    "PC-Doctor for Windows" = Hardware Diagnostic Tools

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{001E7FB6-BB6B-4ED0-BEDC-B5404ED96D4E}" = DocProc
    "{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
    "{08610298-29AE-445B-B37D-EFBE05802967}" = LWS Pictures And Video
    "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
    "{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
    "{110B1ADF-2EAE-4E8F-B501-D2A1E6D8ED9D}" = Studio 11
    "{121634B0-2F4B-11D3-ADA3-00C04F52DD52}" = Windows Installer Clean Up
    "{15634701-BACE-4449-8B25-1567DA8C9FD3}" = CameraHelperMsi
    "{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
    "{1651216E-E7AD-4250-92A1-FB8ED61391C9}" = LWS Help_main
    "{174A3B31-4C43-43DD-866F-73C9DB887B48}" = LWS Twitter
    "{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
    "{1896E712-2B3D-45eb-BCE9-542742A51032}" = PictureMover
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
    "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
    "{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery
    "{21DF0294-6B9D-4741-AB6F-B2ABFBD2387E}" = LWS YouTube Plugin
    "{24ED4D80-8294-11D5-96CD-0040266301AD}" = FinePixViewer Ver.4.0
    "{25569723-DC5A-4467-A639-79535BF01B71}" = Adobe Help Center 2.1
    "{26A24AE4-039D-4CA4-87B4-2F83217040FF}" = Java 7 Update 40
    "{28379381-B56A-43e1-B505-3098D82B1C30}" = 4500G510gm_Software_Min
    "{28BE306E-5DA6-4F9C-BDB0-DBA3C8C6FFFD}" = QuickTime
    "{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
    "{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
    "{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
    "{2F28B3C9-2C89-4206-8B33-8ADC9577C49B}" = Scan
    "{3023EBDA-BF1B-4831-B347-E5018555F26E}" = HP MediaSmart Movie Themes
    "{3796E3A3-1EE5-40E7-9E82-EE035C94393B}" = Studio 11
    "{37D59F62-2FC7-412D-AA55-3D0E6A9BD9C7}" = Microsoft Live Search Toolbar
    "{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
    "{3EE9BCAE-E9A9-45E5-9B1C-83A4D357E05C}" = erLT
    "{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
    "{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
    "{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax
    "{44B2A0AB-412E-4F8C-B058-D1E8AECCDFF5}" = PowerRecover
    "{45A1BF92-700A-4408-B95E-79F462E3D67D}" = Studio 11 Bonus DVD
    "{46F044A5-CE8B-4196-984E-5BD6525E361D}" = Apple Application Support
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
    "{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
    "{4CBABDFD-49F8-47FD-BE7D-ECDE7270525A}" = Windows Live PIMT Platform
    "{5490882C-6961-11D5-BAE5-00E0188E010B}" = FUJIFILM USB Driver
    "{54F90B55-BEB3-4F0D-8802-228822FA5921}" = WordPerfect Office 11
    "{56C049BE-79E9-4502-BEA7-9754A3E60F9B}" = neroxml
    "{5A613A09-8F96-4F7E-BD71-69A89F37150D}" = hpg4850QFolder
    "{5F29D5E7-8C01-4695-8A38-9F94BC3EAD40}" = TurboTax 2011 wmniper
    "{5F52D23D-91E5-4DDA-888A-82B98BCA0754}" = TurboTax 2012 wiaiper
    "{5F82271E-DFBE-405B-9C10-1B4E66C6E12E}" = iPod 2 iPod
    "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
    "{624EA87E-9946-4DFF-8A3F-9C8346A185D3}" = PrintFolders 2.31
    "{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
    "{6421F085-1FAA-DE13-D02A-CFB412C522A4}" = Acrobat.com
    "{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
    "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
    "{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
    "{6A05FEDF-662E-46BF-8A25-010E3F1C9C69}" = Windows Live UX Platform Language Pack
    "{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
