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Solved My computer is sooooo slow!!!

Discussion in 'Malware and Virus Removal' started by chinaclipper, 2016/06/08.

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  1. 2016/06/13
    broni

    broni Moderator Malware Analyst

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    Sophos?
     
    broni,
    #21
  2. 2016/06/14
    chinaclipper

    chinaclipper Well-Known Member Thread Starter

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    Oops, Sorry. I did run it and it said "no threats discovered" or something like that. I will post the logs when I get back to my computer later today. thanks for the reminder!
    CC
     
    chinaclipper,
    #22


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  4. 2016/06/14
    chinaclipper

    chinaclipper Well-Known Member Thread Starter

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    2016-06-11 23:48:05.091 Sophos Virus Removal Tool version 2.5.5
    2016-06-11 23:48:05.091 Copyright (c) 2009-2014 Sophos Limited. All rights reserved.

    2016-06-11 23:48:05.091 This tool will scan your computer for viruses and other threats. If it finds any, it will give you the option to remove them.

    2016-06-11 23:48:05.091 Windows version 6.2 SP 0.0 build 9200 SM=0x100 PT=0x1 WOW64
    2016-06-11 23:48:05.092 Checking for updates...
    2016-06-11 23:48:05.105 Update progress: proxy server not available
    2016-06-11 23:48:25.531 Option all = no
    2016-06-11 23:48:25.531 Option recurse = yes
    2016-06-11 23:48:25.544 Option archive = no
    2016-06-11 23:48:25.544 Option service = yes
    2016-06-11 23:48:25.544 Option confirm = yes
    2016-06-11 23:48:25.544 Option sxl = yes
    2016-06-11 23:48:25.544 Option max-data-age = 35
    2016-06-11 23:48:25.544 Option EnableSafeClean = yes
    2016-06-11 23:48:29.360 Option vdl-logging = yes
    2016-06-11 23:48:29.376 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2016-06-11 23:48:29.376 Machine ID: 3cf5160ae38a4ef3a07b5fdf670fea3c
    2016-06-11 23:48:29.377 Component SVRTcli.exe version 2.5.5
    2016-06-11 23:48:29.377 Component control.dll version 2.5.5
    2016-06-11 23:48:29.377 Component SVRTservice.exe version 2.5.5
    2016-06-11 23:48:29.377 Component engine\osdp.dll version 1.44.1.2250
    2016-06-11 23:48:29.378 Component engine\veex.dll version 3.65.0.2250
    2016-06-11 23:48:29.378 Component engine\savi.dll version 9.0.1.2250
    2016-06-11 23:48:29.378 Component rkdisk.dll version 1.5.30.0
    2016-06-11 23:48:29.378 Version info: Product version 2.5.5
    2016-06-11 23:48:29.379 Version info: Detection engine 3.65.0
    2016-06-11 23:48:29.379 Version info: Detection data 5.26
    2016-06-11 23:48:29.379 Version info: Build date 4/5/2016
    2016-06-11 23:48:29.379 Version info: Data files added 457
    2016-06-11 23:48:29.379 Version info: Last successful update (not yet updated)
    2016-06-11 23:48:36.135 Downloading updates...
    2016-06-11 23:48:36.136 Update progress: [I96736] Looking for package C1A903B2-E63E-483b-982D-04BB9C457C60 1.0
    2016-06-11 23:48:36.136 Update progress: [I49502] Found supplement SAVIW32 LATEST
    2016-06-11 23:48:36.136 Update progress: [I49502] Found supplement IDE527 LATEST
    2016-06-11 23:48:36.136 Update progress: [I49502] Found supplement IDE528 LATEST
    2016-06-11 23:48:36.136 Update progress: [I49502] Found supplement IDE529 LATEST
    2016-06-11 23:48:36.136 Update progress: [I49502] Found supplement IDE530 LATEST
    2016-06-11 23:48:36.136 Update progress: [I19463] Syncing product C1A903B2-E63E-483b-982D-04BB9C457C60 1
    2016-06-11 23:48:36.136 Update progress: [I19463] Syncing product SAVIW32 70
    2016-06-11 23:48:48.387 Update progress: [I19463] Syncing product IDE527 142
    2016-06-11 23:48:49.340 Update progress: [I19463] Syncing product IDE528 127
    2016-06-11 23:48:49.340 Update progress: [I19463] Syncing product IDE529 135
    2016-06-11 23:48:49.340 Update progress: [I19463] Syncing product IDE530 60
    2016-06-11 23:48:49.434 Installing updates...
    2016-06-11 23:48:50.262 Error level 1
    2016-06-11 23:48:57.778 Update successful
    2016-06-11 23:49:08.903 Option all = no
    2016-06-11 23:49:08.903 Option recurse = yes
    2016-06-11 23:49:08.903 Option archive = no
    2016-06-11 23:49:08.903 Option service = yes
    2016-06-11 23:49:08.903 Option confirm = yes
    2016-06-11 23:49:08.903 Option sxl = yes
    2016-06-11 23:49:08.903 Option max-data-age = 35
    2016-06-11 23:49:08.903 Option EnableSafeClean = yes
    2016-06-11 23:49:09.746 Option vdl-logging = yes
    2016-06-11 23:49:09.746 Customer ID: 094260ca9b3af99f9d4a3909fc47a743
    2016-06-11 23:49:09.746 Machine ID: 3cf5160ae38a4ef3a07b5fdf670fea3c
    2016-06-11 23:49:09.746 Component SVRTcli.exe version 2.5.5
    2016-06-11 23:49:09.746 Component control.dll version 2.5.5
    2016-06-11 23:49:09.746 Component SVRTservice.exe version 2.5.5
    2016-06-11 23:49:09.746 Component engine\osdp.dll version 1.44.1.2250
    2016-06-11 23:49:09.746 Component engine\veex.dll version 3.65.0.2250
    2016-06-11 23:49:09.746 Component engine\savi.dll version 9.0.1.2250
    2016-06-11 23:49:09.746 Component rkdisk.dll version 1.5.30.0
    2016-06-11 23:49:10.653 Version info: Product version 2.5.5
    2016-06-11 23:49:10.653 Version info: Detection engine 3.65.0
    2016-06-11 23:49:10.653 Version info: Detection data 5.26
    2016-06-11 23:49:10.653 Version info: Build date 4/5/2016
    2016-06-11 23:49:10.653 Version info: Data files added 458
    2016-06-11 23:49:10.653 Version info: Last successful update 6/11/2016 6:48:57 PM

