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Inactive Malware Problems!

Discussion in 'Malware and Virus Removal Archive' started by mike0921, 2012/04/05.

  1. 2012/04/07
    mike0921

    mike0921 Inactive Thread Starter

    Joined:
    2011/02/17
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    ComboFix log

    I did read that note, but when ComboFix was finished it restarted the machine. And since the screen I saw was a bit different than the pics I had seen I was a little confused and went to the fall back of "if unsure or have questions, ask before continuing.... :) But, thanks.. we learn as we do...

    So here is the ComboFix log:

    _________________________________________________________________

    ComboFix 12-04-07.02 - mikw 04/07/2012 12:22:04.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2811.1830 [GMT -4:00]
    Running from: c:\users\mikw\Desktop\ComboFix.exe
    AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
    SP: Norton Security Suite *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    G:\Setup.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2012-03-07 to 2012-04-07 )))))))))))))))))))))))))))))))
    .
    .
    2012-04-06 21:24 . 2012-04-06 21:24 29808 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
    2012-04-04 18:17 . 2012-04-04 18:17 8738464 ----a-w- c:\windows\SysWow64\FlashPlayerInstaller.exe
    2012-04-04 16:04 . 2012-04-04 18:17 418464 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
    2012-03-26 00:55 . 2011-12-23 03:09 25224 ----a-w- c:\windows\system32\fbnative.exe
    2012-03-25 19:05 . 2012-03-25 19:05 -------- d-----w- c:\users\mikw\AppData\Local\XPS2OneNote
    2012-03-25 18:58 . 2012-03-25 18:58 -------- d-----w- c:\program files (x86)\CodePlex
    2012-03-22 17:28 . 2012-03-22 17:54 -------- d-----w- c:\program files (x86)\Wise PC Engineer
    2012-03-22 12:50 . 2012-03-22 12:50 -------- d-----w- c:\windows\system32\drivers\NBRTWizardx64
    2012-03-22 12:50 . 2012-03-22 12:50 -------- d-----w- c:\program files (x86)\Norton Bootable Recovery Tool Wizard
    2012-03-20 01:05 . 2012-03-21 13:37 -------- d-----r- c:\program files (x86)\Skype
    2012-03-20 01:05 . 2012-03-20 01:05 -------- d-----w- c:\program files (x86)\Common Files\Skype
    2012-03-20 01:05 . 2012-03-20 01:05 -------- d-----w- c:\programdata\Skype
    2012-03-19 22:21 . 2012-03-19 22:21 -------- d-----w- c:\users\mikw\AppData\Roaming\Motive
    2012-03-19 22:21 . 2012-03-19 22:21 -------- d-----w- c:\program files\Comcast
    2012-03-19 22:21 . 2012-03-19 22:21 -------- d-----w- c:\program files (x86)\Comcast
    2012-03-19 22:19 . 2012-03-19 22:21 -------- d-----w- c:\program files (x86)\Common Files\Motive
    2012-03-19 22:19 . 2012-03-19 22:21 -------- d-----w- c:\program files\Common Files\Motive
    2012-03-19 20:55 . 2012-03-19 22:26 -------- d-----w- c:\programdata\Motive
    2012-03-19 17:32 . 2012-03-22 17:55 -------- d-----w- c:\users\mikw\AppData\Roaming\Wise Disk Cleaner
    2012-03-19 17:31 . 2012-03-19 17:31 -------- d-----w- c:\program files (x86)\Wise Disk Cleaner
    2012-03-19 17:20 . 2012-03-19 17:30 -------- d-----w- c:\users\mikw\AppData\Roaming\Wise Registry Cleaner
    2012-03-19 17:16 . 2012-03-19 17:16 -------- d-----w- c:\program files (x86)\Wise Registry Cleaner
    2012-03-19 15:10 . 2012-03-19 15:59 1656 ----a-w- c:\windows\system32\ASOROSet.bin
    2012-03-19 15:04 . 2012-03-19 15:28 -------- d-----w- c:\users\mikw\AppData\Roaming\SpeedMaxPc
    2012-03-19 15:04 . 2012-03-19 15:04 -------- d-----w- c:\users\mikw\AppData\Roaming\DriverCure
    2012-03-19 15:03 . 2012-03-19 15:28 -------- d-----w- c:\programdata\SpeedMaxPc
    2012-03-19 14:35 . 2012-03-19 14:35 -------- d-----w- c:\users\mikw\AppData\Roaming\Systweak
