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Solved Multiple Errors on System - Cannot Uninstall SW

Discussion in 'Malware and Virus Removal Archive' started by Mr. Chip, 2010/03/15.

  1. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    [Resolved] Multiple Errors on System - Cannot Uninstall SW

    My computer started acting strangly today. It all started when I booted up and received a message that a program from Intuit could not start and was being shut down. This program is part of QuickBooks 2010 - software that I recently installed but no longer need. I went to Add/Remove programs and tried to uninstall the software. When I selected Uninstall, I saw a pop-up that says

    "To help protect your computer, Windows has closed this program. Windows Installer. Data Execution Prevention helps protect against damage from viruses and other security threats. "

    I tried uninstalling again and received a new pop-up:

    "msiexec.exe has encountered a problem and needs to close... "

    My computer sits behind a hardware firewall. I run F-Prot antivirus which is updated daily. My computer is also fully scanned once a day. I also use SpyBot. It had not been updated for a month or so, so I updated, immunized my system, and ran a full check which all came out clear.

    Here is a HijackThis log:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 10:18:49 AM, on 3/15/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16981)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe
    C:\WINDOWS\system32\OBroker.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    C:\Documents and Settings\clevinson\Start Menu\Programs\Startup\winesm32.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mcomm.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mlauncher.exe
    C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
    C:\Program Files\EditPlus 2\editplus.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\SearchFilterHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://companyweb
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\Program Files\Virtual Account Numbers\BhoCitUS.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe "
    O4 - HKLM\..\Run: [IDTSysTrayApp] sttray.exe
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe "
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe "
    O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe "
    O4 - HKLM\..\Run: [Citi Virtual Account Numbers] C:\PROGRA~1\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
    O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe "/Trigger RunAtLogon "
    O4 - Startup: winesm32.exe
    O4 - Global Startup: SnagIt 9.lnk = C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Virtual Account Numbers - {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://events.vcall.com
    O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://mynewserver/connectcomputer/nshelp.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228099459805
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://meeting.juniper.net/dana-cached/setup/JuniperSetupSP1.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\Software\..\Telephony: DomainName = techwiselan.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS1\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS2\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: acaptuser32.dll
    O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

    --
    End of file - 11884 bytes

    I would really appreciate help with this!

    Chip
     
  2. 2010/03/15
    Admin.

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  4. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

    Joined:
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    DDS Logs for Infected Machine

    Hi Arie,

    I am so sorry for posting this in the wrong forum! I don't know if my HJT log above will be any help. My computer is certainly behaving strange - sometimes I go to open a program and nothing happens as well as a lot of errors windows wants to report to Microsoft. I ran the DDS software and here are the two log results:

    *********** LOG #1

    DDS (Ver_09-03-16.01) - NTFSx86
    Run by chip at 12:04:54.24 on Mon 03/15/2010
    Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_14
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3582.2721 [GMT -7:00]

    AV: F-PROT Antivirus for Windows *On-access scanning enabled* (Updated)

    ============== Running Processes ===============

    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    C:\WINDOWS\system32\svchost -k rpcss
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k NetworkService
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\svchost.exe -k LocalService
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    C:\WINDOWS\System32\alg.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe
    C:\WINDOWS\system32\OBroker.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    C:\Documents and Settings\clevinson\Start Menu\Programs\Startup\winesm32.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mcomm.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mlauncher.exe
    C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
    C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\NOTEPAD.EXE
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Documents and Settings\clevinson\Desktop\Desktop Collapse\000000\May 2009 Other Desktop\dds.scr
    C:\WINDOWS\system32\SearchFilterHost.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    ============== Pseudo HJT Report ===============

    uStart Page = hxxp://www.google.com/
    uDefault_Page_URL = hxxp://companyweb
    mDefault_Page_URL = hxxp://companyweb
    uInternet Settings,ProxyOverride = *.local
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: CitiUSBrowserHelper Class: {387edf53-1cf2-4523-bc2f-13462651be8c} - c:\program files\virtual account numbers\BhoCitUS.dll
    BHO: WsftpBrowserHelper Class: {601ed020-fb6c-11d3-87d8-0050da59922b} - c:\program files\ws_ftp pro\wsbho2k0.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe "
    uRun: [GoToMeeting] c:\program files\citrix\gotomeeting\366\g2mstart.exe "/Trigger RunAtLogon "
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe "
    mRun: [IDTSysTrayApp] sttray.exe
    mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe "
    mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe "
    mRun: [F-PROT Antivirus Tray application] c:\program files\frisk software\f-prot antivirus for windows\FProtTray.exe
    mRun: [DiskeeperSystray] "c:\program files\executive software\diskeeper\DkIcon.exe "
    mRun: [Citi Virtual Account Numbers] c:\progra~1\virtua~1\CitiVAN.exe /lang=en_RG /dontopenmycards
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe "
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe "
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    StartupFolder: c:\documents and settings\clevinson\start menu\programs\startup\winesm32.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 9\SnagIt32.exe
    mPolicies-explorer: NoWelcomeScreen = 1 (0x1)
    IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    IE: {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - c:\progra~1\virtua~1\CitiVAN.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    Trusted Zone: hp.com\h20168.www2
    Trusted Zone: hp.com\sbesp.houston
    Trusted Zone: vcall.com\events
    DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} - hxxps://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
    DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
    DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} - hxxp://download.microsoft.com/download/e/4/9/e494c802-dd90-4c6b-a074-469358f075a6/OGAControl.cab
    DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} - hxxp://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} - hxxp://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} - hxxp://mySBSserver/connectcomputer/nshelp.dll
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228099459805
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_14-windows-i586.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://meeting.juniper.net/dana-cached/setup/JuniperSetupSP1.cab
    TCP: {384397BF-7F03-4A0C-8A9E-AA57194AC88E} = 192.168.1.33,192.168.2.34
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - c:\program files\belarc\advisor\system\BAVoilaX.dll
    Handler: g7ps - {9EACF0FB-4FC7-436E-989B-3197142AD979} - c:\program files\common files\g7ps\shared files\g7psdll\G7PS.dll
    Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\intuit\quickbooks 2010\HelpAsyncPluggableProtocol.dll
    Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    AppInit_DLLs: acaptuser32.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    LSA: Notification Packages = scecli kbdbjt.dll

    ================= FIREFOX ===================

    FF - ProfilePath - c:\docume~1\clevin~1\applic~1\mozilla\firefox\profiles\4xr9euph.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://google.com/
    FF - component: c:\documents and settings\clevinson\application data\mozilla\firefox\profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - plugin: c:\documents and settings\clevinson\application data\mozilla\plugins\npPxPlay.dll
    FF - plugin: c:\documents and settings\clevinson\local settings\application data\yahoo!\browserplus\2.4.21\plugins\npybrowserplus_2.4.21.dll
    FF - plugin: c:\program files\google\update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

    ---- FIREFOX POLICIES ----
    c:\program files\mozilla firefox\greprefs\all.js - pref( "ui.use_native_colors ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "ui.use_native_popup_windows ", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.enable_click_image_resizing ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "media.enforce_same_site_origin ", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "media.cache_size ", 51200);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "media.ogg.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "media.wave.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "media.autoplay.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "accessibility.browsewithcaret_shortcut.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.urlbar.autocomplete.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "capability.policy.mailnews.*.wholeText ", "noAccess ");
    c:\program files\mozilla firefox\greprefs\all.js - pref( "dom.storage.default_quota ", 5120);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "javascript.options.mem.high_water_mark ", 32);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "javascript.options.mem.gc_frequency ", 1600);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "network.http.prompt-temp-redirect ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "network.auth.force-generic-ntlm ", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "layout.css.dpi ", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "layout.css.devPixelsPerPx ", "-1 ");
    c:\program files\mozilla firefox\greprefs\all.js - pref( "gestures.enable_single_finger_input ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "svg.smil.enabled ", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "ui.trackpoint_hack.enabled ", -1);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.debug ", false);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.agedWeight ", 2);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.bucketSize ", 1);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.maxTimeGroupings ", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.timeGroupingSize ", 604800);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.boundaryWeight ", 25);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "browser.formfill.prefixWeight ", 5);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "network.tcp.sendbuffer ", 131072);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "geo.enabled ", true);
    c:\program files\mozilla firefox\greprefs\all.js - pref( "html5.enable ", false);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.ssl3.rsa_seed_sha ", true);
    c:\program files\mozilla firefox\greprefs\security-prefs.js - pref( "security.remember_cert_checkbox_default_setting ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref( "app.update.download.backgroundInterval ", 600);
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref( "app.update.url.manual ", "http://www.firefox.com ");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref( "browser.search.param.yahoo-fr ", "moz35 ");
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref( "browser.search.param.yahoo-fr-cjkt ", "moz35 "); // now unused
    c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref( "browser.search.param.yahoo-fr-ja ", "mozff ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "extensions.blocklist.level ", 2);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name ", "chrome://browser/locale/browser.properties ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description ", "chrome://browser/locale/browser.properties ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add ", "addons.mozilla.org ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add.36 ", "getpersonas.com ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "lightweightThemes.update.enabled ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.urlbar.delay ", 50);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.urlbar.restrict.typed ", "~ ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.urlbar.default.behavior ", 0);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.allTabs.previews ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.history ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.formdata ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.passwords ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.downloads ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.cookies ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.cache ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.sessions ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.offlineApps ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.clearOnShutdown.siteSettings ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.history ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.formdata ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.passwords ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.downloads ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.cookies ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.cache ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.sessions ", true);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.offlineApps ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.cpd.siteSettings ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "privacy.sanitize.migrateFx3Prefs ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "plugins.hide_infobar_for_outdated_plugin ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "plugins.update.notifyUser ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.ssl_override_behavior ", 2);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "security.alternate_certificate_error_page ", "certerror ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.privatebrowsing.autostart ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.privatebrowsing.dont_prompt_on_enter ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "geo.wifi.uri ", "https://www.google.com/loc/json ");
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "toolbar.customization.usesheet ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.enable ", false);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.max ", 20);
    c:\program files\mozilla firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.cachetime ", 20);