    2016-06-12 00:08:05.213 Could not open C:\Boot\BCD
    2016-06-12 00:09:09.429 Could not open C:\hiberfil.sys
    2016-06-12 00:09:24.820 Could not open C:\pagefile.sys
    2016-06-12 00:28:56.352 Could not open C:\swapfile.sys
    2016-06-12 00:28:56.632 Could not open C:\System Volume Information\{2db4794b-3030-11e6-bd5c-001d6035caf7}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-06-12 00:28:56.633 Could not open C:\System Volume Information\{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-06-12 00:28:56.633 Could not open C:\System Volume Information\{75d28716-3028-11e6-bd5c-001d6035caf7}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-06-12 00:28:56.634 Could not open C:\System Volume Information\{75d287be-3028-11e6-bd5c-001d6035caf7}{3808876b-c176-4e48-b7ae-04046e6cc752}
    2016-06-12 00:40:31.765 Password protected file C:\Users\Tom\Desktop\Toms Pictures\school stuff\ath346_first_test15.docx
    2016-06-12 00:40:31.779 Password protected file C:\Users\Tom\Desktop\Toms Pictures\school stuff\ath346_first_test15MAKEUP.docx
    2016-06-12 00:40:31.797 Password protected file C:\Users\Tom\Desktop\Toms Pictures\school stuff\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 00:42:08.365 Password protected file C:\Users\Tom\Documents\Documents\ath346_test10AA.docx
    2016-06-12 00:42:08.449 Password protected file C:\Users\Tom\Documents\Documents\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 00:42:31.965 Password protected file C:\Users\Tom\Documents\Documents etc\ath346_test10AA.docx
    2016-06-12 00:42:32.027 Password protected file C:\Users\Tom\Documents\Documents etc\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 00:58:19.354 Could not open C:\Windows\System32\catroot2\{127D0A1D-4EF2-11D1-8608-00C04FC295EE}\catdb
    2016-06-12 00:58:19.362 Could not open C:\Windows\System32\catroot2\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\catdb
    2016-06-12 00:58:25.360 Could not open C:\Windows\System32\config\BBI
    2016-06-12 00:58:25.575 Could not open C:\Windows\System32\config\RegBack\DEFAULT
    2016-06-12 00:58:25.602 Could not open C:\Windows\System32\config\RegBack\SAM
    2016-06-12 00:58:25.630 Could not open C:\Windows\System32\config\RegBack\SECURITY
    2016-06-12 00:58:25.647 Could not open C:\Windows\System32\config\RegBack\SOFTWARE
    2016-06-12 00:58:25.667 Could not open C:\Windows\System32\config\RegBack\SYSTEM
    2016-06-12 01:23:32.392 Password protected file F:\Documents etc\ath346_test10AA.docx
    2016-06-12 01:23:32.455 Password protected file F:\Documents etc\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 01:35:10.935 Password protected file F:\More Documents\Documents etc\ath346_test10AA.docx
    2016-06-12 01:35:10.982 Password protected file F:\More Documents\Documents etc\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 01:42:24.623 Password protected file F:\school stuff\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 01:42:35.716 Password protected file F:\summer fun\school stuff\ATHT_346_test2_08_2010with mods.docx
    2016-06-12 01:42:55.201 SafeClean bin directory is empty.
    2016-06-12 01:42:55.998 Error level 0

    2016-06-12 18:22:32.409 Scan completed.
    2016-06-12 18:22:32.409

    ------------------------------------------------------------
     
    chinaclipper,
    #23
  5. 2016/06/14
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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    Update your Java version here: Java Downloads for All Operating Systems
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.
    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    ===================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - Keep your Firefox healthy with a quick checkup
    other browsers: Qualys BrowserCheck (click on "Scan without installing plugin" and then on "Scan now ")

    5. Download, and install WOT (Web OF Trust): Safe Browsing Tool | WOT (Web of Trust). It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): Personal Software Inspector. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: How did I get infected? - Anti-Virus, Anti-Malware, and Privacy Software
    Simple and easy ways to keep your computer safe and secure on the Internet: Simple and easy ways to keep your computer safe and secure on the Internet
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: Answers to common security questions - Best Practices - Anti-Virus, Anti-Malware, and Privacy Software

    12. Please, let me know, how your computer is doing.
     
    broni,
    #24
  6. 2016/06/18
    chinaclipper

    chinaclipper Well-Known Member Thread Starter

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    Thanks Broni, seems to be GTG!
    Best
    CC
     
    chinaclipper,
    #25
  7. 2016/06/18
    broni

    broni Moderator Malware Analyst

    Joined:
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    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #26
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