    2012-03-19 14:35 . 2012-02-24 20:43 18816 ----a-w- c:\windows\system32\roboot64.exe
    2012-03-19 01:56 . 2012-03-19 01:56 -------- d-----w- c:\users\mikw\AppData\Roaming\VS Revo Group
    2012-03-18 00:17 . 2012-03-18 00:39 -------- d-----w- c:\users\mikw\AppData\Local\NPE
    2012-03-18 00:11 . 2012-03-18 00:11 -------- d-----w- c:\users\mikw\AppData\Local\Symantec
    2012-03-17 05:32 . 2012-03-17 15:34 -------- d-----w- c:\windows\system32\drivers\N360x64\0502000.00D
    2012-03-17 05:32 . 2012-03-17 05:32 -------- d-----w- c:\program files (x86)\Common Files\Symantec Shared
    2012-03-17 03:06 . 2012-03-17 03:10 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
    2012-03-17 03:06 . 2012-03-17 03:10 -------- d-----w- c:\program files\Symantec
    2012-03-17 03:05 . 2012-03-17 03:05 -------- d-----w- c:\program files (x86)\Norton Security Suite
    2012-03-17 03:05 . 2012-03-22 12:50 -------- d-----w- c:\program files (x86)\NortonInstaller
    2012-03-17 02:09 . 2012-03-17 02:09 -------- d-----w- c:\users\mikw\AppData\Roaming\f-secure
    2012-03-17 02:08 . 2012-03-17 02:08 -------- d-----w- c:\programdata\F-Secure
    2012-03-16 20:22 . 2012-03-22 13:15 -------- d-----w- c:\programdata\Norton
    2012-03-16 17:14 . 2012-03-01 18:21 8643640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{3394C38E-1E5A-47C1-BBA1-89A5B04B62B6}\mpengine.dll
    2012-03-16 12:33 . 2012-03-19 17:02 -------- d-----w- c:\users\Crystal\AppData\Roaming\Clipdiary
    2012-03-16 11:11 . 2012-03-16 11:12 -------- d-----w- c:\program files (x86)\xfin_portal
    2012-03-15 20:37 . 2012-03-15 20:37 -------- d-----w- c:\users\mikw\AppData\Roaming\Tific
    2012-03-15 20:30 . 2012-03-15 20:30 -------- d-----w- c:\program files (x86)\Microsoft Office OneNote 2007 PowerToys
    2012-03-15 18:55 . 2012-03-16 04:27 -------- d-----w- c:\programdata\WeCareReminder
    2012-03-14 14:38 . 2012-03-14 21:42 -------- d-----w- c:\users\mikw\AppData\Local\LogMeIn Rescue Applet
    2012-03-14 10:51 . 2011-11-19 15:20 5559152 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-03-14 10:51 . 2011-11-19 14:50 3968368 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
    2012-03-14 10:51 . 2011-11-19 14:50 3913584 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
    2012-03-14 10:46 . 2012-02-03 04:34 3145728 ----a-w- c:\windows\system32\win32k.sys
    2012-03-14 10:46 . 2012-02-10 06:36 1544192 ----a-w- c:\windows\system32\DWrite.dll
    2012-03-14 10:46 . 2012-02-10 05:38 1077248 ----a-w- c:\windows\SysWow64\DWrite.dll
    2012-03-14 10:46 . 2012-01-25 06:38 77312 ----a-w- c:\windows\system32\rdpwsx.dll
    2012-03-14 10:46 . 2012-01-25 06:38 149504 ----a-w- c:\windows\system32\rdpcorekmts.dll
    2012-03-14 10:46 . 2012-01-25 06:33 9216 ----a-w- c:\windows\system32\rdrmemptylst.exe
    2012-03-14 10:45 . 2012-02-17 06:38 1031680 ----a-w- c:\windows\system32\rdpcore.dll
    2012-03-14 10:45 . 2012-02-17 05:34 826880 ----a-w- c:\windows\SysWow64\rdpcore.dll
    2012-03-14 10:45 . 2012-02-17 04:58 210944 ----a-w- c:\windows\system32\drivers\rdpwd.sys
    2012-03-14 10:45 . 2012-02-17 04:57 23552 ----a-w- c:\windows\system32\drivers\tdtcp.sys
    2012-03-13 18:08 . 2012-03-13 18:08 -------- d-----w- c:\program files (x86)\SlimDrivers
    2012-03-12 03:10 . 2012-03-12 03:10 -------- d-----w- c:\program files (x86)\Easy Audio Mp3 Wma Ogg Cutter
    2012-03-12 03:08 . 2011-09-28 13:20 200704 ----a-w- c:\windows\SysWow64\vbalExpBar6.ocx
    2012-03-12 03:08 . 2012-03-12 03:08 -------- d-----w- c:\program files (x86)\Free Easy CD DVD Burner
    2012-03-12 03:08 . 2012-03-12 03:08 -------- d-----w- c:\users\mikw\AppData\Roaming\FreeBurner