    ============= SERVICES / DRIVERS ===============

    R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [2008-11-13 682840]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [2009-4-25 28544]
    R2 AnonMgmtSvc;Anonymizer Management Service;c:\program files\anonymizer\anonymizer software\common\AnonMgmtSvc.exe [2008-11-17 37560]
    R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\frisk software\f-prot antivirus for windows\FPAVServer.exe [2009-8-27 75424]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-5 135664]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2008-4-14 14336]

    =============== Created Last 30 ================

    2010-03-15 10:18 <DIR> --d----- c:\program files\Trend Micro
    2010-03-14 23:05 802,304 a------- c:\windows\system32\drivers\gqievs.sys
    2010-03-14 23:05 148 a------- c:\windows\system32\fjhdyfhsn.bat
    2010-03-14 23:05 35,328 a---h--- c:\windows\system32\Ati2dial.dll
    2010-03-14 23:05 4 a------- c:\docume~1\clevin~1\applic~1\avdrn.dat
    2010-03-08 15:19 <DIR> --d----- c:\docume~1\clevin~1\applic~1\Intuit
    2010-03-08 15:18 <DIR> --d----- c:\program files\common files\supportsoft
    2010-03-08 15:18 1,933,312 a------- c:\windows\system32\cdintf251.dll
    2010-02-27 12:42 <DIR> --d----- c:\program files\MyPublisher
    2010-02-27 12:42 <DIR> --d----- c:\docume~1\clevin~1\applic~1\MyPublisher

    ==================== Find3M ====================

    2010-01-05 03:00 832,512 a------- c:\windows\system32\wininet.dll
    2010-01-05 03:00 78,336 a------- c:\windows\system32\ieencode.dll
    2010-01-05 03:00 17,408 a------- c:\windows\system32\corpol.dll
    2009-12-21 20:20 112,056 -------- c:\windows\system32\acaptuser32.dll
    2009-12-16 11:43 343,040 a------- c:\windows\system32\mspaint.exe
    2009-05-21 12:52 70,984 -------- c:\documents and settings\clevinson\g2mdlhlpx.exe

    ============= FINISH: 12:06:03.55 ===============


    ************ LOG #2


    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT

    DDS (Ver_09-03-16.01)

    Microsoft Windows XP Professional
    Boot Device: \Device\HarddiskVolume1
    Install Date: 11/12/2008 7:05:15 PM
    System Uptime: 3/15/2010 9:57:25 AM (3 hours ago)

    Motherboard: Dell Inc. | | 0HJ054
    Processor: Intel(R) Pentium(R) 4 CPU 3.40GHz | Microprocessor | 3391/800mhz

    ==== Disk Partitions =========================

    C: is FIXED (NTFS) - 233 GiB total, 125.823 GiB free.
    D: is FIXED (NTFS) - 233 GiB total, 232.356 GiB free.
    E: is CDROM ()
    F: is CDROM ()
    G: is NetworkDisk (NTFS) - 35 GiB total, 21.351 GiB free.
    M: is NetworkDisk (NTFS) - 518 GiB total, 191.387 GiB free.
    O: is NetworkDisk (NTFS) - 70 GiB total, 40.28 GiB free.
    W: is Removable
    X: is Removable
    Y: is Removable
    Z: is Removable

    ==== Disabled Device Manager Items =============

    Class GUID: TI Technologies Inc.
    Description: RADEON X600 256MB HyperMemory Secondary
    Device ID: PCI\VEN_1002&DEV_5B72&SUBSYS_06031002&REV_00\4&1603E009&0&0108
    Manufacturer: ATI Technologies Inc.
    Name: RADEON X600 256MB HyperMemory Secondary
    PNP Device ID: PCI\VEN_1002&DEV_5B72&SUBSYS_06031002&REV_00\4&1603E009&0&0108
    Service: ati2mtag

    Class GUID: {4D36E97E-E325-11CE-BFC1-08002BE10318}
    Description: Multimedia Controller
    Device ID: PCI\VEN_1002&DEV_4D52&SUBSYS_A3461002&REV_00\4&5855BE9&0&10F0
    Manufacturer:
    Name: Multimedia Controller
    PNP Device ID: PCI\VEN_1002&DEV_4D52&SUBSYS_A3461002&REV_00\4&5855BE9&0&10F0
    Service:

