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Solved Personal Internet Security virus

Discussion in 'Malware and Virus Removal Archive' started by T&S, 2011/02/03.

Page 2 of 3
  1. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    broni,
    #21
  2. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Gotta problem. Java has encountered a problem and needs to close. Should I try again?
     
    T&S,
    #22


  3. to hide this advert.

  4. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    Restart computer first.
     
    broni,
    #23
  5. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Reinstall Java before opening the windows file?
     
    T&S,
    #24
  6. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    I'm not sure, if I understand...

    Restart computer, run JavaRa (link in my reply #19) and then download and install Java from my reply #21.
     
    broni,
    #25
  7. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Ah. Understand. Got too much going on here.
     
    T&S,
    #26
  8. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    Lol...
     
    broni,
    #27
  9. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    All processes killed
    ========== OTL ==========
    Service WTDownloadService stopped successfully!
    Service WTDownloadService deleted successfully!
    Service avg9wd stopped successfully!
    Service avg9wd deleted successfully!
    Service avg9emc stopped successfully!
    Service avg9emc deleted successfully!
    Registry value HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-18\Software\Microsoft\Internet Explorer\URLSearchHooks\\{A3BC75A2-1F87-4686-AA43-5347D756017C} not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A3BC75A2-1F87-4686-AA43-5347D756017C}\ not found.
    Registry value HKEY_USERS\S-1-5-21-3114220536-1778455975-998574123-1006\Software\Microsoft\Internet Explorer\URLSearchHooks\\{472734EA-242A-422b-ADF8-83D1E48CC825} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{472734EA-242A-422b-ADF8-83D1E48CC825}\ not found.
    Registry value HKEY_USERS\S-1-5-21-3114220536-1778455975-998574123-1006\Software\Microsoft\Internet Explorer\URLSearchHooks\\{EF99BD32-C1FB-11D2-892F-0090271D4F88} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}\ not found.
    Registry value HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3f963a5b-e555-4543-90e2-c3908898db71} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3f963a5b-e555-4543-90e2-c3908898db71}\ not found.
    File C:\Program Files\AVG\AVG10\Firefox not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3049C3E9-B461-4BC5-8870-4C09146192CA}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{3049C3E9-B461-4BC5-8870-4C09146192CA}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5CA3D70E-1895-11CF-8E15-001234567890}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5CA3D70E-1895-11CF-8E15-001234567890}\ not found.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{DBC80044-A445-435b-BC74-9C25C1C588A9}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0BF43445-2F28-4351-9252-17FE6E806AA0} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4E7BD74F-2B8D-469E-94BE-FD60BB9AAE29}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{BA52B914-B692-46c4-B683-905236F6F655} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BA52B914-B692-46c4-B683-905236F6F655}\ not found.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\SiteAdvisor deleted successfully.
    Registry value HKEY_USERS\S-1-5-21-3114220536-1778455975-998574123-1006\Software\Microsoft\Windows\CurrentVersion\Run\\Spyware Doctor with AntiVirus deleted successfully.
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Digital Imaging Monitor.lnk moved successfully.
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\HP Image Zone Fast Start.lnk moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2670000A-7350-4f3c-8081-5663EE0C6C49}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{92780B25-18CC-41C8-B9BE-3C9C571A8263}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{92780B25-18CC-41C8-B9BE-3C9C571A8263}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{d81ca86b-ef63-42af-bee3-4502d9a03c2d}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{d81ca86b-ef63-42af-bee3-4502d9a03c2d}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\musicmatch.com\online\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-3114220536-1778455975-998574123-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\motive.com\patttbc.att\ deleted successfully.
    Registry key HKEY_USERS\S-1-5-21-3114220536-1778455975-998574123-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\turbotax.com\ deleted successfully.
    Starting removal of ActiveX control {0742B9EF-8C83-41CA-BFBA-830A59E23533}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{0742B9EF-8C83-41CA-BFBA-830A59E23533}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{0742B9EF-8C83-41CA-BFBA-830A59E23533}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0742B9EF-8C83-41CA-BFBA-830A59E23533}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{0742B9EF-8C83-41CA-BFBA-830A59E23533}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0742B9EF-8C83-41CA-BFBA-830A59E23533}\ not found.
    Starting removal of ActiveX control {17492023-C23A-453E-A040-C7C580BBF700}
    C:\WINDOWS\Downloaded Program Files\LegitCheckControl.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{17492023-C23A-453E-A040-C7C580BBF700}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{17492023-C23A-453E-A040-C7C580BBF700}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{17492023-C23A-453E-A040-C7C580BBF700}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{17492023-C23A-453E-A040-C7C580BBF700}\ not found.
    Starting removal of ActiveX control {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}
    C:\Program Files\Yahoo!\Common\yinst.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{30528230-99f7-4bb4-88d8-fa1d4f56a2ab}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{30528230-99f7-4bb4-88d8-fa1d4f56a2ab}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{30528230-99f7-4bb4-88d8-fa1d4f56a2ab}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{30528230-99f7-4bb4-88d8-fa1d4f56a2ab}\ not found.