    2012-03-12 03:08 . 2011-09-29 18:20 484352 ----a-w- c:\windows\SysWow64\lame_enc.dll
    2012-03-12 03:08 . 2011-09-28 13:20 40960 ----a-w- c:\windows\SysWow64\SSubTmr6.dll
    2012-03-12 03:08 . 2011-09-28 13:20 32768 ----a-w- c:\windows\SysWow64\CMDLGFR.DLL
    2012-03-12 03:08 . 2011-09-28 13:20 15360 ----a-w- c:\windows\SysWow64\inetfr.DLL
    2012-03-12 03:08 . 2011-09-28 13:20 141312 ----a-w- c:\windows\SysWow64\MSCMCFR.DLL
    2012-03-12 03:08 . 2011-09-28 13:20 119568 ----a-w- c:\windows\SysWow64\VB6FR.DLL
    2012-03-12 03:08 . 2011-09-28 13:20 115920 ----a-w- c:\windows\SysWow64\msinet.OCX
    2012-03-12 03:08 . 2011-09-28 13:20 101888 ----a-w- c:\windows\SysWow64\VB6STKIT.DLL
    2012-03-12 02:07 . 2012-03-20 21:20 -------- d-----w- C:\DVD Burning Temp Space
    2012-03-11 15:39 . 2012-03-11 16:01 -------- d-----w- c:\programdata\Freemake
    2012-03-11 15:39 . 2012-03-11 15:39 -------- d-----w- c:\program files (x86)\Freemake
    2012-03-11 15:29 . 2012-03-11 15:29 -------- d-----w- c:\program files (x86)\Common Files\Solveig Multimedia
    2012-03-11 15:29 . 2012-03-11 15:29 -------- d-----w- c:\program files (x86)\Solveig Multimedia
    2012-03-11 15:21 . 2012-03-11 15:21 -------- d-----w- c:\program files (x86)\AVIedit
    2012-03-11 12:57 . 2012-03-12 03:06 -------- d-----w- c:\users\mikw\AppData\Roaming\FreeVideoConverter
    2012-03-11 12:57 . 2012-03-11 12:57 -------- d-----w- c:\program files (x86)\Free Video Converter
    2012-03-11 12:37 . 2012-03-11 14:31 -------- d-----w- c:\users\mikw\AppData\Roaming\Winff
    2012-03-11 12:35 . 2012-03-11 12:35 -------- d-----w- c:\users\mikw\AppData\Local\APN
    2012-03-11 12:34 . 2012-03-11 12:34 -------- d-----w- c:\users\mikw\AppData\Roaming\WeatherBug
    2012-03-11 12:32 . 2012-03-11 12:32 -------- d-----w- c:\program files (x86)\WinFF
    2012-03-11 05:34 . 2012-03-11 05:34 -------- d-----w- c:\program files (x86)\AnvSoft
    2012-03-11 01:12 . 2012-03-11 01:12 -------- d-----w- c:\users\mikw\AppData\Roaming\AnvSoft
    2012-03-11 00:39 . 2012-03-11 00:39 -------- d-----w- c:\programdata\PIXELA
    2012-03-11 00:35 . 2012-03-11 00:35 -------- d-----w- c:\program files (x86)\Digital Photo Navigator 1.5
    2012-03-11 00:35 . 2001-09-05 08:18 225280 ------w- c:\program files (x86)\Common Files\InstallShield\IScript\iscript.dll
    2012-03-11 00:35 . 2001-09-05 08:18 77824 ----a-w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\ctor.dll
    2012-03-11 00:35 . 2001-09-05 08:14 176128 ------w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\iuser.dll
    2012-03-11 00:35 . 2001-09-05 08:13 32768 ------w- c:\program files (x86)\Common Files\InstallShield\Engine\6\Intel 32\objectps.dll
    2012-03-09 12:15 . 2012-03-09 12:15 -------- d-----w- c:\program files\Free Opener
    2012-03-09 12:14 . 2012-03-09 16:53 -------- d-----w- c:\programdata\Yahoo!
    2012-03-09 12:14 . 2012-03-09 16:52 -------- d-----w- c:\program files (x86)\Yahoo!
    2012-03-09 11:11 . 2012-03-09 11:11 -------- d-----w- c:\program files (x86)\ADLSoft UnCompressor
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2012-04-07 19:47 . 2012-01-14 17:46 13920 ----a-w- c:\windows\system32\drivers\SWDUMon.sys
    2012-04-04 18:17 . 2011-09-20 22:37 70304 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2012-02-24 02:31 . 2012-02-24 02:31 750488 ----a-w- c:\windows\system32\npdeployJava1.dll
    2012-02-24 02:31 . 2010-07-11 05:29 660368 ----a-w- c:\windows\system32\deployJava1.dll
    2012-02-23 13:18 . 2011-09-20 02:35 279656 ------w- c:\windows\system32\MpSigStub.exe
    2012-02-17 14:00 . 2012-02-17 14:00 637848 ----a-w- c:\windows\SysWow64\npdeployJava1.dll
    2012-02-17 14:00 . 2010-07-11 05:29 567696 ----a-w- c:\windows\SysWow64\deployJava1.dll
