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Solved Multiple virus infection blocks Win7 from starting

Discussion in 'Malware and Virus Removal Archive' started by vmoralesv, 2013/11/10.

  1. 2013/11/26
    vmoralesv

    vmoralesv Well-Known Member Thread Starter

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    Oh! I think that the previous problems with sudden program termination is due to an over-sensitive mouse left button. It clicks when you are not even touching the button! I will try to reduce the mouse settings.
     
  2. 2013/11/26
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Firefox to the current 25.0.1 version.

    [​IMG] Update Adobe Flash Player: http://get.adobe.com/flashplayer/
    Make sure you UN-check Yes, install McAfee Security Scan Plus

    NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
    NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

    ==============================

    Your computer is clean [​IMG]

    1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

    Run OTL

    • Under the Custom Scans/Fixes box at the bottom, paste in the following:

    Code:
    :OTL
    :Commands
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [emptyjava]
    [CLEARALLRESTOREPOINTS]
    [Reboot]
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • Post resulting log.

    2. Now, we'll remove all tools, we used during our cleaning process

    Clean up with OTL:

    • Double-click OTL.exe to start the program.
    • Close all other programs apart from OTL as this step will require a reboot
    • On the OTL main screen, press the CLEANUP button
    • Say Yes to the prompt and then allow the program to reboot your computer.

    If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

    3. Make sure Windows Updates are current.

    4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    5. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

    9. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    11. (Windows XP only) Run defrag at your convenience.

    12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    13. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

    14. Please, let me know, how your computer is doing.
     

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  4. 2013/11/27
    vmoralesv

    vmoralesv Well-Known Member Thread Starter

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    Flashplayer and Firefox were updated. Also, this is the log produced by OTL after performing the fix. I run the clean up also and installed WOT.

    All processes killed
    ========== OTL ==========
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Jotham
    ->Temp folder emptied: 568328 bytes
    ->Temporary Internet Files folder emptied: 132459113 bytes
    ->Java cache emptied: 0 bytes
    ->FireFox cache emptied: 135785517 bytes
    ->Google Chrome cache emptied: 144103619 bytes
    ->Flash cache emptied: 5019 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 25212 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 316 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\LocalLow\Sun\Java\Deployment folder emptied: 0 bytes
    RecycleBin emptied: 27020525 bytes

    Total Files Cleaned = 420.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Default

    User: Default User

    User: Jotham
    ->Flash cache emptied: 0 bytes

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Default

    User: Default User

    User: Jotham
    ->Java cache emptied: 0 bytes

    User: Public

    Total Java Files Cleaned = 0.00 mb

    System Restore Service not available.

    OTL by OldTimer - Version 3.2.69.0 log created on 11272013_152320

    Files\Folders moved on Reboot...
    C:\Users\Jotham\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Jotham\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
    File move failed. C:\Windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.
    File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\%20-%201102_LiveRail%20request%20for%20ad-sources%20has%20timed%20out.%20httpStatus=0%20Error_%20HTTP%20request%20timed%20out%20in%2010000ms[10].json not found!
    File\Folder C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\%20-%201102_LiveRail%20request%20for%20ad-sources%20has%20timed%20out.%20httpStatus=0%20Error_%20HTTP%20request%20timed%20out%20in%2010000ms[11].json not found!

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     
  5. 2013/11/27
    broni

    broni Moderator Malware Analyst

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    14. Please, let me know, how your computer is doing.
     
  6. 2013/11/28
    vmoralesv

    vmoralesv Well-Known Member Thread Starter

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    So far the computer is working without any problem. I hope that Jotham changes the way he goes on the web carelessly! Thank you very much, Broni.
     
  7. 2013/11/28
    broni

    broni Moderator Malware Analyst

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    Way to go!! [​IMG]
    Good luck and stay safe :)
     

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