    Starting removal of ActiveX control {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}
    C:\WINDOWS\Downloaded Program Files\mcinsctl.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21}\ not found.
    Starting removal of ActiveX control {8FFBE65D-2C9C-4669-84BD-5829DC0B603C}
    C:\WINDOWS\Downloaded Program Files\erma.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8FFBE65D-2C9C-4669-84BD-5829DC0B603C}\ not found.
    File D71-CC90-424C-8638-1F2DBAC87A54} file:///C:/Program%20Files/Mystery%20P.I.%20-%20The%20New%20York%20Fortune/Images/armhelper.ocx not found.
    Starting removal of ActiveX control {CC450D71-CC90-424C-8638-1F2DBAC87A54}
    Registry error reading value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CC450D71-CC90-424C-8638-1F2DBAC87A54}\DownloadInformation\\INF .
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{CC450D71-CC90-424C-8638-1F2DBAC87A54}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CC450D71-CC90-424C-8638-1F2DBAC87A54}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{CC450D71-CC90-424C-8638-1F2DBAC87A54}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CC450D71-CC90-424C-8638-1F2DBAC87A54}\ not found.
    Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
    C:\WINDOWS\Downloaded Program Files\gp.inf not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
    Starting removal of ActiveX control {E856B973-45FD-4559-8F82-EAB539144667}
    C:\WINDOWS\Downloaded Program Files\gtdownde_110.inf moved successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E856B973-45FD-4559-8F82-EAB539144667}\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E856B973-45FD-4559-8F82-EAB539144667}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E856B973-45FD-4559-8F82-EAB539144667}\ not found.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E856B973-45FD-4559-8F82-EAB539144667}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session manager\\BootExecute:C:\PROGRA~1\AVG\AVG10\avgchsvx.exe /sync deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session manager\\BootExecute:C:\PROGRA~1\AVG\AVG10\avgrsx.exe /sync /restart deleted successfully.
    C:\WINDOWS\System32\drivers\AVG folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\Temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\PC Tools Internet Security\SpamMonitor folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\PC Tools Internet Security folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\DownloadManager\Spyware Doctor8.0 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\DownloadManager\Spyware Doctor with AntiVirus8.0 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools\DownloadManager folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\PC Tools folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Common Files folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare\temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\prepare folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update\backup folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\update folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Temp folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\scanlogs folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\TEMP folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\OUT folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\IN\10110 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\IN folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue\ACTIVE folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Queue folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc\Log folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\emc folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Dumps folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Chjw\6a20e0b220e08703 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Chjw folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\CfgAll folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\Cfg folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgApi folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\AvgAm folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9\admincli folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\avg9 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell\AOL9Plus folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell\AOL9 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\UserShell folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\Welcome\BH00 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\Welcome folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_03 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_02 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_01 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources\ResourceFolder_00 folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology\Resources folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint\Viewpoint Experience Technology folder moved successfully.
    C:\Documents and Settings\All Users\Application Data\Viewpoint folder moved successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Temp:77A023CE deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Temp:DFC5A2B2 deleted successfully.
    ADS C:\Documents and Settings\All Users\Application Data\Temp:3E69E337 deleted successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes
    ->Flash cache emptied: 0 bytes

    User: Hannah
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Josh
    ->Temp folder emptied: 9295319 bytes
    ->Temporary Internet Files folder emptied: 107928 bytes
    ->Java cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 32902 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 17048 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34046 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 9.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Hannah
    ->Flash cache emptied: 0 bytes

    User: Josh
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.20.6 log created on 02042011_162751

    Files\Folders moved on Reboot...
    File\Folder C:\Documents and Settings\Josh\Local Settings\Temp\Perflib_Perfdata_d9c.dat not found!