    2012-02-08 19:48 . 2011-09-20 16:18 48264 ----a-w- c:\windows\system32\drivers\EUBKMON.sys
    2012-02-04 14:57 . 2011-03-28 23:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
    2012-01-26 01:23 . 2012-01-26 01:24 147752 ----a-w- c:\windows\system32\SynTPCo4.dll
    2012-01-25 23:56 . 2012-02-17 03:39 54728 ----a-w- c:\windows\system32\drivers\Soluto.sys
    2012-01-12 00:19 . 2012-01-12 00:19 4448256 ----a-w- c:\windows\SysWow64\GPhotos.scr
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @= "{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 94208 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @= "{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 94208 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @= "{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 94208 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
    @= "{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 94208 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt.14.dll
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "Clipdiary "= "c:\program files (x86)\Clipdiary\clipdiary.exe" [2011-07-06 4572160]
    "RoboForm "= "c:\program files (x86)\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" [2012-03-22 108136]
    "MusicManager "= "c:\users\mikw\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2012-02-21 13320704]
    "Skype "= "c:\program files (x86)\Skype\Phone\Skype.exe" [2012-02-29 17148552]
    "ComcastAntispyClient "= "c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 1589208]
    "HPAdvisorDock "= "c:\program files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe" [2010-02-10 1712184]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "HP Quick Launch "= "c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
    "Adobe ARM "= "c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
    .
    c:\users\mikw\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    OneNote 2007 Screen Clipper and Launcher.lnk - c:\program files (x86)\Microsoft Office\Office12\ONENOTEM.EXE [2009-2-26 97680]
    XPS2OneNote.lnk - c:\users\mikw\AppData\Roaming\Microsoft\Installer\{6DD7A9DA-6732-47D2-8362-6A12BD0EA053}\_FBB2488C0F33C1DFE6AC1F.exe [2012-3-25 10134]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin "= 5 (0x5)
    "ConsentPromptBehaviorUser "= 3 (0x3)
    "EnableUIADesktopToggle "= 0 (0x0)
    .
    [HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
    Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
    @=" "
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MSIServer]
    @= "Service "
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SolutoService]
    @= "Service "
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-disabled]
    "EaseUs Tray "= "c:\program files (x86)\EaseUS\Todo Backup\bin\TrayNotify.exe "
    "HP Software Update "=c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    "StartCCC "= "c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    "DivXUpdate "= "c:\program files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
    "SunJavaUpdateSched "= "c:\program files (x86)\Common Files\Java\Java Update\jusched.exe "
    "SearchSettings "= "c:\program files (x86)\Common Files\Spigot\Search Settings\SearchSettings.exe "
    "Adobe ARM "= "c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe "
    .
    R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
    R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-09-09 86072]
    R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-06-18 103992]
    R2 RtVOsdService;RtVOsdService Installer;c:\program files\Realtek\RtVOsd\RtVOsdService.exe [2010-06-24 315392]
    R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2012-01-31 158856]