    ==== System Restore Points ===================

    RP397: 12/15/2009 6:38:13 PM - System Checkpoint
    RP398: 12/16/2009 6:42:04 PM - System Checkpoint
    RP399: 12/17/2009 8:02:38 PM - System Checkpoint
    RP400: 12/18/2009 11:31:01 PM - System Checkpoint
    RP401: 12/20/2009 4:09:14 PM - System Checkpoint
    RP402: 12/21/2009 10:32:12 PM - System Checkpoint
    RP403: 12/23/2009 5:25:19 PM - System Checkpoint
    RP404: 12/24/2009 6:33:36 PM - System Checkpoint
    RP405: 12/27/2009 12:44:38 AM - Software Distribution Service 3.0
    RP406: 12/28/2009 11:06:00 AM - System Checkpoint
    RP407: 12/29/2009 2:00:18 PM - System Checkpoint
    RP408: 12/30/2009 2:47:30 PM - System Checkpoint
    RP409: 12/31/2009 5:30:30 PM - System Checkpoint
    RP410: 1/1/2010 5:58:33 PM - System Checkpoint
    RP411: 1/3/2010 10:08:01 AM - System Checkpoint
    RP412: 1/3/2010 10:09:28 PM - Printer Driver Amyuni Document Converter 400 Installed
    RP413: 1/4/2010 7:43:44 AM - Software Distribution Service 3.0
    RP414: 1/5/2010 12:26:33 AM - Software Distribution Service 3.0
    RP415: 1/6/2010 8:22:48 AM - System Checkpoint
    RP416: 1/7/2010 3:32:48 PM - System Checkpoint
    RP417: 1/8/2010 4:08:39 PM - System Checkpoint
    RP418: 1/10/2010 11:04:20 AM - System Checkpoint
    RP419: 1/11/2010 2:15:18 PM - System Checkpoint
    RP420: 1/12/2010 5:30:55 PM - System Checkpoint
    RP421: 1/13/2010 7:47:33 AM - Software Distribution Service 3.0
    RP422: 1/14/2010 9:51:53 AM - System Checkpoint
    RP423: 1/15/2010 12:45:20 PM - System Checkpoint
    RP424: 1/16/2010 1:19:46 PM - System Checkpoint
    RP425: 1/18/2010 6:02:33 PM - System Checkpoint
    RP426: 1/19/2010 8:45:54 PM - System Checkpoint
    RP427: 1/20/2010 11:21:07 PM - System Checkpoint
    RP428: 1/21/2010 11:16:30 PM - Software Distribution Service 3.0
    RP429: 1/23/2010 1:52:55 PM - System Checkpoint
    RP430: 1/23/2010 3:23:44 PM - Software Distribution Service 3.0
    RP431: 1/24/2010 3:40:02 PM - System Checkpoint
    RP432: 1/25/2010 4:53:21 PM - System Checkpoint
    RP433: 1/26/2010 7:27:14 PM - System Checkpoint
    RP434: 1/27/2010 8:54:20 PM - System Checkpoint
    RP435: 1/28/2010 9:04:38 PM - System Checkpoint
    RP436: 1/29/2010 10:41:37 PM - System Checkpoint
    RP437: 1/31/2010 6:55:44 PM - System Checkpoint
    RP438: 2/1/2010 7:07:49 PM - System Checkpoint
    RP439: 2/2/2010 10:30:12 PM - System Checkpoint
    RP440: 2/3/2010 10:43:19 PM - System Checkpoint
    RP441: 2/5/2010 1:04:42 PM - System Checkpoint
    RP442: 2/6/2010 3:34:38 PM - System Checkpoint
    RP443: 2/7/2010 8:14:05 AM - Removed iTunes
    RP444: 2/8/2010 9:19:35 AM - System Checkpoint
    RP445: 2/9/2010 1:04:12 PM - System Checkpoint
    RP446: 2/9/2010 11:27:18 PM - Software Distribution Service 3.0
    RP447: 2/11/2010 1:14:14 PM - System Checkpoint
    RP448: 2/12/2010 3:38:18 PM - System Checkpoint
    RP449: 2/15/2010 9:02:38 PM - Software Distribution Service 3.0
    RP450: 2/16/2010 9:16:19 PM - System Checkpoint
    RP451: 2/17/2010 10:29:14 PM - System Checkpoint
    RP452: 2/19/2010 11:13:44 AM - System Checkpoint
    RP453: 2/20/2010 11:55:09 AM - System Checkpoint
    RP454: 2/21/2010 2:00:07 PM - System Checkpoint
    RP455: 2/22/2010 2:27:52 PM - System Checkpoint
    RP456: 2/23/2010 6:38:39 PM - System Checkpoint
    RP457: 2/24/2010 8:18:11 AM - Software Distribution Service 3.0
    RP458: 2/25/2010 9:10:54 AM - System Checkpoint
    RP459: 2/26/2010 9:29:34 AM - System Checkpoint
    RP460: 2/28/2010 1:12:51 AM - System Checkpoint
    RP461: 3/1/2010 12:53:16 PM - System Checkpoint
    RP462: 3/2/2010 3:18:21 PM - System Checkpoint
    RP463: 3/3/2010 4:27:52 PM - System Checkpoint
    RP464: 3/4/2010 6:17:26 PM - System Checkpoint
    RP465: 3/5/2010 6:43:37 PM - System Checkpoint
    RP466: 3/7/2010 2:11:23 PM - System Checkpoint
    RP467: 3/8/2010 2:15:24 PM - Installed QuickBooks
    RP468: 3/9/2010 10:16:52 PM - System Checkpoint
    RP469: 3/10/2010 12:37:30 AM - Software Distribution Service 3.0
    RP470: 3/11/2010 8:08:08 AM - System Checkpoint
    RP471: 3/12/2010 8:14:59 AM - System Checkpoint
    RP472: 3/13/2010 10:22:22 AM - System Checkpoint
    RP473: 3/14/2010 11:48:11 AM - System Checkpoint

    ==== Installed Programs ======================

    Acrobat.com
    Active@ ISO Burner
    Adobe Acrobat 9 Pro Extended - English, Français, Deutsch
    Adobe Acrobat 9.3.0 - CPSID_52073
    Adobe AIR
    Adobe Anchor Service CS3
    Adobe Asset Services CS3
    Adobe Bridge CS3
    Adobe Bridge Start Meeting
    Adobe Camera Raw 4.0
    Adobe CMaps
    Adobe Color - Photoshop Specific
    Adobe Color Common Settings
    Adobe Color EU Extra Settings
    Adobe Color JA Extra Settings
    Adobe Color NA Recommended Settings
    Adobe Default Language CS3
    Adobe Device Central CS3
    Adobe ExtendScript Toolkit 2
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player 10 Plugin
    Adobe Fonts All
    Adobe Help Viewer CS3
    Adobe Linguistics CS3
    Adobe PDF Library Files
    Adobe Photoshop CS3
    Adobe Presenter 7
    Adobe Reader 9.3
    Adobe Setup
    Adobe Shockwave Player
    Adobe Stock Photos CS3
    Adobe Type Support
    Adobe Update Manager CS3
    Adobe Version Cue CS3 Client
    Adobe WinSoft Linguistics Plugin
    Adobe XMP Panels CS3
    Anonymizer Software
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Belarc Advisor 7.2
    Bonjour
    Broadcom 440x 10/100 Integrated Controller
    CamStudio
    Canon Utilities Digital Photo Professional 3.6
    Canon Utilities EOS Utility
    Canon Utilities PhotoStitch
    Critical Update for Windows Media Player 11 (KB959772)
    CyberLink PhotoNow
    CyberLink PowerDirector
    Dell Resource CD
    Diskeeper Server Standard Edition
    EditPlus 2
    F-PROT Antivirus for Windows
    FOX News Live
    Good Keywords v3 072809
    Google Calendar Sync
    Google Toolbar for Internet Explorer
    Google Update Helper
    GoToMeeting 4.5.0.452
    GSiteCrawler
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB969084)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    HP BladeSystem Power Sizing Tool
    HP Sizing Tool Update Components
    HTML Text Extractor
    Intel(R) PRO Network Connections Drivers
    InterActual Player
    Ipswitch WS_FTP Pro
    Java(TM) 6 Update 14
    Juniper Networks Secure Meeting 6.2.0
    jv16 PowerTools 2009
    Lizardtech DjVu Control
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB953297)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Base Smart Card Cryptographic Service Provider Package
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Primary Interop Assemblies
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Professional 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Report Viewer Redistributable 2008 (KB971119)
    Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft Sync Framework Runtime v1.0 (x86)
    Microsoft Sync Framework Services v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual Studio 2005 Tools for Office Runtime
    Mozilla Firefox (3.6)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 4.0 SP2 Parser and SDK
    MyPublisher
    Panda ActiveScan 2.0
    PDF Settings
    Photo Mechanic 4.6
    Photodex Presenter
    PokerStars
    Pro Studio Manager ver.3.5
    ProShow Gold
    QIF2
    QuickBooks
    QuickBooks Pro 2007
    QuickBooks Pro 2010
    QuickBooks Pro Edition 2004
    QuickBooks Product Listing Service
    QuickTime
    RideMax for Disneyland 5.1
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB978380)
    Security Update for Microsoft Office Excel 2007 (KB978382)
    Security Update for Microsoft Office Outlook 2007 (KB972363)
    Security Update for Microsoft Office PowerPoint 2007 (KB957789)
    Security Update for Microsoft Office Publisher 2007 (KB969693)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB969613)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 7 (KB974455)
    Security Update for Windows Internet Explorer 7 (KB976325)
    Security Update for Windows Internet Explorer 7 (KB978207)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Search 4 - KB963093
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978706)
    Shadow Copy Client
    ShredXP
    SigmaTel Audio
    Skype™ 4.0
    SmartSound Quicktracks Plugin
    SnagIt 9
    Spelling Dictionaries Support For Adobe Reader 9
    SPSS 16.0 for Windows
    Spybot - Search & Destroy
    SupportSoft Assisted Service
    SyncToy 2.0 (x86)
    Update for 2007 Microsoft Office System (KB967642)
    Update for 2007 Microsoft Office System (KB977724)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 Help for Common Features (KB963673)
    Update for Microsoft Office Access 2007 Help (KB963663)
    Update for Microsoft Office Excel 2007 Help (KB963678)
    Update for Microsoft Office InfoPath 2007 (KB976416)
    Update for Microsoft Office Outlook 2007 Help (KB963677)
    Update for Microsoft Office Powerpoint 2007 Help (KB963669)
    Update for Microsoft Office Publisher 2007 Help (KB963667)
    Update for Microsoft Office Script Editor Help (KB963671)
    Update for Microsoft Office Word 2007 (KB974561)
    Update for Microsoft Office Word 2007 Help (KB963665)
    Update for Microsoft Windows (KB971513)
    Update for Outlook 2007 Junk Email Filter (kb979895)
    Update for Windows Internet Explorer 7 (KB976749)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB943729)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VersaCheck 2004 Silver Express
    Virtual Account Numbers
    WebFldrs XP
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Internet Explorer 7
    Windows Management Framework Core
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Search 4.0
    WinZip
    Yahoo! BrowserPlus

    ==== Event Viewer Messages From Past Week ========

    3/14/2010 11:05:40 PM, error: Service Control Manager [7000] - The Microsoft Kernel Acoustic Echo Canceller service failed to start due to the following error: A device attached to the system is not functioning.
    3/13/2010 8:50:32 AM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service WSearch with arguments " " in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
    3/13/2010 8:50:32 AM, error: DCOM [10005] - DCOM got error "%1055" attempting to start the service winmgmt with arguments " " in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
    3/12/2010 7:01:02 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service ntmssvc with arguments "-Service" in order to run the server: {D61A27C6-8F53-11D0-BFA0-00A024151983}

    ==== End Of File ===========================
     
    Last edited: 2010/03/15
  5. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    Print these instructions out.

