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Solved My Computer is running slow.

Discussion in 'Malware and Virus Removal Archive' started by Medabee, 2014/11/17.

  1. 2014/11/20
    Medabee

    Medabee Active Member Thread Starter

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    I downloaded the eset smart installer, but when I get to this stage:

    ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.

    It says it isn't able to download its definitions even with Kapersky's protection being paused.
     
  2. 2014/11/20
    broni

    broni Moderator Malware Analyst

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    Instead of Eset...

    • Download Sophos Free Virus Removal Tool and save it to your desktop
    • Double click the icon and select Run
    • Click Next
    • Select I accept the terms in this license agreement, then click Next twice
    • Click Install
    • Click Finish to launch the program
    • Once the virus database has been updated click Start Scanning
    • If any threats are found click Details, then View log file... (bottom left hand corner)
    • Copy and paste the results in your reply
    • Close the Notepad document, close the Threat Details screen, then click Start cleanup
    • Click Exit to close the program
     

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  4. 2014/11/20
    Medabee

    Medabee Active Member Thread Starter

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    Am I to disable my antivirus as well when running Sophos?
     
  5. 2014/11/20
    broni

    broni Moderator Malware Analyst

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    You should.
     
  6. 2014/11/20
    Medabee

    Medabee Active Member Thread Starter

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    It said my computer was clean.

    I might scan it again tomorrow because I ended up scanning it with my antivirus on...oops.. 8I
     
  7. 2014/11/20
    broni

    broni Moderator Malware Analyst

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    That's fine.
    You don't have to have your AV off. It's recommended to speed up the process.

    [​IMG] Update Firefox to the current 31.1.1 version.

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    [​IMG] Update your Java version here: http://www.java.com/en/download/manual.jsp
    Alternate download: http://www.filehippo.com/search?q=java

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    ==================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
  8. 2014/11/20
    Medabee

    Medabee Active Member Thread Starter

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    One quick question. When I scan MalwareBytes and if it states it has quarantined them. Do I select they option delete or do I let them remain in quarantine?

    I have heard different responses from different friends and just wanted to know for sure.
     
  9. 2014/11/20
    broni

    broni Moderator Malware Analyst

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    It doesn't matter.
    Once in quarantine it's dead.
     
  10. 2014/11/20
    Medabee

    Medabee Active Member Thread Starter

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    ok, thanks. I'll follow up with you tomorrow. You are incredible! n.n
     
  11. 2014/11/22
    broni

    broni Moderator Malware Analyst

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    The issue seems to be resolved.
     

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