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Need Help Activating Microsoft Office

Discussion in 'Other PC Software' started by deester, 2009/02/14.

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  1. 2009/02/15
    deester

    deester Inactive Alumni Thread Starter

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    Pete,
    The directions were easy to follow and everything worked like a charm, The files are in the Acer but I cannot open them. There are a couple of set up icons and they tell me part of the program cannot be installed. Somewhere I got my wires crossed, I inserted the stick into the Acer and copied the files from the stick and pasted into program files in C drive on the Acer. Did I leave out a step?
    Dee
     
    deester,
    #21
  2. 2009/02/15
    PeteC

    PeteC SuperGeek Staff

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    You can't do that :) The files on the CD are the installation files and the program must be installed by running setup.exe - from the USB drive.

    Let's step back .....

    Please confirm - you have a retail copy of Office on CD?

    The Acer came loaded with a Trial - 60 days?

    What is there in Add/Remove Programs relating to Office - all relevant entries
     
    PeteC,
    #22


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  4. 2009/02/15
    deester

    deester Inactive Alumni Thread Starter

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    There is one entry in the add/remove for office and it was last used on 1/21/09 The computer came with a 60 day trial version. I bought the software with disk and it was validated as authentic when I was trying to open it, I did not run any set up from the flash drive, this is where my mistake is, how do you do that.?
    Thanks for your help,
    Dee
     
    deester,
    #23
  5. 2009/02/15
    PeteC

    PeteC SuperGeek Staff

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    Look for setup.exe on the USB drive and double click on it to run. Follow the onscreen instructions. Hopefully the installation will run - these 60 day trials seem to cause a lot of problems.
     
    PeteC,
    #24
  6. 2009/02/15
    deester

    deester Inactive Alumni Thread Starter

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    Pete,
    That worked to a tee. Thanks for being so patient with me, I'm older and didn't grow up in the computer age and it takes me a little longer sometimes. That's the reason I have so many post with questions. I have an open post now, I can't get a wireless laptop to connect to a printer and I haven't heard any thing from that post in days.
    Dee
     
    deester,
    #25
  7. 2009/02/15
    PeteC

    PeteC SuperGeek Staff

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    Glad to have been able to help out :)

    If I can find your other post I'll bump it.
     
    PeteC,
    #26
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