    R2 vToolbarUpdater;vToolbarUpdater; [x]
    R3 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2012-01-03 63928]
    R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 253600]
    R3 CinemaNow Service;CinemaNow Service;c:\program files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe [2010-05-21 140272]
    R3 EaseUS Agent;EaseUS Agent;c:\program files (x86)\EaseUS\Todo Backup\bin\Agent.exe [2011-12-23 61064]
    R3 EUBAKUP0;EUBAKUP0; [x]
    R3 EUBKMON0;EUBKMON0; [x]
    R3 EUFDDISK0;EUFDDISK0; [x]
    R3 Guard Agent;Guard Agent;c:\program files (x86)\EaseUS\Todo Backup\bin\GuardAgent.exe [2011-12-23 23176]
    R3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [x]
    R3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [x]
    R3 Revoflt;Revoflt;c:\windows\system32\DRIVERS\revoflt.sys [x]
    R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
    R3 ssadbus;SAMSUNG Android USB Composite Device driver (WDM);c:\windows\system32\DRIVERS\ssadbus.sys [x]
    R3 ssadserd;SAMSUNG Android USB Diagnostic Serial Port (WDM);c:\windows\system32\DRIVERS\ssadserd.sys [x]
    R3 SWDUMon;SWDUMon;c:\windows\system32\DRIVERS\SWDUMon.sys [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
    R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-22 57184]
    S0 EUBAKUP;EUBAKUP;c:\windows\system32\drivers\eubakup.sys [x]
    S0 EUBKMON;EUBKMON;c:\windows\system32\drivers\EUBKMON.sys [x]
    S0 Soluto;Soluto;c:\windows\system32\DRIVERS\Soluto.sys [x]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\0502000.00D\SYMDS64.SYS [x]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\0502000.00D\SYMEFA64.SYS [x]
    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\BASHDefs\20120317.002\BHDrvx64.sys [2012-03-02 1157240]
    S1 EUDSKACS;EUDSKACS;c:\windows\system32\drivers\eudskacs.sys [x]
    S1 EUFDDISK;EUFDDISK;c:\windows\system32\drivers\EuFdDisk.sys [x]
    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.0.0.125\Definitions\IPSDefs\20120406.002\IDSvia64.sys [2012-03-17 488568]
    S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
    S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\0502000.00D\Ironx64.SYS [x]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\0502000.00D\SYMNETS.SYS [x]
    S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
    S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2011-08-11 140672]
    S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [2009-11-18 98208]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
    S2 AntiSpywareService;Comcast AntiSpyware;c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [2009-06-17 616408]
    S2 Freemake Improver;Freemake Improver;c:\programdata\Freemake\FreemakeUtilsService\FreemakeUtilsService.exe [2012-03-12 82944]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
    S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]
    S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe [2011-04-17 130008]
    S2 pcCMService;pcCMService;c:\program files (x86)\Common Files\Motive\pcCMService.exe [2012-01-18 361472]
    S2 pcCMService64;pcCMService64;c:\program files\Common Files\Motive\pcCMService.exe [2012-01-18 441344]
    S2 SolutoService;Soluto PCGenome Core Service;c:\program files\Soluto\SolutoService.exe [2012-01-26 547872]
    S3 amdkmdag;amdkmdag;c:\windows\system32\DRIVERS\atikmdag.sys [x]
    S3 amdkmdap;amdkmdap;c:\windows\system32\DRIVERS\atikmpag.sys [x]
    S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [x]
    S3 cpuz135;cpuz135;c:\windows\TEMP\cpuz135\cpuz135_x64.sys [x]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-03-18 138360]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
    S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