    "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.1.1
    "{6F76EC3C-34B1-436E-97FB-48C58D7BEDCD}" = LWS Gallery
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{71E66D3F-A009-44AB-8784-75E2819BA4BA}" = LWS Motion Detection
    "{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
    "{730837D4-FF5E-48DB-BA49-33E732DFF0B3}" = PanoStandAlone
    "{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    "{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
    "{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
    "{83C8FA3C-F4EA-46C4-8392-D3CE353738D6}" = LWS Launcher
    "{846B5DED-DC8C-4E1A-B5B4-9F5B39A0CACE}" = HPDiagnosticAlert
    "{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
    "{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    "{87E2B986-07E8-477a-93DC-AF0B6758B192}" = DocProcQFolder
    "{8937D274-C281-42E4-8CDB-A0B2DF979189}" = LWS Webcam Software
    "{89EC099E-958D-462E-972C-385591946978}" = TurboTax 2012 WinPerFedFormset
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
    "{8FF6F5CA-4E30-4E3B-B951-204CAAA2716A}" = SmartWebPrinting
    "{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
    "{91120409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Standard Edition 2003
    "{92A51949-EE4C-466D-AAF0-99E74A49A63F}" = DocMgr
    "{92C95E2D-4971-49FF-A73E-FBF61FA40BE5}" = TurboTax 2011 wiaiper
    "{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
    "{95140000-007A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook Connector
    "{99072AB4-D795-44D5-9D65-E3C9F8322C97}" = TomTom HOME
    "{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    "{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9DAEA76B-E50F-4272-A595-0124E826553D}" = LWS WLM Plugin
    "{9DEF9686-CCB2-47B7-BF83-B49EA21FA016}" = HP MediaSmart Demo
    "{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
    "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
    "{A7B609FB-83D8-4FC3-8477-1BC65ECFE85B}" = Adobe Photoshop Elements 5.0
    "{A8B1F076-965D-4663-A9D4-C2FB58A42AE4}" = TurboTax 2012 WinPerTaxSupport
    "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
    "{AAECF7BA-E83B-4A10-87EA-DE0B333F8734}" = RealNetworks - Microsoft Visual C++ 2010 Runtime
    "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
    "{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
    "{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.05)
    "{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status
    "{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
    "{B14E295B-939D-4CE0-99CD-CB8C3B4FFF2E}" = TurboTax 2012 wmniper
    "{B53E61D7-7C80-40DF-82D2-CF5390D6D20A}" = HP Advisor
    "{B67BAFBA-4C9F-48FA-9496-933E3B255044}" = QuickTime
    "{B8AC1A89-FFD1-4F97-8051-E505A160F562}" = HP Odometer
    "{B9A03B7B-E0FF-4FB3-BA83-762E58A1B0AA}" = HP Support Information
    "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
    "{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}" = 4500G510gm
    "{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
    "{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Activate Norton Online Backup
    "{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
    "{C611CF88-969D-43E6-A877-D6D6439DD081}" = HP Remote Solution
    "{C8E8D2E3-EF6A-4B1D-A09E-7B27EBE2F3CE}" = RealDownloader
    "{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
    "{CAF5B770-082F-40C4-853D-3973BB81BDAA}" = TurboTax 2011 WinPerTaxSupport
    "{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
    "{CC77E110-0ACB-4E15-9A92-6AEB96DA8C06}" = hpg4850
    "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