    NOTE. If any of the programs listed below refuse to run, try renaming executive file to something else; for instance, rename hijackthis.exe to scanner.exe

    ***VERY IMPORTANT! Make sure, you update Malwarebytes before running the scans.***


    STEP 1. Download Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php to your desktop.
    (Malwarebytes is free to use as a manual scanner. Payment is only required if you wish to have it run and update automatically which is not necessary for our purposes)

    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform Quick Scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.

    The log can also be found here:
    C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
    Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

    RESTART COMPUTER!

    STEP 2. Download GMER: http://www.gmer.net/files.php, by clicking on Download EXE button.
    Alternative downloads:
    - http://majorgeeks.com/GMER_d5198.html
    - http://www.softpedia.com/get/Interne...ers/GMER.shtml
    Double click on downloaded .exe file, select Rootkit tab and click the Scan button.
    When scan is completed, click Save button, and save the results as gmer.log
    Warning ! Please, do not select the "Show all" checkbox during the scan.
    Post the log to your next reply.

    RESTART COMPUTER

    STEP 3. Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Installer under Version 2.0.2
    [DO NOT download version 2.0.3 (beta)]
    Install, and run it.
    Post HijackThis log.
    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
    Do NOT attempt to "fix" anything!


    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
    Mr. Chip likes this.
  6. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Thanks broni - I will get started on this right away!
     
  7. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    Ok :)...
     
  8. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Step #1 mbam log

    broni,

    I completed Step #1. At the end a window came up that said some of the items need to be deleted on re-boot. Here is the log:

    Malwarebytes' Anti-Malware 1.44
    Database version: 3871
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    3/15/2010 12:38:18 PM
    mbam-log-2010-03-15 (12-38-18).txt

    Scan type: Quick Scan
    Objects scanned: 153455
    Time elapsed: 7 minute(s), 56 second(s)

    Memory Processes Infected: 1
    Memory Modules Infected: 2
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 4

    Memory Processes Infected:
    C:\Documents and Settings\clevinson\Start Menu\Programs\Startup\winesm32.exe (Trojan.Downloader) -> Unloaded process successfully.

    Memory Modules Infected:
    C:\WINDOWS\kbdbjt.dll (Trojan.Hiloti) -> Delete on reboot.
    C:\WINDOWS\system32\Ati2dial.dll (Spyware.Passwords) -> Delete on reboot.

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: kbdbjt.dll -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\WINDOWS\kbdbjt.dll (Trojan.Vundo.H) -> Delete on reboot.
    C:\WINDOWS\system32\Ati2dial.dll (Spyware.Passwords) -> Delete on reboot.
    C:\Documents and Settings\clevinson\Start Menu\Programs\Startup\winesm32.exe (Trojan.Downloader) -> Delete on reboot.
    C:\Documents and Settings\clevinson\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.

    I am off to step #2. The names on some of the above have me concerned. Does this mean that someone has gained access to my passwords (banking, etc.)?

    Chip
     
  9. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    Did you reboot?

    Yes, possible. You should change them immediately using healthy computer.
     
  10. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    broni,

    Thank you so much for your help!

    I may have messed up. Is it OK to have Firefox open while running GMER? I started GMER, then it cam back with a message that said it found several errors and that I should run a full scan. I said yes then I went to open Firefox.

    After I logged in my whole computer locked up. Even CTL-ALT-DEL did not work. I had to do a hard re-boot.

    1. Can I run GMER now with Firefox open?
    2. Should I do the full scan after it finds errors?
    3. Now you have me nervous about my passwords. What passwords are vulnerable with the spyware? I probably have 40+ passwords for various websites as well as network files.
    4. Once finished, should I also check my SBS 2003 server for infection?

    I will wait for your reply before running GMER again.
     
  11. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    3. Basically, if ANY trojan is found, all sensitive passwords should be changed. There is no way to check, if anything has been compromised, so it's better to play it safe.

    Skip GMER.

    Please download ComboFix from [color= "Red"]Here[/color] or [color= "#FF0000"]Here[/color] to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results ".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  12. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Hi broni,

    do I need to turn off Windows firewall? I went to do so and it is set to "on" but the options are greyed out and locked.

    I could go to services and stop the Windows Firewall/ICS service.

    Chip
     
  13. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    No, firewall is fine.
     
  14. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    great - i will be back in a few minutes with the results.
     
  15. 2010/03/15
    broni

    broni Moderator Malware Analyst

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    No problem :)
     
  16. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

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    Two logs

    Hi broni,

    Here are the two logs you requested. I need to leave the office for 15 minutes to pick up my daughter from school. My fingers are crossed that you find a simple solution! (P.S. I renamed my server to mySBSserver)

    Chip

    ComboFix 10-03-15.01 - chip 03/15/2010 13:42:10.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3582.3067 [GMT -7:00]
    Running from: c:\documents and settings\clevinson\Desktop\ComboFix.exe
    AV: F-PROT Antivirus for Windows *On-access scanning disabled* (Updated) {3F8BAFFE-D251-4DC6-ACF9-81FDF61FB9C9}
    * Resident AV is active

    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr0.dat
    c:\documents and settings\All Users\Application Data\Microsoft\Network\Downloader\qmgr1.dat
    c:\documents and settings\key3.db
    c:\documents and settings\signons.sqlite
    c:\documents and settings\signons3.txt
    c:\windows\AppPatch\AcAdProc.dll
    c:\windows\Downloaded Program Files\MyWebEx
    c:\windows\Downloaded Program Files\MyWebEx\419\atarm.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atas32.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atasanot.exe
    c:\windows\Downloaded Program Files\MyWebEx\419\atasctrl.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atasnt40.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atcarmcl.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atdl2006.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atjpeg60.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atkbctl.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atlchat.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atmemmgr.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atnetext.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atpack.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atres.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\attp.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\atwbxui6.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\h264dec.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\h264enc.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mmssl32.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\msess.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mticket.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mutiltpd.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mvc.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwm.ini
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmcliun.exe
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmie.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmim.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmoi.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmpad.exe
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmproxy.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmres.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmres1.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\mwmupd.exe
    c:\windows\Downloaded Program Files\MyWebEx\419\raurl.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\uilibres.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\wbxcrypt.dll
    c:\windows\Downloaded Program Files\MyWebEx\419\webexmgr.dll
    c:\windows\eSellerateEngine.dll
    c:\windows\system32\drivers\gqievs.sys

    ----- BITS: Possible infected sites -----

    hxxp://mySBSserver:8530
    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_gqievs
    -------\Service_gqievs


    ((((((((((((((((((((((((( Files Created from 2010-02-15 to 2010-03-15 )))))))))))))))))))))))))))))))
    .

    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\documents and settings\clevinson\Application Data\Malwarebytes
    2010-03-15 19:28 . 2010-01-07 23:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-03-15 19:28 . 2010-01-07 23:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-03-15 17:18 . 2010-03-15 17:18 -------- d-----w- c:\program files\Trend Micro
    2010-03-15 06:05 . 2010-03-15 14:46 148 ----a-w- c:\windows\system32\fjhdyfhsn.bat
    2010-03-12 20:02 . 2010-03-12 20:01 816392 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\qbpatch2.exe
    2010-03-12 20:02 . 2010-03-12 20:01 75280 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\qbpatch.exe
    2010-03-12 20:02 . 2010-03-12 20:01 499712 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\msvcp71.dll
    2010-03-12 20:02 . 2010-03-12 20:01 348160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\msvcr71.dll
    2010-03-12 19:55 . 2010-03-12 20:37 1989 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\qbbackup.sys
    2010-03-08 22:19 . 2010-03-08 22:19 -------- d-----w- c:\documents and settings\clevinson\Application Data\Intuit
    2010-03-08 22:19 . 2010-03-08 22:19 92854 ----a-r- c:\documents and settings\clevinson\Application Data\Microsoft\Installer\{55584E16-4D70-44EE-93DD-F144E8B7D4B7}\_69525f90.exe
    2010-03-08 22:18 . 2010-03-08 22:18 -------- d-----w- c:\program files\Common Files\supportsoft
    2010-03-08 22:18 . 2006-04-12 18:11 1933312 ----a-w- c:\windows\system32\cdintf251.dll
    2010-02-27 19:42 . 2010-02-27 19:42 -------- d-----w- c:\program files\MyPublisher
    2010-02-27 19:42 . 2010-02-27 19:42 -------- d-----w- c:\documents and settings\clevinson\Application Data\MyPublisher
    2010-02-26 07:23 . 2010-02-26 07:23 -------- d-----w- c:\documents and settings\clevinson\Local Settings\Application Data\Temp