    .
    .
    --- Other Services/Drivers In Memory ---
    .
    *NewlyCreated* - WS2IFSL
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
    2010-05-19 18:36 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2012-04-07 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-04 18:17]
    .
    2012-04-07 c:\windows\Tasks\GlaryInitialize.job
    - c:\program files (x86)\Glary Utilities\initialize.exe [2012-02-20 03:31]
    .
    2012-04-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4075119198-2154832473-4072255513-1000Core.job
    - c:\users\mikw\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-27 19:58]
    .
    2012-04-07 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-4075119198-2154832473-4072255513-1000UA.job
    - c:\users\mikw\AppData\Local\Google\Update\GoogleUpdate.exe [2011-09-27 19:58]
    .
    2012-04-07 c:\windows\Tasks\HPCeeScheduleFormikw.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 03:15]
    .
    2012-04-07 c:\windows\Tasks\RegistryBooster.job
    - c:\program files (x86)\Uniblue\RegistryBooster\rbmonitor.exe [2011-12-06 08:26]
    .
    2012-04-07 c:\windows\Tasks\SlimDrivers Startup.job
    - c:\program files (x86)\SlimDrivers\SlimDrivers.exe [2012-03-07 19:17]
    .
    .
    --------- x86-64 -----------
    .
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
    @= "{FB314ED9-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 97792 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
    @= "{FB314EDA-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 97792 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
    @= "{FB314EDB-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 97792 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]
    @= "{FB314EDC-A251-47B7-93E1-CDD82E34AF8B} "
    [HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]
    2012-02-14 22:58 97792 ----a-w- c:\users\mikw\AppData\Roaming\Dropbox\bin\DropboxExt64.14.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "HPWirelessAssistant "= "c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-06-18 8192]
    "RTHDVCPL "= "c:\program files\Realtek\Audio\HDA\RtkNGUI64.exe" [2011-09-30 6489704]
    "Comcast_McciTrayApp "= "c:\program files\Comcast\pcTrayApp.exe" [2012-01-18 2727936]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
    "LoadAppInit_DLLs "=0x1
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://comcast.net/
    mLocal Page = c:\windows\SysWOW64\blank.htm
    IE: Clear Fields - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComClearFields.html
    IE: Customize Menu - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
    IE: Fill Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComFillForms.html
    IE: Logoff - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComLogoff.html
    IE: Password Generator - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComPasswordGenerator.html
    IE: Reset Fields - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComResetFields.html
    IE: RoboForm Editor - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComEditIdent.html
    IE: RoboForm Options - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComOptions.html
    IE: RoboForm TaskBar Icon - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComTaskBarIcon.html
    IE: Save Forms - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComSavePass.html
    IE: Set Fields - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComSetFields.html
    IE: Show RoboForm Toolbar - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
    IE: Sync RoboForm Data - file://c:\program files (x86)\Siber Systems\AI RoboForm\RoboFormComSync.html