    "{CEC0C2C2-921F-4EB8-8D7E-4F2F03ED02AA}" = ScannerCopy
    "{D0E39A1D-0CEE-4D85-B4A2-E3BE990D075E}" = Destination Component
    "{D3AA158A-9421-4883-8767-E771B0964A1D}" = ImageMixer VCD for FinePix
    "{D40EB009-0499-459c-A8AF-C9C110766215}" = Logitech Webcam Software
    "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
    "{D46D081B-F60E-467E-A7C4-117B70D76731}" = HP Update
    "{D680C913-5955-469D-9D88-C1940F7506D6}" = RAW FILE CONVERTER LE
    "{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp
    "{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
    "{DD6C316A-FE75-4FBB-9D22-4C1920232B72}" = LightScribe System Software
    "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
    "{DF0B357C-5874-47D0-81E7-79AA890B0CE0}" = 4500_G510gm_Help
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
    "{E2DFE069-083E-4631-9B6C-43C48E991DE5}" = Junk Mail filter update
    "{E463E171-4082-4744-A466-F7CBE8502789}" = TurboTax 2011 WinPerReleaseEngine
    "{E83F5F27-43F3-4163-ABE5-F68C989286ED}" = TurboTax 2012 wrapper
    "{E9E34215-82EF-4909-BE2F-F581F0DC9062}" = DirectX for Managed Code Update (Summer 2004)
    "{EB21A812-671B-4D08-B974-2A347F0D8F70}" = HP Photosmart Essential
    "{EE202411-2C26-49E8-9784-1BC1DBF7DE96}" = HP Support Assistant
    "{EE556A3E-EB37-4392-9637-BAA8EC2F47FA}" = TurboTax 2011 wrapper
    "{EED027B7-0DB6-404B-8F45-6DFEE34A0441}" = LWS Video Mask Maker
    "{EF781A5C-58F5-4BFD-87F9-E4F14D382F25}" = Pinnacle Instant DVD Recorder
    "{F014B696-28C5-4554-802F-A15380418F53}" = TurboTax 2012 WinPerReleaseEngine
    "{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
    "{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
    "{F3B912F5-EB57-45AA-B3D1-EB532BCF6EF8}" = HP Setup
    "{F40BBEC7-C2A4-4A00-9B24-7A055A2C5262}" = Microsoft Office Live Add-in 1.5
    "{F9AEEC34-CF00-4CBD-9E36-DF9DC4002685}" = Yahoo! Desktop Login
    "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
    "{FF167195-9EE4-46C0-8CD7-FBA3457E88AB}" = LWS Facebook
    "Active@ File Recovery Professional 7.5" = Active@ File Recovery Professional 7.5
    "Adobe AIR" = Adobe AIR
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
    "Adobe Photoshop Elements 5" = Adobe Photoshop Elements 5.0
    "avast" = avast! Free Antivirus
    "com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
    "Coupon Printer for Windows5.0.0.1" = Coupon Printer for Windows
    "DVDFab 8 Qt_is1" = DVDFab 8.2.2.8 (26/02/2013) Qt
    "DVDFab 9_is1" = DVDFab 9.0.5.5 (26/07/2013)
    "Homepage Protection" = Homepage Protection
    "HP Remote Solution" = HP Remote Solution
    "InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite Deluxe
    "InstallShield_{3023EBDA-BF1B-4831-B347-E5018555F26E}" = HP MediaSmart Movie Themes
    "InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
    "InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
    "InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
    "InstallShield_{DCCAD079-F92C-44DA-B258-624FC6517A5A}" = HP MediaSmart DVD
    "Logitech Vid" = Logitech Vid HD
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
    "Mozilla Firefox 24.0 (x86 en-US)" = Mozilla Firefox 24.0 (x86 en-US)
    "Mozilla Thunderbird 24.0.1 (x86 en-US)" = Mozilla Thunderbird 24.0.1 (x86 en-US)
    "proDAD-Heroglyph-2.5" = proDAD Heroglyph 2.5
    "proDAD-Vitascene-1.0" = proDAD Vitascene 1.0
    "RealPlayer 16.0" = RealPlayer
    "Revo Uninstaller" = Revo Uninstaller 1.95
    "TurboTax 2011" = TurboTax 2011
    "TurboTax 2012" = TurboTax 2012
    "WildTangent hp Master Uninstall" = HP Games
    "Winamp" = Winamp
    "WinLiveSuite" = Windows Live Essentials