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-15 15:51 . 2009-03-25 07:11 -------- d-----w- c:\program files\PokerStars
    2010-03-15 14:45 . 2010-03-15 14:45 16 ----a-w- c:\windows\system32\config\systemprofile\Application Data\rbuwzv.dat
    2010-03-15 06:05 . 2010-03-15 06:05 20 ----a-w- c:\documents and settings\NetworkService\Application Data\rbuwzv.dat
    2010-03-10 08:40 . 2008-11-13 07:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2010-03-08 22:18 . 2008-11-17 19:03 -------- d-----w- c:\program files\Intuit
    2010-03-08 22:16 . 2008-11-17 19:03 -------- d-----w- c:\program files\Common Files\AnswerWorks 4.0
    2010-03-08 22:15 . 2010-01-04 06:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit
    2010-02-12 06:22 . 2009-07-10 05:40 -------- d-----w- c:\program files\Common Files\Apple
    2010-02-12 06:21 . 2010-02-12 06:21 -------- d-----w- c:\program files\QuickTime
    2010-02-12 06:19 . 2009-07-10 05:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
    2010-02-09 05:42 . 2010-02-09 05:41 -------- d-----w- c:\program files\InterActual
    2010-02-07 17:36 . 2010-02-07 17:36 241664 ----a-w- c:\documents and settings\NetworkService\NTUSER.DAT.tmp
    2010-02-07 17:36 . 2010-02-07 17:36 245760 ----a-w- c:\documents and settings\LocalService\NTUSER.DAT.tmp
    2010-02-07 17:01 . 2010-02-07 17:01 -------- d-----w- c:\program files\jv16 PowerTools 2009
    2010-02-07 16:40 . 2008-11-14 06:50 -------- d-----w- c:\program files\jv16 PowerTools
    2010-02-05 15:18 . 2008-11-13 08:23 -------- d-----w- c:\program files\Google
    2010-02-04 17:05 . 2010-01-04 07:57 211720 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\SyncMgr\OCD\IntuitSyncManagerPatch.exe
    2010-02-04 17:05 . 2010-01-04 07:57 1337608 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\SyncMgr\OCD\IntuitSyncManager.exe
    2010-01-26 00:20 . 2010-01-04 06:14 2327 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\qbbackup.sys
    2010-01-24 00:38 . 2009-02-02 23:55 84320 ------w- c:\documents and settings\clevinson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2010-01-05 10:00 . 2008-04-14 12:00 832512 ----a-w- c:\windows\system32\wininet.dll
    2010-01-05 10:00 . 2009-10-16 07:06 78336 ----a-w- c:\windows\system32\ieencode.dll
    2010-01-05 10:00 . 2008-04-14 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
    2010-01-04 07:50 . 2010-01-04 07:51 975136 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch2.exe
    2010-01-04 07:50 . 2010-01-04 07:51 44832 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch.exe
    2010-01-04 07:50 . 2010-01-04 07:51 499712 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcp71.dll
    2010-01-04 07:50 . 2010-01-04 07:51 348160 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcr71.dll
    2009-12-31 16:50 . 2008-04-14 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys
    2009-12-22 03:20 . 2010-02-06 18:38 112056 ------w- c:\windows\system32\acaptuser32.dll
    2009-12-16 22:42 . 2009-12-21 18:09 872960 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    2009-12-16 22:42 . 2009-12-21 18:09 43008 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
    2009-12-16 22:42 . 2009-12-21 18:09 340480 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
    2009-12-16 22:41 . 2009-12-21 18:09 346624 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
    2009-12-16 18:43 . 2008-11-13 02:59 343040 ----a-w- c:\windows\system32\mspaint.exe
    2009-01-12 18:35 . 2009-01-12 18:35 107848 ------w- c:\program files\mozilla firefox\plugins\mwmcli.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg "= "c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-13 39408]
    "GoToMeeting "= "c:\program files\Citrix\GoToMeeting\366\g2mstart.exe" [2009-05-21 31552]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ATIPTA "= "c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-10 344064]
    "Adobe Acrobat Speed Launcher "= "c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-12-22 38840]
    "Acrobat Assistant 8.0 "= "c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-12-22 640440]
    "F-PROT Antivirus Tray application "= "c:\program files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2008-04-21 1597832]
    "DiskeeperSystray "= "c:\program files\Executive Software\Diskeeper\DkIcon.exe" [2005-07-27 184408]
    "Citi Virtual Account Numbers "= "c:\progra~1\VIRTUA~1\CitiVAN.exe" [2007-12-07 270336]
    "SigmatelSysTrayApp "= "stsystra.exe" [2005-03-23 339968]
    "Synchronization Manager "= "c:\windows\system32\mobsync.exe" [2008-04-14 143360]
    "Adobe ARM "= "c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
    "Adobe Reader Speed Launcher "= "c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
    "QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    SnagIt 9.lnk - c:\program files\TechSmith\SnagIt 9\SnagIt32.exe [2008-9-16 6825288]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
    "NoWelcomeScreen "= 1 (0x1)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5} "= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs "=c:\windows\system32\acaptuser32.dll

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]
    @= "Service "

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
    "ctfmon.exe "=c:\windows\system32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
    "Intuit SyncManager "=c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]
    hostinfo REG_SZ c:\windows\system32\Ati2dial.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
    "EnableFirewall "= 0 (0x0)

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE "=

    R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [11/13/2008 8:20 PM 682840]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [4/25/2009 4:29 PM 28544]
    R0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [7/22/2009 9:55 AM 717296]
    R2 AnonMgmtSvc;Anonymizer Management Service;c:\program files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe [11/17/2008 1:58 PM 37560]
    R2 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [8/27/2009 4:26 PM 75424]
    S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/5/2010 8:18 AM 135664]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/14/2008 5:00 AM 14336]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    WINRM REG_MULTI_SZ WINRM
    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-12 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 20:34]

    2010-03-15 c:\windows\Tasks\F-PROT Antivirus - Daily scan.job
    - c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPWin.exe [2008-04-22 05:26]

    2010-03-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 15:18]

    2010-03-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 15:18]

    2010-03-13 c:\windows\Tasks\WeeklyPCBackup.job
    - c:\windows\system32\ntbackup.exe [2008-04-14 12:00]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    Trusted Zone: hp.com\h20168.www2
    Trusted Zone: hp.com\sbesp.houston
    Trusted Zone: vcall.com\events
    TCP: {384397BF-7F03-4A0C-8A9E-AA57194AC88E} = 192.168.1.33,192.168.2.34
    Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
    FF - ProfilePath - c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://google.com/
    FF - component: c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
    FF - plugin: c:\documents and settings\clevinson\Application Data\Mozilla\plugins\npPxPlay.dll
    FF - plugin: c:\documents and settings\clevinson\Local Settings\Application Data\Yahoo!\BrowserPlus\2.4.21\Plugins\npybrowserplus_2.4.21.dll
    FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npdjvu.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.use_native_colors ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.use_native_popup_windows ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.enable_click_image_resizing ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "accessibility.browsewithcaret_shortcut.enabled ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "javascript.options.mem.high_water_mark ", 32);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "javascript.options.mem.gc_frequency ", 1600);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "network.auth.force-generic-ntlm ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "svg.smil.enabled ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.trackpoint_hack.enabled ", -1);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.debug ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.agedWeight ", 2);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.bucketSize ", 1);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.maxTimeGroupings ", 25);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.timeGroupingSize ", 604800);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.boundaryWeight ", 25);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.prefixWeight ", 5);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "html5.enable ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "app.update.download.backgroundInterval ", 600);
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "app.update.url.manual ", "http://www.firefox.com ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "browser.search.param.yahoo-fr-ja ", "mozff ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name ", "chrome://browser/locale/browser.properties ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description ", "chrome://browser/locale/browser.properties ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add ", "addons.mozilla.org ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add.36 ", "getpersonas.com ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "lightweightThemes.update.enabled ", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.allTabs.previews ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "plugins.hide_infobar_for_outdated_plugin ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "plugins.update.notifyUser ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "toolbar.customization.usesheet ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.enable ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.max ", 20);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.cachetime ", 20);
    .
    - - - - ORPHANS REMOVED - - - -

