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Resolved PC Freezing for no apparent reason

Discussion in 'Windows 7' started by Action Hero, 2010/12/30.

  1. 2010/12/30
    Action Hero

    Action Hero Inactive Thread Starter

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    I've recently started experiencing my PC freezing usually w/i a couple minutes of starting up. Doesn't matter what program I'm trying to open or use. I've tried to do a system restore to an earlier time/date when I didn't have this problem to no avail. I've run Malware and Superantispyware plus my own McAfee virus protection and have come up empty.
    Problem still there. Any suggestions?
     
  2. 2010/12/30
    markmadras

    markmadras Banned

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    Please follow the instructions below so we can see the details of your PC. My System will appear in your profile box to the left of your post if you have done it corrrectly.

    First thing you can try (but only if you have more than one memory module) is to remove all but one of the modules and continue use of the PC to see if the problem persists, then swap for the other module/s one at a time.

     

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  4. 2010/12/30
    Action Hero

    Action Hero Inactive Thread Starter

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    not sure how to get into cabinet and identify memory module. Don't want to ***** it up! :)
     
  5. 2010/12/30
    Zander

    Zander Geek Member Alumni

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    Also, it could be getting too hot. You'll need to figure out how to open the case and have a look inside. Make sure all the fans are running and if it's got a lot of dust in it, use compressed air to blow the dust out of it. Try leaving the case open and put a fan (window fan or whatever you have available) next to it blowing toward the motherboard and use the computer that way for a while. If the computer quits freezing while running it like this, you have a overheating situation of some sort.
     
  6. 2010/12/30
    Admin.

    Admin. Administrator Administrator Staff

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    All that info can be found in SIW as instructed.
     
  7. 2010/12/30
    markmadras

    markmadras Banned

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    http://www.pcworld.com/reviews/product/382687/review/et183107.html


    This link has pictures of your PC. Next to the picture of the tower there are three thumbnails. Click on the second one to see a picture of the inside.

    There is either a couple of screws on the back of the tower that secure the side panel or a sliding button with a small picture of a padlock next to it, remove the screws or slide the button to unlock and remove the side panel, sliding it towards the back (with the unit unpluged). Touch the metal of the case with you hands before you touch anything inside to get rid of any static electricity.

    You can see the fan in the middle, check to make sure that is running when you switch it on and that it is clean and the heat sink behind it is clean. If it looks dusty, blow it out with compressed air.

    Just to the right of the fan there are two vertical slots, these are your memory modules. There are two clips on each end of the slots, if you push the clips outwards they will release the module which you can then remove. Run the PC with just one module installed and see how it behaves, if no change, put the module back, push the clips back in place and then repeat with the other module.

    If there is no change with either module removed you will need to test your hard drive.

    On the left of the picture you can see yellow, red and black wires, these are connected to the hard drive. Look to see what make and model it is and put it in your next post, you may have to remove it to do this.

    If this is all too tricky for you we can take a different approach.
     
  8. 2011/01/06
    Action Hero

    Action Hero Inactive Thread Starter

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    Will try these fixes and let you know.
     
  9. 2011/01/07
    markmadras

    markmadras Banned

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    OK, but these are not fixes, this is just diagnosis. Get these first checks done and then we can move on to testing the hard drive.
     
  10. 2011/01/28
    Action Hero

    Action Hero Inactive Thread Starter

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    Seems like whatever I did, it's not freezing up anymore. Should this happen again or continue, I'll be back in touch. Thank You for your help and input.
     
  11. 2011/01/29
    markmadras

    markmadras Banned

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    Umm, can't pass much comment on that unless you say what you did:)
     

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