    ========== HKEY_USERS Uninstall List ==========

    [HKEY_USERS\S-1-5-21-319839685-213087625-261830233-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "JoinMe" = join.me
    "Move Media Player" = Move Media Player
    "Winamp Detect" = Winamp Detector Plug-in

    ========== Last 20 Event Log Errors ==========

    [ Hewlett-Packard Events ]
    Error - 5/18/2012 3:34:30 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 5/18/2012 3:34:30 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 5/25/2012 3:45:15 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 5/25/2012 3:45:15 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 6/1/2012 3:10:32 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262 at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 6/1/2012 3:10:32 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467262HPSF.exe at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Message: Unable to cast object
    of type 'System.DBNull' to type 'System.String'. StackTrace: at HP.SupportAssistant.Common.CustomerExperience.HPSFReporting.SaveSessionInfo(DataRow
    dr, Boolean bOnlyDetected, HPSASession SFSession) Source: HP.SupportAssistant.Common

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 6134 Ram Utilization: 20 TargetSite: Void SaveSessionInfo(System.Data.DataRow,
    Boolean, HP.SupportAssistant.Common.CustomerExperience.HPSASession)

    Error - 11/23/2012 5:00:08 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    6134 Ram Utilization: 20 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/23/2012 5:00:08 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261HPSF.exe at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    6134 Ram Utilization: 20 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 11/30/2012 4:47:58 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    6134 Ram Utilization: 20 TargetSite: Void loadActiveCheckResult(Boolean)

    Error - 12/7/2012 4:26:19 PM | Computer Name = MikesHP-PC | Source = HPSF.exe | ID = 2000
    Description = HP Error ID: -2147467261 at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Message: Object reference not set to an instance of an object. StackTrace:
    at HP.SupportFramework.Utilities.HPSAIssues.ActionItemCollection.loadActiveCheckResult(Boolean
    includeIgnored) Source: HP.SupportFramework.Utilities Name: HPSF.exe Version: 07.00.01.01
    Path:
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSF.exe Format: en-US
    RAM:
    6134 Ram Utilization: 20 TargetSite: Void loadActiveCheckResult(Boolean)


    < End of report >
     
    MinnesotaMike,
    #21
  2. 2013/10/18
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    [​IMG] Run OTL
    • Under the [color= "#0000FF"]Custom Scans/Fixes[/color] box at the bottom, paste in the following
    Code:
    :OTL
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_9_900_117.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O2:64bit: - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No CLSID value found.
O2:64bit: - BHO: (no name) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - No CLSID value found.
O3 - HKU\S-1-5-21-319839685-213087625-261830233-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O18:64bit: - Protocol\Handler\msdaipp - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\0x00000001 - No CLSID value found
O18:64bit: - Protocol\Handler\msdaipp\oledb - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\mso-offdap11 - No CLSID value found
O18:64bit: - Protocol\Filter\text/xml - No CLSID value found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
@Alternate Data Stream - 189 bytes -> C:\ProgramData\Temp:1AEE44B3

:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
    • Then click the [color= "#FF0000"]Run Fix[/color] button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan ".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.

    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.

    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
    broni,
    #22


  3. to hide this advert.

  4. 2013/10/19
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

    Joined:
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    Messages:
    1,396
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    OTL log

    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@Apple.com/iTunes,version=\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\ not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ not found.
    Registry value HKEY_USERS\S-1-5-21-319839685-213087625-261830233-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\ deleted successfully.
    File Protocol\Handler\msdaipp - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\0x00000001\ not found.
    File Protocol\Handler\msdaipp\0x00000001 - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msdaipp\oledb\ not found.
    File Protocol\Handler\msdaipp\oledb - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ deleted successfully.
    File Protocol\Handler\ms-itss - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\mso-offdap11\ deleted successfully.
    File Protocol\Handler\mso-offdap11 - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\ deleted successfully.
    64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    ADS C:\ProgramData\Temp:1AEE44B3 deleted successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 41620 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 41620 bytes

    User: MikesHP
    ->Temp folder emptied: 2715395 bytes
    ->Temporary Internet Files folder emptied: 688589 bytes
    ->Java cache emptied: 932975 bytes
    ->FireFox cache emptied: 440690013 bytes
    ->Flash cache emptied: 4462 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 258320 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 47166 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 84988 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 666 bytes
    RecycleBin emptied: 1139 bytes

    Total Files Cleaned = 425.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Guest

    User: MikesHP
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: MikesHP
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 10192013_062904

    Files\Folders moved on Reboot...
    C:\Users\MikesHP\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    MinnesotaMike,
    #23
  5. 2013/10/19
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,396
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    3
    Security Check log

