Hi, I have been running network magic for years, and all of a sudden it shows I'm not connected to the internet, the LAN shows fine. But I AM connected! It also shows that Network magic may think you are unconnected if your firewall settings are set up incorrectly. And that seems to be the issue. I run Norton Internet security (also for years) and it has, I think, disabled the windows firewall. I cannot now, for example, get Online help from Microsoft - I cannot connect to the server. I thought maybe the Norton firewall was not permitting Network Magic to connect, but when I try to add it to the programs that are allowed, Norton crashes. I think I have one problem that manifests as multiple issues, but I have no idea how to resolve it... can anyone help me? TIA.