    IE: {{320AF880-6646-11D3-ABEE-C5DBF3571F4D} - {320AF880-6646-11D3-ABEE-C5DBF3571F4D} - c:\program files (x86)\Siber Systems\AI RoboForm\roboform.dll
    IE: {{320AF880-6646-11D3-ABEE-C5DBF3571F4E} - {320AF880-6646-11D3-ABEE-C5DBF3571F4E} - c:\program files (x86)\Siber Systems\AI RoboForm\roboform.dll
    TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
    FF - ProfilePath - c:\users\mikw\AppData\Roaming\Mozilla\Firefox\Profiles\wzmzvzyo.default\
    FF - prefs.js: browser.startup.homepage - hxxp://xfinity.comcast.net/?cid=mtmh03222012
    FF - prefs.js: network.proxy.type - 0
    .
    - - - - ORPHANS REMOVED - - - -
    .
    Toolbar-10 - (no file)
    Toolbar-10 - (no file)
    WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
    AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\N360]
    "ImagePath "= "\ "c:\program files (x86)\Norton Security Suite\Engine\5.2.0.13\ccSvcHst.exe\" /s \ "N360\" /m \ "c:\program files (x86)\Norton Security Suite\Engine\5.2.0.13\diMaster.dll\" /prefetch:1 "
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
    @Denied: (A 2) (Everyone)
    @= "FlashBroker "
    "LocalizedString "= "@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe,-101 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
    "Enabled "=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
    @= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_2_202_228_ActiveX.exe "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
    @= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @= "Shockwave Flash Object "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx "
    "ThreadingModel "= "Apartment "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @= "0 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @= "ShockwaveFlash.ShockwaveFlash.11 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @= "{D27CDB6B-AE6D-11cf-96B8-444553540000} "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @= "1.0 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @= "ShockwaveFlash.ShockwaveFlash "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @= "Macromedia Flash Factory Object "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx "
    "ThreadingModel "= "Apartment "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @= "FlashFactory.FlashFactory.1 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @= "c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_2_202_228.ocx, 1 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @= "{D27CDB6B-AE6D-11cf-96B8-444553540000} "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @= "1.0 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @= "FlashFactory.FlashFactory "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
    @Denied: (A 2) (Everyone)
    @= "IFlashBroker4 "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
    @= "{00020424-0000-0000-C000-000000000046} "
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
    @= "{FAB3E735-69C7-453B-A446-B6823C6DF1C9} "
    "Version "= "1.0 "
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
    @Denied: (A) (Users)
    @Denied: (A) (Everyone)
    @Allowed: (B 1 2 3 4 5) (S-1-5-20)
    "BlindDial "=dword:00000000
    .
    [HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    ------------------------ Other Running Processes ------------------------
    .
    c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
    .
    **************************************************************************
    .
    Completion time: 2012-04-07 15:53:33 - machine was rebooted
    ComboFix-quarantined-files.txt 2012-04-07 19:53
    .
    Pre-Run: 246,865,063,936 bytes free
    Post-Run: 246,701,727,744 bytes free
    .
    - - End Of File - - 3872AF27481DFA0DF37D9E50C20E7D2A
     
