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Solved malware and virus removal: logs as requested part 1

Discussion in 'Malware and Virus Removal Archive' started by janwin7, 2011/07/28.

  1. 2011/07/30
    janwin7

    janwin7 Inactive Thread Starter

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    Well for now i only have a problem that some programs aren't responding and have to close down. When i had to reboot the pc for the otl messenger wasn't responding and had to close down by ending now! But this has nothing to do with the other errors i guess, right?
    My pc once was faster but it can be a little faster by increasing the virtual memory. This should be at least 1.5 times the ram memory. But it can be higher. How many times the ram memory can i go?
     
  2. 2011/07/30
    broni

    broni Moderator Malware Analyst

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    Your computer could use another 512MB of real RAM for better performance.
    You have only 512MB installed right now.

    Was it just OTL case, or with something else as well?
     

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  4. 2011/07/30
    janwin7

    janwin7 Inactive Thread Starter

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    When i had to reboot the pc. Not when i'm working on it, no. At least not yet.
    I think it happens just when i have to reboot the pc or when i close down the pc. Maybe nothing to worry about. It's all fresh so i would leave it for now and when i get errors again or any other problems i'll let you know. Is that ok with you? Or should i do something else?
     
  5. 2011/07/30
    broni

    broni Moderator Malware Analyst

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    This topic will remain open, so if you have any further issues, you can always holler :)
     
  6. 2011/07/30
    janwin7

    janwin7 Inactive Thread Starter

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    Ok thank you Broni and have a nice weekend!!!:)
     
  7. 2011/07/30
    broni

    broni Moderator Malware Analyst

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    Same to you :)
     
  8. 2011/08/09
    janwin7

    janwin7 Inactive Thread Starter

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    error

    Hi Broni,
    When i shut down my pc, the dwwin.exe keeps coming. Also the ending of the super anti spyware program. I have to close it down by hand. When i start up my pc, there is an applicatio error with the updatechecker.exe.The application has generated an exception that can not be processed.
    Proces-id=ox30c (780) thread-id=0x6f4 (1780).
    Sorry!:(
     
  9. 2011/08/09
    broni

    broni Moderator Malware Analyst

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    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    64-bit users go HERE
    • Double-click SystemLook.exe to run it.
    • Vista\Win 7 users:: Right click on SystemLook.exe, click Run As Administrator
    • Copy the content of the following box into the main textfield:
      Code:
      :filefind
      dwwin.exe
      :regfind
      dwwin*
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
     
  10. 2011/08/10
    janwin7

    janwin7 Inactive Thread Starter

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    error

    An error occured in systemlook.exe while running and had to close down.
    I'll try again.
     
  11. 2011/08/10
    janwin7

    janwin7 Inactive Thread Starter

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    error

    The error occured again, but there is a log.

    SystemLook 30.07.11 by jpshortstuff
    Log created at 08:45 on 10/08/2011 by Jan Rijken
    Administrator - Elevation successful

    ========== filefind ==========

    Searching for "dwwin.exe "
    C:\WINDOWS\$NtServicePackUninstall$\dwwin.exe -----c- 180224 bytes [20:27 15/06/2009] [23:03 03/08/2004] AAE33D1ED1238E834B4F5FE214EAC59E
    C:\WINDOWS\ServicePackFiles\i386\dwwin.exe ------- 180224 bytes [20:14 28/08/2007] [17:02 14/04/2008] DD80524C67AF4017A7ABE51C99D1A33A
    C:\WINDOWS\system32\dwwin.exe --a---- 180224 bytes [12:00 11/09/2002] [17:02 14/04/2008] DD80524C67AF4017A7ABE51C99D1A33A

    ========== regfind ==========

    Searching for "dwwin* "
     
  12. 2011/08/10
    broni

    broni Moderator Malware Analyst

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  13. 2011/08/11
    janwin7

    janwin7 Inactive Thread Starter

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  14. 2011/08/11
    broni

    broni Moderator Malware Analyst

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    Re-run Autoruns.

    Scroll down to "HKCU\Software\Microsoft\Windows\CurrentVersion\Run" section, UN-check "FileHippo.com" entry.

    Scroll down to "HKLM\System\CurrentControlSet\Services" section, UN-check "ose" entry.

    Restart computer and let me know about errors.
     
  15. 2011/08/11
    janwin7

    janwin7 Inactive Thread Starter

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    Hi Broni,
    The dwwin.exe keeps coming. Another error was the wscntfy.exe. The program:confused: doesn't respond anymore so i had to close it down by hand. When i start up my pc the filehippo update checker is gone.
     
  16. 2011/08/11
    broni

    broni Moderator Malware Analyst

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    Do you have Windows XP CD?
     
  17. 2011/08/12
    janwin7

    janwin7 Inactive Thread Starter

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    I'm afraid not!
    I should have somewhere but i can't find it. Sorry!
     
  18. 2011/08/12
    broni

    broni Moderator Malware Analyst

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    Go Start>Run ( "Start Search" in Vista/7), type in:
    sfc /scannow
    Click OK (hold CTRL, and SHIFT, hit Enter in Vista/7).
    Have Windows CD/DVD handy (with Vista/7, most likely, you won't need it).
    If System File Checker (sfc) will find any errors, it may ask you for the CD/DVD (rarely in Vista/7 case).
     
  19. 2011/08/16
    janwin7

    janwin7 Inactive Thread Starter

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    sfc

    I did run the sfc and i had to put in the cd. But nothing changed. The errors are still there. sorry!
     
  20. 2011/08/16
    janwin7

    janwin7 Inactive Thread Starter

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    The thing is that every time i start up my pc i have to activate the norman antivirus. When i shut down my pc Norman stops working. All but one of the programs in the start up are enabled. Even Norman.
     
  21. 2011/08/16
    broni

    broni Moderator Malware Analyst

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    You said you didn't have Windows CD....hmmm
     

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