    Registry entries deleted on Reboot...
     
    T&S,
    #28
  10. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

    Joined:
    2002/04/08
    Messages:
    163
    Likes Received:
    0
    Results of screen317's Security Check version 0.99.7
    Windows XP Service Pack 2
    Out of date service pack!!
    Internet Explorer 6 Out of date!
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    Out of date Spybot installed!
    Malwarebytes' Anti-Malware
    Java(TM) 6 Update 23
    Java(TM) 6 Update 6
    Java(TM) 6 Update 7
    Out of date Java installed!
    Adobe Flash Player 10.1.53.64
    Adobe Reader 9.4.1
    Out of date Adobe Reader installed!
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    ``````````End of Log````````````
     
    T&S,
    #29
  11. 2011/02/04
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Uninstall:
    Java(TM) 6 Update 6
    Java(TM) 6 Update 7

    =================================================================

    Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions.
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

    ===============================================================

    We'll need to install Service Pack 3, but for now I'll wait for Eset scan results.
     
    broni,
    #30
  12. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

    Joined:
    2002/04/08
    Messages:
    163
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    Still getting these rundll32.exe errors on bootup: Entry Point Not Found & error loading dfshim.dll.
     
    T&S,
    #31
  13. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    dfshim.dll seems to be a part of .NET Framework.
    We'll investigate more, when you're done with Eset scan.
     
    broni,
    #32
  14. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    EST Scan

    C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\080774\6411.mof.vir Win32/RogueAV.A trojan
    C:\System Volume Information\_restore{129201FA-B0AC-49B3-96B2-DEB8B91E727B}\RP5\A0001582.mof Win32/RogueAV.A trojan
     
    T&S,
    #33
  15. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Sorry. Duplicated post.
     
    T&S,
    #34
  16. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    Both of those items will be removed through our last steps.

    Your computer is clean :)

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[CLEARALLRESTOREPOINTS]
[Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure, Windows Updates are current (including Service Pack 3 installation and upgrading Internet Explorer to version 8!)

    4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC) weekly.

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. Run defrag at your convenience.

    11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    12. Please, let me know, how your computer is doing.
     
    broni,
    #35
  17. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Otl

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: Administrator
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Hannah
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Java cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Josh
    ->Temp folder emptied: 6660 bytes
    ->Temporary Internet Files folder emptied: 13548122 bytes
    ->Java cache emptied: 0 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 321 bytes

    User: LocalService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 33170 bytes

    User: NetworkService
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\dllcache .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 664 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
    %systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 4520181 bytes

    Total Files Cleaned = 17.00 mb


    [EMPTYFLASH]

    User: Administrator
    ->Flash cache emptied: 0 bytes

    User: All Users

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Hannah
    ->Flash cache emptied: 0 bytes

    User: Josh
    ->Flash cache emptied: 0 bytes

    User: LocalService

    User: NetworkService

    Total Flash Files Cleaned = 0.00 mb

    Restore points cleared and new OTL Restore Point set!

    OTL by OldTimer - Version 3.2.20.6 log created on 02042011_195413

    Files\Folders moved on Reboot...

    Registry entries deleted on Reboot...
     
    T&S,
    #36
  18. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Seems to be ok with exception of rundll32.exe errors.

    Microsoft Office brings up the installer window when I try to open those files, but nothing happens. The diagnostic there isn't working either. Do I need to remove it and reinstall?

    Updating Windows now. Some files are missing, allowing windows to repair them.
     
    T&S,
    #37
  19. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    Ran MS update and rebooted. MS Office has reconfigured and has instructed me to run setup and repair.
    Guess I'll do that now.......:)
     
    T&S,
    #38
  20. 2011/02/04
    broni

    broni Moderator Malware Analyst

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    First, finish all updates and fixes.
    When you're done with everything, update me on remaining issues.
     
    broni,
    #39
  21. 2011/02/04
    T&S

    T&S Well-Known Member Thread Starter

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    will do
     
    T&S,
    #40
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