  2. 2012/04/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    All looks perfectly clean.
    What are the current issues if any?

    Uninstall:
    Wise PC Engineer 6.4.2
    Wise Registry Cleaner 6.21

    Registry cleaners/optimizers are not recommended for several reasons:

    • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

      The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
    • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry ". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
    • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
    • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
    • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results ".
    Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.

     

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  4. 2012/04/07
    mike0921

    mike0921 Inactive Thread Starter

    Joined:
    2011/02/17
    Messages:
    19
    Likes Received:
    0
    Current Symptoms

    One of the most consistent, which just began recently (I replaced my paid for version of Avast 7 with the free Comcast ISP provided version of Norton 2012 - I think it is a modified version of the Internet Security package. Maybe the 360 one... I am not sure, about two months ago.) Anyway, when I open a new window, IE, Explorer, Word document, Excel SS, it freezes with the ".....Not Responding" in the header or the top of the frame... the cursor freezes and I sit. Sometimes for well, easily a minute.... When it started this, I would ctrl/alt/delete for the Task Manage to kill it and start again. But sometimes just hitting those keys would clear things out and it would all start behaving properly...

    At about the same time frame, I began getting a "High CPU Usage" message from Norton. CPU usage would be from 90% to 100%. The service it identified would be listed as "Okay ", and it would indicate that "Many Users" used this file and it was an authorized file, etc. All the files that were doing this seemed to be system files, the last time, just a few minutes ago, I think it was one called "winsat" another I seem to associate in my head as a ".....hostsrvs" file (I know I'm not spelling that right....) but I seem to have seen that in the Task Manager consistently in the Services tab.

    It is generally significantly slower than just a few months ago, overall.

    IE 9 consistently crashes daily. It does its magic recovery on its own, but this is a new event.

    When clicking on a button to begin a new action in whatever program, it takes a significant amount of time to complete it. There is no icon or graphic indicating that something is working or active... I am use to seeing an icon, clock, little circle, line graph turning colors, etc. But the screen doesn't change from what it was, it just sits there for however long, then the action is carried out and the display changes to the requested action.

    My Firefox browser crashes as well. Though I only have it for the occasional times I am somewhere and the Cust. Service Rep's only answer to help me is "Try another browser. I know I use Firefox and I never have a problem on our site." Both browsers at first seemed to be crashing when I had a large number of tabs open, sometimes while watching a movie at NetFlix. So I thought at first that was an issue. But when I began paying attention the crashes were occurring with no streaming going on at all, or no DVD's playing in Windows Media Player (the only one I really use. I got tired of having several installed...)

    When doing several things at once (normally while writing) I have OneNote open, and IE for research while I am writing. This will cause freeze ups and crashes as if there is too much multi tasking going on.

    I keep thinking it is acting like it is short on RAM, but I have 3 GB of 1600 installed. I have a USB stick as well as a USB 3.0 external HDD which is always installed. I guess I could configure Ready Boost if that might help. I just don't know. None of these issues ever surfaced back when I was paying for Avast and playing in its sandbox.... If that has anything to do with it.??? Is Norton just a piece of ***???? Or am I just giving in to ignorance there?

    My boot time according to Soluto is 2 minutes, 26 seconds. I have used it to tailor the boot process, and to track crashes etc... Although, after about 8 months they are still saying that all the fixes I need are "just days away.." from being loaded in their cloud...

    Well broni, I think that's about it. I seem to be leaving something out but I'm finished with the notes in my log and can't recall anything else. I hope hope hope you have an idea or two or can advise me to go to see if there is something, some remedy out there. I miss my old performance. I have even thought of doing a re-install ov Win 7 and starting out all over with a clean machine, but that is something I would truly like to do as a last resort...

    Thanks, and you have made me a beiever. I have fixed income issues (disability) but have already put in my budget a saving account for donation. you guys are great!

    Mike :D:D
     
  5. 2012/04/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
    21,701
    Likes Received:
    116
    All your logs look clean so....

    In this forum, we make sure, your computer is free of malware and your computer is clean :)
    Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
    You'll get more attention.
     
  6. 2012/04/07
    mike0921

    mike0921 Inactive Thread Starter

    Joined:
    2011/02/17
    Messages:
    19
    Likes Received:
    0
    Broni,

    Thanks for all your help. At least now I know it is not malware related, my stress level is already down to a reasonable level again. I will go over to the windows section like you advised. I really don't know how to convey the extent of my appreciation...

    Mike
     
  7. 2012/04/07
    broni

    broni Moderator Malware Analyst

    Joined:
    2002/08/01
    Messages:
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