    HKLM-Run-IDTSysTrayApp - sttray.exe



    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-15 13:50
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

    device: opened successfully
    user: MBR read successfully
    called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys spiv.sys hal.dll >>UNKNOWN [0x8AB02938]<<
    kernel: MBR read successfully
    detected MBR rootkit hooks:
    \Driver\Disk -> CLASSPNP.SYS @ 0xba90cf28
    \Driver\ACPI -> ACPI.sys @ 0xba667cb8
    \Driver\atapi -> atapi.sys @ 0xba4d0b40
    IoDeviceObjectType -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
    ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
    \Device\Harddisk0\DR0 -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
    ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
    NDIS: -> SendCompleteHandler -> 0x0
    PacketIndicateHandler -> 0x0
    SendHandler -> 0x0
    user & kernel MBR OK

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'lsass.exe'(784)
    c:\program files\Bonjour\mdnsNSP.dll

    - - - - - - - > 'explorer.exe'(2892)
    c:\windows\system32\WININET.dll
    c:\windows\system32\IEFRAME.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\program files\WS_FTP Pro\nsftpch.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\system32\Ati2evxx.exe
    c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\program files\Executive Software\Diskeeper\DkService.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    c:\program files\CyberLink\Shared files\RichVideo.exe
    c:\program files\Photodex\ProShowGold\ScsiAccess.exe
    c:\windows\system32\SearchIndexer.exe
    c:\windows\system32\wscntfy.exe
    c:\windows\stsystra.exe
    c:\windows\system32\OBroker.exe
    c:\program files\Citrix\GoToMeeting\366\g2mcomm.exe
    c:\program files\Citrix\GoToMeeting\366\g2mlauncher.exe
    c:\program files\TechSmith\SnagIt 9\TSCHelp.exe
    c:\program files\TechSmith\SnagIt 9\SnagPriv.exe
    c:\program files\TechSmith\SnagIt 9\snagiteditor.exe
    .
    **************************************************************************
    .
    Completion time: 2010-03-15 13:57:47 - machine was rebooted
    ComboFix-quarantined-files.txt 2010-03-15 20:57

    Pre-Run: 136,064,610,304 bytes free
    Post-Run: 136,048,340,992 bytes free

    WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
    [boot loader]
    timeout=2
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    c:\cmdcons\BOOTSECT.DAT= "Microsoft Windows Recovery Console" /cmdcons
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS= "Microsoft Windows XP Professional" /noexecute=optin /fastdetect

    - - End Of File - - 826B2C11B8CAA382FC5771254BF59CDB


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:02:11 PM, on 3/15/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16981)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    C:\WINDOWS\stsystra.exe
    C:\WINDOWS\system32\OBroker.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mcomm.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mlauncher.exe
    C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
    C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
    C:\WINDOWS\explorer.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\Program Files\Virtual Account Numbers\BhoCitUS.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe "
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe "
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe "
    O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe "
    O4 - HKLM\..\Run: [Citi Virtual Account Numbers] C:\PROGRA~1\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
    O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe "/Trigger RunAtLogon "
    O4 - Global Startup: SnagIt 9.lnk = C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Virtual Account Numbers - {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://events.vcall.com
    O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://mySBSserver/connectcomputer/nshelp.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228099459805
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://meeting.juniper.net/dana-cached/setup/JuniperSetupSP1.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\Software\..\Telephony: DomainName = techwiselan.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS1\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS2\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\WINDOWS\system32\acaptuser32.dll
    O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

    --
    End of file - 11250 bytes
     
  17. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

    Joined:
    2005/06/30
    Messages:
    427
    Likes Received:
    0
    Malwarebyte problems are fixed after new scan

    hi broni,

    I have what I think is good news. I re-ran malwarebyte to see what would happen. Everything came back clean (no errors), see below:

    P.S. If it found an error I would not have fixed it per your instructions.


    Malwarebytes' Anti-Malware 1.44
    Database version: 3871
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    3/15/2010 2:56:29 PM
    mbam-log-2010-03-15 (14-56-29).txt

    Scan type: Quick Scan
    Objects scanned: 152494
    Time elapsed: 5 minute(s), 24 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     
  18. 2010/03/15
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    Very good :)

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    KillAll::
    
    File::
    c:\windows\system32\fjhdyfhsn.bat
    c:\windows\system32\config\systemprofile\Application Data\rbuwzv.dat
    c:\documents and settings\NetworkService\Application Data\rbuwzv.dat
    
    Folder::
    
    Driver::
    
    Registry::
    
    RegLockDel::
    
    MBR::
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
     
  19. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

    Joined:
    2005/06/30
    Messages:
    427
    Likes Received:
    0
    Hi broni,

    I will have the information posted in a few minutes.
     
  20. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

    Joined:
    2005/06/30
    Messages:
    427
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    0
    New logs

    broni,

    I followed your instructions and here are the new logs. One potential issue, ComboFix rebooted in the middle. When I turned off F-prot I set it to manual start. When the PC rebooted F-prot was on for the final steps (should have disabled it). Is that OK?

    *********************************************************

    ComboFix 10-03-15.04 - chip 03/15/2010 16:09:08.2.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3582.2991 [GMT -7:00]
    Running from: c:\documents and settings\clevinson\Desktop\ComboFix.exe
    Command switches used :: c:\documents and settings\clevinson\Desktop\CFScript.txt
    AV: F-PROT Antivirus for Windows *On-access scanning disabled* (Updated) {3F8BAFFE-D251-4DC6-ACF9-81FDF61FB9C9}

    FILE ::
    "c:\documents and settings\NetworkService\Application Data\rbuwzv.dat "
    "c:\windows\system32\config\systemprofile\Application Data\rbuwzv.dat "
    "c:\windows\system32\fjhdyfhsn.bat "
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\NetworkService\Application Data\rbuwzv.dat
    c:\windows\system32\config\systemprofile\Application Data\rbuwzv.dat
    c:\windows\system32\fjhdyfhsn.bat

    .
    ((((((((((((((((((((((((( Files Created from 2010-02-15 to 2010-03-15 )))))))))))))))))))))))))))))))
    .

    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\documents and settings\clevinson\Application Data\Malwarebytes
    2010-03-15 19:28 . 2010-01-07 23:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-03-15 19:28 . 2010-03-15 19:28 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-03-15 19:28 . 2010-01-07 23:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-03-15 17:18 . 2010-03-15 17:18 -------- d-----w- c:\program files\Trend Micro
    2010-03-08 22:19 . 2010-03-08 22:19 -------- d-----w- c:\documents and settings\clevinson\Application Data\Intuit
    2010-03-08 22:18 . 2010-03-08 22:18 -------- d-----w- c:\program files\Common Files\supportsoft
    2010-03-08 22:18 . 2006-04-12 18:11 1933312 ----a-w- c:\windows\system32\cdintf251.dll
    2010-02-27 19:42 . 2010-02-27 19:42 -------- d-----w- c:\program files\MyPublisher
    2010-02-27 19:42 . 2010-02-27 19:42 -------- d-----w- c:\documents and settings\clevinson\Application Data\MyPublisher
    2010-02-26 07:23 . 2010-02-26 07:23 -------- d-----w- c:\documents and settings\clevinson\Local Settings\Application Data\Temp

