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Solved Need help with pop up removal and desktop

Discussion in 'Malware and Virus Removal Archive' started by yoruga, 2014/04/06.

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  1. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Taliah
    ->Temp folder emptied: 3191756 bytes
    ->Temporary Internet Files folder emptied: 4756766 bytes
    ->Java cache emptied: 26589307 bytes
    ->FireFox cache emptied: 95153624 bytes
    ->Google Chrome cache emptied: 394158323 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 22550 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 67 bytes

    User: TEMP.Rawr
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 22784 bytes
    Windows Temp folder emptied: 98633040 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 594.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Public

    User: Taliah
    ->Java cache emptied: 0 bytes

    User: TEMP
     
    yoruga,
    #41
  2. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    User: TEMP.Rawr

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Flash cache emptied: 0 bytes

    User: Public

    User: Taliah
    ->Flash cache emptied: 0 bytes

    User: TEMP

    User: TEMP.Rawr

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 04172014_200006

    Files\Folders moved on Reboot...
    C:\Users\Taliah\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
    File move failed. C:\Windows\temp\_avast_\AvastLock.txt scheduled to be moved on reboot.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
    yoruga,
    #42


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  4. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    OKay there,s the otl log.... will now do the security check...wow what a process indeed
     
    yoruga,
    #43
  5. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    The Security Check links do not work.....
     
    yoruga,
    #44
  6. 2014/04/17
    broni

    broni Moderator Malware Analyst

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    broni,
    #45
  7. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    Results of screen317's Security Check version 0.99.5
    Windows 7 Service Pack 1 (UAC is enabled)
    Internet Explorer 8
    ``````````````````````````````
    Antivirus/Firewall Check:
    Windows Firewall Enabled!
    avast! Free Antivirus
    WMI entry may not exist for antivirus; attempting automatic update.
    ```````````````````````````````
    Anti-malware/Other Utilities Check:
    TuneUp Utilities 2014
    TuneUp Utilities 2014 (en-GB)
    TuneUp Utilities 2014
    Java 7 Update 15
    Adobe Reader X (10.1.9)
    ````````````````````````````````
    Process Check:
    objlist.exe by Laurent
    Malwarebytes' Anti-Malware mbamservice.exe
    Malwarebytes' Anti-Malware mbam.exe
    Malwarebytes Anti-Malware mbamscheduler.exe
    AVAST Software Avast AvastSvc.exe
    AVAST Software Avast AvastUI.exe
    ````````````````````````````````
    DNS Vulnerability Check:
    GREAT! (Not vulnerable to DNS cache poisoning)

    ``````````End of Log````````````
     
    yoruga,
    #46
  8. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    Farbar Service Scanner Version: 25-02-2014
    Ran by Taliah (administrator) on 18-04-2014 at 13:09:16
    Running from "C:\Users\Taliah\Downloads "
    Microsoft Windows 7 Home Premium Service Pack 1 (X86)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============
     
    yoruga,
    #47
  9. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\system32\nsisvc.dll => MD5 is legit
    C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\system32\dhcpcore.dll => MD5 is legit
    C:\Windows\system32\Drivers\afd.sys
    [2013-10-09 13:39] - [2013-09-14 10:48] - 0338944 ____A (Microsoft Corporation) F81BB7E487EDCEAB630A7EE66CF23913

    C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
     
    yoruga,
    #48
  10. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    C:\Windows\system32\Drivers\tcpip.sys
    [2013-10-09 13:39] - [2013-09-08 12:07] - 1294272 ____A (Microsoft Corporation) CA59F7C570AF70BC174F477CFE2D9EE3

    C:\Windows\system32\dnsrslvr.dll => MD5 is legit
    C:\Windows\system32\mpssvc.dll => MD5 is legit
    C:\Windows\system32\bfe.dll => MD5 is legit
    C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\system32\SDRSVC.dll => MD5 is legit
    C:\Windows\system32\vssvc.exe => MD5 is legit
    C:\Windows\system32\wscsvc.dll => MD5 is legit
    C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\system32\wuaueng.dll => MD5 is legit
    C:\Windows\system32\qmgr.dll => MD5 is legit
    C:\Windows\system32\es.dll => MD5 is legit
    C:\Windows\system32\cryptsvc.dll
    [2013-08-15 15:01] - [2013-07-09 14:46] - 0140288 ____A (Microsoft Corporation) 7CA1BECEA5DE2643ADDAD32670E7A4C9

    C:\Program Files\Windows Defender\MpSvc.dll
    [2013-07-12 07:42] - [2013-05-27 14:57] - 0680960 ____A (Microsoft Corporation) 082CF481F659FAE0DE51AD060881EB47

    C:\Windows\system32\ipnathlp.dll => MD5 is legit
    C:\Windows\system32\iphlpsvc.dll => MD5 is legit
    C:\Windows\system32\svchost.exe => MD5 is legit
    C:\Windows\system32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    yoruga,
    #49
  11. 2014/04/17
    yoruga

    yoruga Well-Known Member Thread Starter

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    Getting user folders.

    Stopping running processes.

    Emptying Temp folders.


    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    User: Taliah
    ->Temp folder emptied: 3033939 bytes
    ->Temporary Internet Files folder emptied: 710250 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 0 bytes
    ->Google Chrome cache emptied: 15490482 bytes
    ->Apple Safari cache emptied: 0 bytes
    ->Flash cache emptied: 0 bytes

    User: TEMP
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: TEMP.Rawr
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 133915363 bytes
    %systemroot%\system32\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 55347 bytes
    %systemroot%\system32\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 741 bytes

    Emptying RecycleBin. Do not interrupt.

    RecycleBin emptied: 0 bytes
    Process complete!

    Total Files Cleaned = 146.00 mb
     
    yoruga,
    #50
  12. 2014/04/18
    yoruga

    yoruga Well-Known Member Thread Starter

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    HI Broni here is the ESET Log:
    C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
    C:\Users\Taliah\Downloads\PageRageSetup (1).exe multiple threats cleaned by deleting - quarantined
    C:\Users\Taliah\Downloads\PageRageSetup.exe multiple threats cleaned by deleting - quarantined
     
    yoruga,
    #51
  13. 2014/04/18
    broni

    broni Moderator Malware Analyst

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    1. Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    ================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #52
  14. 2014/04/18
    yoruga

    yoruga Well-Known Member Thread Starter

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    hi Broni there are a lot of updates with the hippo program so i will be a while updatinbg these..... please keep this thread open over the next 3-4 days and i will update youover the performance of the computer... it seems to running faster for the moment...
     
    yoruga,
    #53
  15. 2014/04/19
    broni

    broni Moderator Malware Analyst

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    Way to go!! [​IMG]
    Good luck and stay safe :)

    This topic will be open.
     
    broni,
    #54
  16. 2014/04/19
    yoruga

    yoruga Well-Known Member Thread Starter

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    OKay there is some lag with the mouse and keyboard reactions..... pages take a while to load as well..... could this be a server problem.... and tabs are not openning properly....
     
    yoruga,
    #55
  17. 2014/04/21
    broni

    broni Moderator Malware Analyst

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    What browser?
    Did you try different browser?
     
    broni,
    #56
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