    Results of screen317's Security Check version 0.99.74
    Windows 7 Service Pack 1 x64 (UAC is disabled!)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    avast! Antivirus
    Antivirus up to date!
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java 7 Update 40
    Adobe Flash Player 11.9.900.117
    Adobe Reader XI
    Mozilla Firefox (24.0)
    Mozilla Thunderbird (24.0.1)
    ````````Process Check: objlist.exe by Laurent````````
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 0%
    ````````````````````End of Log``````````````````````
     
    MinnesotaMike,
    #24
  6. 2013/10/19
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
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    Likes Received:
    3
    FSS log

    Farbar Service Scanner Version: 13-09-2013
    Ran by MikesHP (administrator) on 19-10-2013 at 06:41:34
    Running from "C:\Users\MikesHP\Desktop "
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============

    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys
    [2013-10-09 07:02] - [2013-09-13 20:10] - 0497152 ____A (Microsoft Corporation) 314C17917AC8523EC77A710215012A65

    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys
    [2013-10-09 07:02] - [2013-09-07 21:30] - 1903552 ____A (Microsoft Corporation) 40AF23633D197905F03AB5628C558C51

    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    MinnesotaMike,
    #25
  7. 2013/10/19
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

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    Broni,

    TFC cleaned out 16MB of files.

    ESET did not find any threats. Also, it doesn't run in Firefox. At least it didn't for me.
     
    MinnesotaMike,
    #26
  8. 2013/10/19
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
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    116
    1. Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ===============================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     
    broni,
    #27
  9. 2013/10/20
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
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    OTL log

    All processes killed
    Error: Unable to interpret <Code:> in the current context!
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: MikesHP
    ->Temp folder emptied: 251878 bytes
    ->Temporary Internet Files folder emptied: 3220262 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 73710051 bytes
    ->Flash cache emptied: 1519 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 13689 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 74.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Guest
    ->Flash cache emptied: 0 bytes

    User: MikesHP
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Guest

    User: MikesHP
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    Restore point Set: OTL Restore Point

    OTL by OldTimer - Version 3.2.69.0 log created on 10202013_091633

    Files\Folders moved on Reboot...
    C:\Users\MikesHP\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\MikesHP\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
    C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    MinnesotaMike,
    #28
  10. 2013/10/20
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

    Joined:
    2002/01/07
    Messages:
    1,396
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    3
    Thanks, Broni! I appreciate all your time and help with this. I will run the system a couple days and then let you know how everything is going.

    As far as your other suggestions, here's what I have. Windows update is set to download and notify me of updates. I usually apply any updates the same day. My plugins are all up to date. A question on WOT. My Avast has Web Shield and Online Security. Will those do the same as WOT? I assume so, but I thought I better ask. I try to be pretty careful about what site I go to. I'll add the listed programs to my weekly maintenance list. Currently, I use Avast's program checker and CCleaner every week. I use to check my programs with Secunia OSI, but as you know, that hasn't worked for some time now and no idea when it will be back. I've been meaning to try PSI, but haven't actually done it. At one time, I saw concerns about it being a resource hog. Is that true? probably not since you are recommending it. When installing/updating programs, I am very careful to check what they are installing. I love all the things they try to slip in that I have absolutely no use for.

    Thanks again!
     
    MinnesotaMike,
    #29
  11. 2013/10/20
    broni

    broni Moderator Malware Analyst

    Joined:
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    Messages:
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    They're similar. You can use whichever you like better.

    As for PSI, when installing don't let it run as a startup.
    There is no need to.
    You can simply run it manually once a week or so.

    Good luck and stay safe :)
     
    broni,
    #30
  12. 2013/10/20
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

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    Thanks, Broni. As I mentioned, I'll give a final update in a day or two and then you can close this.
     
    MinnesotaMike,
    #31
  13. 2013/10/21
    broni

    broni Moderator Malware Analyst

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    Let me know...
     
    broni,
    #32
  14. 2013/10/22
    MinnesotaMike

    MinnesotaMike Geek Member Thread Starter

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    Just an update, Broni. No pop ups since the last scans. Always good news. Thanks again for your help! You can close this thread now.
     
    MinnesotaMike,
    #33
  15. 2013/10/22
    broni

    broni Moderator Malware Analyst

    Joined:
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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #34
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