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-03-15 15:51 . 2009-03-25 07:11 -------- d-----w- c:\program files\PokerStars
    2010-03-12 20:37 . 2010-03-12 19:55 1989 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\qbbackup.sys
    2010-03-12 20:01 . 2010-03-12 20:02 816392 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\qbpatch2.exe
    2010-03-12 20:01 . 2010-03-12 20:02 75280 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\qbpatch.exe
    2010-03-12 20:01 . 2010-03-12 20:02 499712 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\msvcp71.dll
    2010-03-12 20:01 . 2010-03-12 20:02 348160 ----a-w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2007\Components\DownloadQB17\Patch\msvcr71.dll
    2010-03-10 08:40 . 2008-11-13 07:18 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2010-03-08 22:19 . 2010-03-08 22:19 92854 ----a-r- c:\documents and settings\clevinson\Application Data\Microsoft\Installer\{55584E16-4D70-44EE-93DD-F144E8B7D4B7}\_69525f90.exe
    2010-03-08 22:18 . 2008-11-17 19:03 -------- d-----w- c:\program files\Intuit
    2010-03-08 22:16 . 2008-11-17 19:03 -------- d-----w- c:\program files\Common Files\AnswerWorks 4.0
    2010-03-08 22:15 . 2010-01-04 06:06 -------- d-----w- c:\documents and settings\All Users\Application Data\Intuit
    2010-02-12 06:22 . 2009-07-10 05:40 -------- d-----w- c:\program files\Common Files\Apple
    2010-02-12 06:21 . 2010-02-12 06:21 -------- d-----w- c:\program files\QuickTime
    2010-02-12 06:19 . 2009-07-10 05:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
    2010-02-09 05:42 . 2010-02-09 05:41 -------- d-----w- c:\program files\InterActual
    2010-02-07 17:36 . 2010-02-07 17:36 241664 ----a-w- c:\documents and settings\NetworkService\NTUSER.DAT.tmp
    2010-02-07 17:36 . 2010-02-07 17:36 245760 ----a-w- c:\documents and settings\LocalService\NTUSER.DAT.tmp
    2010-02-07 17:01 . 2010-02-07 17:01 -------- d-----w- c:\program files\jv16 PowerTools 2009
    2010-02-07 16:40 . 2008-11-14 06:50 -------- d-----w- c:\program files\jv16 PowerTools
    2010-02-05 15:18 . 2008-11-13 08:23 -------- d-----w- c:\program files\Google
    2010-02-04 17:05 . 2010-01-04 07:57 211720 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\SyncMgr\OCD\IntuitSyncManagerPatch.exe
    2010-02-04 17:05 . 2010-01-04 07:57 1337608 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\SyncMgr\OCD\IntuitSyncManager.exe
    2010-01-26 00:20 . 2010-01-04 06:14 2327 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\qbbackup.sys
    2010-01-24 00:38 . 2009-02-02 23:55 84320 ------w- c:\documents and settings\clevinson\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2010-01-05 10:00 . 2008-04-14 12:00 832512 ------w- c:\windows\system32\wininet.dll
    2010-01-05 10:00 . 2009-10-16 07:06 78336 ----a-w- c:\windows\system32\ieencode.dll
    2010-01-05 10:00 . 2008-04-14 12:00 17408 ----a-w- c:\windows\system32\corpol.dll
    2010-01-04 07:50 . 2010-01-04 07:51 975136 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch2.exe
    2010-01-04 07:50 . 2010-01-04 07:51 44832 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\qbpatch.exe
    2010-01-04 07:50 . 2010-01-04 07:51 499712 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcp71.dll
    2010-01-04 07:50 . 2010-01-04 07:51 348160 ------w- c:\documents and settings\All Users\Application Data\Intuit\QuickBooks 2010\Components\DownloadQB20\Patch\msvcr71.dll
    2009-12-31 16:50 . 2008-04-14 12:00 353792 ----a-w- c:\windows\system32\drivers\srv.sys
    2009-12-22 03:20 . 2010-02-06 18:38 112056 ------w- c:\windows\system32\acaptuser32.dll
    2009-12-16 22:42 . 2009-12-21 18:09 872960 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    2009-12-16 22:42 . 2009-12-21 18:09 43008 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbarloader.dll
    2009-12-16 22:42 . 2009-12-21 18:09 340480 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff2.dll
    2009-12-16 22:41 . 2009-12-21 18:09 346624 ------w- c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\libraries\googletoolbar-ff3.dll
    2009-12-16 18:43 . 2008-11-13 02:59 343040 ----a-w- c:\windows\system32\mspaint.exe
    2009-01-12 18:35 . 2009-01-12 18:35 107848 ------w- c:\program files\mozilla firefox\plugins\mwmcli.dll
    .

    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "swg "= "c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-11-13 39408]
    "GoToMeeting "= "c:\program files\Citrix\GoToMeeting\366\g2mstart.exe" [2009-05-21 31552]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ATIPTA "= "c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2006-02-10 344064]
    "Adobe Acrobat Speed Launcher "= "c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2009-12-22 38840]
    "Acrobat Assistant 8.0 "= "c:\program files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2009-12-22 640440]
    "F-PROT Antivirus Tray application "= "c:\program files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe" [2008-04-21 1597832]
    "DiskeeperSystray "= "c:\program files\Executive Software\Diskeeper\DkIcon.exe" [2005-07-27 184408]
    "Citi Virtual Account Numbers "= "c:\progra~1\VIRTUA~1\CitiVAN.exe" [2007-12-07 270336]
    "SigmatelSysTrayApp "= "stsystra.exe" [2005-03-23 339968]
    "Synchronization Manager "= "c:\windows\system32\mobsync.exe" [2008-04-14 143360]
    "Adobe ARM "= "c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2009-12-11 948672]
    "Adobe Reader Speed Launcher "= "c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
    "QuickTime Task "= "c:\program files\QuickTime\QTTask.exe" [2009-11-11 417792]

    c:\documents and settings\All Users\Start Menu\Programs\Startup\
    SnagIt 9.lnk - c:\program files\TechSmith\SnagIt 9\SnagIt32.exe [2008-9-16 6825288]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
    "NoWelcomeScreen "= 1 (0x1)

    [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5} "= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs "=c:\windows\system32\acaptuser32.dll

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\FPAVServer]
    @= "Service "

    [HKEY_CURRENT_USER\software\microsoft\windows\currentversion\run-]
    "ctfmon.exe "=c:\windows\system32\ctfmon.exe

    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
    "Intuit SyncManager "=c:\program files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager\appcertdlls]
    hostinfo REG_SZ c:\windows\system32\Ati2dial.dll

    [HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
    "%windir%\\Network Diagnostic\\xpnetdiag.exe "=
    "%windir%\\system32\\sessmgr.exe "=
    "c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE "=

    R0 FPAV_RTP;FPAV_RTP;c:\windows\system32\drivers\FStopW.sys [11/13/2008 8:20 PM 682840]
    R0 pavboot;pavboot;c:\windows\system32\drivers\pavboot.sys [4/25/2009 4:29 PM 28544]
    R0 sptd;sptd;c:\windows\system32\drivers\sptd.sys [7/22/2009 9:55 AM 717296]
    R2 AnonMgmtSvc;Anonymizer Management Service;c:\program files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe [11/17/2008 1:58 PM 37560]
    R3 FPAVServer;F-PROT Antivirus for Windows system;c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe [8/27/2009 4:26 PM 75424]
    S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/5/2010 8:18 AM 135664]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [4/14/2008 5:00 AM 14336]

    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
    WINRM REG_MULTI_SZ WINRM
    .
    Contents of the 'Scheduled Tasks' folder

    2010-03-12 c:\windows\Tasks\AppleSoftwareUpdate.job
    - c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 20:34]

    2010-03-15 c:\windows\Tasks\F-PROT Antivirus - Daily scan.job
    - c:\program files\FRISK Software\F-PROT Antivirus for Windows\FPWin.exe [2008-04-22 05:26]

    2010-03-15 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 15:18]

    2010-03-15 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files\Google\Update\GoogleUpdate.exe [2010-02-05 15:18]

    2010-03-13 c:\windows\Tasks\WeeklyPCBackup.job
    - c:\windows\system32\ntbackup.exe [2008-04-14 12:00]
    .
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com/
    uInternet Settings,ProxyOverride = *.local
    IE: Append Link Target to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    IE: Append to Existing PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    IE: Convert Link Target to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    IE: Convert to Adobe PDF - c:\program files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    Trusted Zone: hp.com\h20168.www2
    Trusted Zone: hp.com\sbesp.houston
    Trusted Zone: vcall.com\events
    TCP: {384397BF-7F03-4A0C-8A9E-AA57194AC88E} = 192.168.1.33,192.168.2.34
    Handler: intu-help-qb3 - {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - c:\program files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
    FF - ProfilePath - c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\
    FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
    FF - prefs.js: browser.search.selectedEngine - Google
    FF - prefs.js: browser.startup.homepage - hxxp://google.com/
    FF - component: c:\documents and settings\clevinson\Application Data\Mozilla\Firefox\Profiles\4xr9euph.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
    FF - component: c:\program files\Mozilla Firefox\extensions\{B13721C7-F507-4982-B2E5-502A71474FED}\components\NPComponent.dll
    FF - plugin: c:\documents and settings\clevinson\Application Data\Mozilla\plugins\npPxPlay.dll
    FF - plugin: c:\documents and settings\clevinson\Local Settings\Application Data\Yahoo!\BrowserPlus\2.4.21\Plugins\npybrowserplus_2.4.21.dll
    FF - plugin: c:\program files\Google\Update\1.2.183.17\npGoogleOneClick8.dll
    FF - plugin: c:\program files\Mozilla Firefox\plugins\npdjvu.dll
    FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

