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Solved Malware? Virus? Hidden Browsers

Discussion in 'Malware and Virus Removal Archive' started by stan1622, 2014/05/04.

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  1. 2014/05/05
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Farbar Service Scanner Version: 03-05-2014
    Ran by Stan (administrator) on 05-05-2014 at 21:39:19
    Running from "C:\Users\Stan\Desktop "
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware "=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
    stan1622,
    #21
  2. 2014/05/05
    stan1622

    stan1622 Well-Known Member Thread Starter

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    ESET came back no threats found
     
    stan1622,
    #22


  3. to hide this advert.

  4. 2014/05/05
    broni

    broni Moderator Malware Analyst

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    [​IMG] Update Firefox to the latest 29.0 version.

    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    [​IMG] We need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.

    =====================================

    Your computer is clean [​IMG]

    1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
    This is a very crucial step so make sure you don't skip it.
    Download [​IMG]DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

    Double-click Delfix.exe to start the tool.
    Make sure the following items are checked:
    • Activate UAC (optional; some users prefer to keep it off)
    • Remove disinfection tools
    • Create registry backup
    • Purge System Restore
    • Reset system settings
    Now click "Run" and wait patiently.
    Once finished a logfile will be created. You don't have to attach it to your next reply.

    2. Make sure Windows Updates are current.

    3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    4. Check if your browser plugins are up to date.
    Firefox - https://www.mozilla.org/en-US/plugincheck/
    other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

    5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

    7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

    8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

    9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
    The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

    10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

    11. Read:
    How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
    Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
    About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

    12. Please, let me know, how your computer is doing.
     
    broni,
    #23
  5. 2014/05/06
    stan1622

    stan1622 Well-Known Member Thread Starter

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    I still dont have internet explorer or firefox...they are hidden somewhere
     
    stan1622,
    #24
  6. 2014/05/06
    broni

    broni Moderator Malware Analyst

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    Start>All programs?
     
    broni,
    #25
  7. 2014/05/06
    stan1622

    stan1622 Well-Known Member Thread Starter

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    gone from toolbar, start menu, and desktop
    disappeared when all the problems started
     
    stan1622,
    #26
  8. 2014/05/06
    stan1622

    stan1622 Well-Known Member Thread Starter

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    I have been using sea monkey to download...i just downloaded chrome..
     
    stan1622,
    #27
  9. 2014/05/06
    stan1622

    stan1622 Well-Known Member Thread Starter

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    found firefox thru search programs and restored to desktop...still no sign of internet explorer?
     
    stan1622,
    #28
  10. 2014/05/06
    stan1622

    stan1622 Well-Known Member Thread Starter

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    tried running firefox and i get this message:
    Firefox is configured to use a proxy server that is refusing connections.
     
    stan1622,
    #29
  11. 2014/05/06
    broni

    broni Moderator Malware Analyst

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    broni,
    #30
  12. 2014/05/07
    stan1622

    stan1622 Well-Known Member Thread Starter

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    thats how i found firefox..just checked again and ie does not appear..
     
    stan1622,
    #31
  13. 2014/05/07
    stan1622

    stan1622 Well-Known Member Thread Starter

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    Got firefox to work...
    ie is available in program files and i get error message that it is corrupt if i open from there.
     
    stan1622,
    #32
  14. 2014/05/07
    stan1622

    stan1622 Well-Known Member Thread Starter

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    went back to explorer 9 and working now
     
    stan1622,
    #33
  15. 2014/05/07
    stan1622

    stan1622 Well-Known Member Thread Starter

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    I followed your final instructions and everything looks good. I have a similar issue with a desktop. Should I follow the same protocol
     
    stan1622,
    #34
  16. 2014/05/07
    broni

    broni Moderator Malware Analyst

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    Yes but you need to start new topic.

    Here...

    Way to go!! [​IMG]
    Good luck and stay safe :)
     
    broni,
    #35
  17. 2014/05/07
    stan1622

    stan1622 Well-Known Member Thread Starter

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    thanks for your help with the laptop...your a lifesaver!!!
     
    stan1622,
    #36
  18. 2014/05/07
    broni

    broni Moderator Malware Analyst

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    You're very welcome [​IMG]
     
    broni,
    #37
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