    ---- FIREFOX POLICIES ----
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.use_native_colors ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.use_native_popup_windows ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.enable_click_image_resizing ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "accessibility.browsewithcaret_shortcut.enabled ", true);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "javascript.options.mem.high_water_mark ", 32);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "javascript.options.mem.gc_frequency ", 1600);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "network.auth.force-generic-ntlm ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "svg.smil.enabled ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "ui.trackpoint_hack.enabled ", -1);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.debug ", false);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.agedWeight ", 2);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.bucketSize ", 1);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.maxTimeGroupings ", 25);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.timeGroupingSize ", 604800);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.boundaryWeight ", 25);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "browser.formfill.prefixWeight ", 5);
    c:\program files\Mozilla Firefox\greprefs\all.js - pref( "html5.enable ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "app.update.download.backgroundInterval ", 600);
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "app.update.url.manual ", "http://www.firefox.com ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox-branding.js - pref( "browser.search.param.yahoo-fr-ja ", "mozff ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name ", "chrome://browser/locale/browser.properties ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description ", "chrome://browser/locale/browser.properties ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add ", "addons.mozilla.org ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "xpinstall.whitelist.add.36 ", "getpersonas.com ");
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "lightweightThemes.update.enabled ", true);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.allTabs.previews ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "plugins.hide_infobar_for_outdated_plugin ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "plugins.update.notifyUser ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "toolbar.customization.usesheet ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.enable ", false);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.max ", 20);
    c:\program files\Mozilla Firefox\defaults\pref\firefox.js - pref( "browser.taskbar.previews.cachetime ", 20);
    .

    **************************************************************************

    catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2010-03-15 16:16
    Windows 5.1.2600 Service Pack 3 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Stealth MBR rootkit/Mebroot/Sinowal detector 0.3.7 by Gmer, http://www.gmer.net

    device: opened successfully
    user: MBR read successfully
    called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys atapi.sys spxs.sys hal.dll >>UNKNOWN [0x8A875938]<<
    kernel: MBR read successfully
    detected MBR rootkit hooks:
    \Driver\Disk -> CLASSPNP.SYS @ 0xba90cf28
    \Driver\ACPI -> ACPI.sys @ 0xba667cb8
    \Driver\atapi -> atapi.sys @ 0xba5fcb40
    IoDeviceObjectType -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
    ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
    \Device\Harddisk0\DR0 -> DeleteProcedure -> ntkrnlpa.exe @ 0x805836a8
    ParseProcedure -> ntkrnlpa.exe @ 0x805827e8
    NDIS: -> SendCompleteHandler -> 0x0
    PacketIndicateHandler -> 0x0
    SendHandler -> 0x0
    user & kernel MBR OK

    **************************************************************************
    .
    --------------------- DLLs Loaded Under Running Processes ---------------------

    - - - - - - - > 'lsass.exe'(784)
    c:\program files\Bonjour\mdnsNSP.dll

    - - - - - - - > 'explorer.exe'(3364)
    c:\windows\system32\WININET.dll
    c:\windows\system32\IEFRAME.dll
    c:\windows\system32\WPDShServiceObj.dll
    c:\program files\WS_FTP Pro\nsftpch.dll
    c:\windows\system32\PortableDeviceTypes.dll
    c:\windows\system32\PortableDeviceApi.dll
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\windows\system32\Ati2evxx.exe
    c:\program files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    c:\program files\Bonjour\mDNSResponder.exe
    c:\program files\Executive Software\Diskeeper\DkService.exe
    c:\program files\Java\jre6\bin\jqs.exe
    c:\program files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    c:\program files\CyberLink\Shared files\RichVideo.exe
    c:\program files\Photodex\ProShowGold\ScsiAccess.exe
    c:\windows\system32\SearchIndexer.exe
    c:\windows\stsystra.exe
    c:\windows\system32\OBroker.exe
    c:\program files\Citrix\GoToMeeting\366\g2mcomm.exe
    c:\program files\Citrix\GoToMeeting\366\g2mlauncher.exe
    c:\program files\TechSmith\SnagIt 9\TSCHelp.exe
    c:\program files\TechSmith\SnagIt 9\SnagPriv.exe
    c:\program files\TechSmith\SnagIt 9\snagiteditor.exe
    .
    **************************************************************************
    .
    Completion time: 2010-03-15 16:24:36 - machine was rebooted
    ComboFix-quarantined-files.txt 2010-03-15 23:24
    ComboFix2.txt 2010-03-15 20:57

    Pre-Run: 136,007,204,864 bytes free
    Post-Run: 135,977,762,816 bytes free

    - - End Of File - - DB4A88A9244769ECC7F108BC2A2EA3C5

    ********************************************************

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:25:48 PM, on 3/15/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16981)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Executive Software\Diskeeper\DkService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    C:\Program Files\CyberLink\Shared files\RichVideo.exe
    C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe
    C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\WINDOWS\system32\OBroker.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mcomm.exe
    C:\Program Files\Citrix\GoToMeeting\366\g2mlauncher.exe
    C:\Program Files\TechSmith\SnagIt 9\TSCHelp.exe
    C:\Program Files\TechSmith\SnagIt 9\SnagPriv.exe
    C:\Program Files\TechSmith\SnagIt 9\snagiteditor.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\notepad.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: CitiUS Shared Browser Helper Object - {387EDF53-1CF2-4523-BC2F-13462651BE8C} - C:\Program Files\Virtual Account Numbers\BhoCitUS.dll
    O2 - BHO: Ipswitch.WsftpBrowserHelper - {601ED020-FB6C-11D3-87D8-0050DA59922B} - C:\Program Files\WS_FTP Pro\wsbho2k0.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.4723.1820\swg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe "
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe "
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe "
    O4 - HKLM\..\Run: [F-PROT Antivirus Tray application] C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FProtTray.exe
    O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe "
    O4 - HKLM\..\Run: [Citi Virtual Account Numbers] C:\PROGRA~1\VIRTUA~1\CitiVAN.exe /lang=en_RG /dontopenmycards
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe "
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe "
    O4 - HKCU\..\Run: [GoToMeeting] C:\Program Files\Citrix\GoToMeeting\366\g2mstart.exe "/Trigger RunAtLogon "
    O4 - Global Startup: SnagIt 9.lnk = C:\Program Files\TechSmith\SnagIt 9\SnagIt32.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: Virtual Account Numbers - {DE700910-58F7-4D2E-B7E6-3BA2DA1B6806} - C:\PROGRA~1\VIRTUA~1\CitiVAN.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://events.vcall.com
    O16 - DPF: {00000033-9593-4264-8B29-930B3E4EDCCD} (HPVirtualRooms33 Class) - https://www.rooms.hp.com/vRoom_Cab/WebHPVCInstall33.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {2D8ED06D-3C30-438B-96AE-4D110FDC1FB8} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
    O16 - DPF: {485D813E-EE26-4DF8-9FAF-DEDF2885306E} (NSHelp Class) - http://mySBSserver/connectcomputer/nshelp.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1228099459805
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://meeting.juniper.net/dana-cached/setup/JuniperSetupSP1.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\Software\..\Telephony: DomainName = techwiselan.local
    O17 - HKLM\System\CCS\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS1\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = techwiselan.local
    O17 - HKLM\System\CS2\Services\Tcpip\..\{384397BF-7F03-4A0C-8A9E-AA57194AC88E}: NameServer = 192.168.1.33,192.168.2.34
    O18 - Protocol: intu-help-qb3 - {C5E479EA-0A65-4B05-8C6C-2FC8CC682EB4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll
    O18 - Protocol: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - mscoree.dll (file missing)
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - AppInit_DLLs: C:\WINDOWS\system32\acaptuser32.dll
    O23 - Service: Anonymizer Management Service (AnonMgmtSvc) - Anonymizer - C:\Program Files\Anonymizer\Anonymizer Software\Common\AnonMgmtSvc.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: F-PROT Antivirus for Windows system (FPAVServer) - FRISK Software International - C:\Program Files\FRISK Software\F-PROT Antivirus for Windows\FPAVServer.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: QBCFMonitorService - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
    O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared files\RichVideo.exe
    O23 - Service: ScsiAccess - Unknown owner - C:\Program Files\Photodex\ProShowGold\ScsiAccess.exe

    --
    End of file - 11327 bytes
     
  21. 2010/03/15
    Mr. Chip Lifetime Subscription

    Mr. Chip Well-Known Member Thread Starter

    Joined:
    2005/06/30
    Messages:
    427
    Likes Received:
    0
    Additional questions

    broni,

    Thank you again for spending all this time. You are awesome!!

    Please don't take this the wrong way, but how close are we? I have an appointment that I would need to leave for in about 30 minutes that will keep me out for 2 hours. I could cancel it if we are close. I have no idea what timezone you are in and if you will be on later. I definitely want to get this thing clean.

    Chip
     

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